Tag Archive for: leadership
Later, I met a colleague through a networking event at Vanguard, and in his company profile, I noticed he was the President of Toastmasters International and involved with our organization’s local chapter, Vanguard Toastmasters –Voicing Great Ideas. He invited me to come to a Toastmasters meeting as a guest. I immediately connected with their mission of improving public speaking skills, while building leadership and organization skills. Once I signed up to be a member, I started participating in activities such as “Table Topics,” in which you have 1 to 2 minutes to respond to questions selected at random, and taking on roles such as “Ah counter,” where I had to count the number of times members use filler words. Through this experience, I became more self-aware, and developed confidence and poise over time. The warm and friendly environment our club offers was key to making me feel comfortable and encouraged me to improve my skills. I also signed up for the “Pathways” program, which allows members to leverage other competencies, such as project management, leadership development, and online meeting management, just to name a few.
When the pandemic hit, we were afraid of the impact it would have on our club. Thankfully, we have been able to pivot to an “all online” format, where we’ve adapted our style to meet the new norm of presenting virtually, ultimately enhancing our skills further.
I have been a member of Vanguard Toastmasters – Voicing Great Ideas for a few years now, taking on several roles. This experience has helped me advance my career. From interview preparation, to presentation mastery, Toastmasters has trained me to become a better communicator and has allowed me to meet wonderful colleagues. I look forward to our weekly meetings and to seeing all the friendly faces that have supported me over the years.
– Monica D.
Later, I met a colleague through a networking event at Vanguard, and in his company profile, I noticed he was the President of Toastmasters International and involved with our organization’s local chapter, Vanguard Toastmasters –Voicing Great Ideas. He invited me to come to a Toastmasters meeting as a guest. I immediately connected with their mission of improving public speaking skills, while building leadership and organization skills. Once I signed up to be a member, I started participating in activities such as “Table Topics,” in which you have 1 to 2 minutes to respond to questions selected at random, and taking on roles such as “Ah counter,” where I had to count the number of times members use filler words. Through this experience, I became more self-aware, and developed confidence and poise over time. The warm and friendly environment our club offers was key to making me feel comfortable and encouraged me to improve my skills. I also signed up for the “Pathways” program, which allows members to leverage other competencies, such as project management, leadership development, and online meeting management, just to name a few.
When the pandemic hit, we were afraid of the impact it would have on our club. Thankfully, we have been able to pivot to an “all online” format, where we’ve adapted our style to meet the new norm of presenting virtually, ultimately enhancing our skills further.
I have been a member of Vanguard Toastmasters – Voicing Great Ideas for a few years now, taking on several roles. This experience has helped me advance my career. From interview preparation, to presentation mastery, Toastmasters has trained me to become a better communicator and has allowed me to meet wonderful colleagues. I look forward to our weekly meetings and to seeing all the friendly faces that have supported me over the years.
– Monica D.
We took a deeper dive into this question and asked Vanguard crew members who participated in the MBA Leadership Development Program to recap their experience and share what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this final installment of a three-part series, we highlight the experience of Antonia S.
What was the biggest thing that drew you to Vanguard as you were seeking full-time opportunities?
Company culture and development opportunities are two very important attributes of a post-MBA employer. While recruiting in business school, I was determined to work at a company where employees felt like they were being cared for and actively being developed into their best selves. After 7-8 pre-Super Day information interviews, it was clear that these were genuinely the top reasons crew and leaders not only came to Vanguard, but also why they stay.
Vanguard’s MBA Leadership Development Program is rotational in nature, and also unique in that they solicit the business to understand where the needs are for MBA talent. So one experience can be different from another. What teams were you able to support during your 15 month rotation?
My first rotation in the MBA Leadership Development Program was in Organizational Consulting Services, followed by a rotation in Enterprise Advice, and then our Retail Investor Group. I launched on the Enterprise New Ways of Working team.
What were some roles/responsibilities that your day-to-day consisted of?
In my first rotation, I served as Organizational Effectiveness Consultant on our Organization Consulting Services team. During this rotation, I had a bird’s eye view of what was going on across all 11 of our divisions from an organizational strategy and design perspective. As a result, I had the opportunity to influence organization strategy, design, in-take processes, and training in change management.
Next, I served as an Advice Strategist on our Enterprise Advice – FAS Use Case team in my second rotation. It was in this rotation that I really accelerated my overall investment management acumen, specifically in the financial planning space. Additionally, it was there that I was introduced to the methodology of New Ways of Working. This rotation was also a stretch opportunity for me as I was the only woman of color on my team, did not have extensive technology experience, and the team was headquartered away from Malvern’s main campus.
In my final rotation, I served as a Business Project Manager on our Retail Investor Group’s Blueprint Transformation team. This rotation was unique because the entire team was working from each of our US offices. Consequently, I spent the majority of my time working remotely with crew from our domestic sites implementing strategies around New Ways of Working.
What was the most significant project you worked on?
As I launched into our Project Management Office team for Enterprise New Ways of Working, we were evaluating a new vendor that would provide a tool that gives the enterprise easier access to team intelligence and information. I was able to take this initiative through all phases: research, pilot, testing, and ultimately deploying it into all divisions. I remember how rewarding it felt when the feedback came in from our testing phase, and crew were really enjoying using it. This was an enterprise-wide shift, so to leave an imprint at that scale will always be something I remember.
What was the most impactful takeaway from the rotational program?
Relationship management. This was crucial to understand and build expertise in. Honing my relationship management skills allowed me to get my job done more efficiently, whether I was responsible for building a team, getting a message across to the enterprise, or just checking in with someone. It has allowed for continuous, open, and honest feedback throughout my career at Vanguard, and it has given me access to having a seat at the table to make decisions.
What was the biggest challenge you faced?
For me, it was tackling the infamous ‘imposter syndrome.’ As a career switcher entering into a rotation program, I was truly excited by all of the opportunities I could take part in, so much that I always selected roles that were completely new to me with the hope of developing new skills and experiences. With the steep learning curves that come with each new rotation, you can imagine the frequency and intensity of self-doubt that hit every time. Fortunately, between and post each rotation, participants are given ample time to reflect and engage with their managers and mentors. It was through these intentional engagements that I was able to better recognize and track my personal progress. Additionally, it did not hurt to have great peers and mentors who were also intentional in providing meaningful feedback on my progress and strengths.
What is keeping you fulfilled in your current role at Vanguard?
The Man in the Mirror effect – based on the famous song, which essentially says: If you want the world to be different, if you want it to be a better place, the change needs to start with you—the person in the mirror. In this case, Vanguard is the man/person/organization in the mirror right now. We have been making great strides to change pertinent aspects of our businesses, products, services and culture to continue taking a stand for all investors, giving them the best chance for investment success and doing it in the most inclusive way possible.
One of my most recent memorable experiences was during our company-wide ‘real talk’ sessions hosted by the Vanguard Black Professional Network (VBPN) this past year. Our real talk sessions included topics ranging from social justice reform to white fragility to micro-aggressions in the workplace. In my entire 10+ year professional career, I had never had the opportunity to take part in such triggering, yet vulnerable conversations as these at work. VBPN provided safe and productive environments for members of the Vanguard community to talk about race, social economic status, family background and mental health, all during one of the most traumatic periods of our country’s history. Importantly, these conversations have not stopped there—they have effectively transcended managerial, team, department, and divisional level conversations. Just this past February, our Chief Investment Officer, Greg Davis, emphasized a need for the entire investment management community to do the work required to make our industry a safer and more inclusive environment for everyone. From the most junior crew to the c-suite, it is clear that, while we have a ways to go, Vanguard is making an intentional effort to make this industry a more inclusive place. As a Black woman and leader at Vanguard, this is something that I truly value.
What is one piece of advice that you would give to someone considering joining either our MBA internship or full-time rotational program?
Do the personal reflection work to truly understand the following question: Why Vanguard? Don’t limit your reflection to what you can give or get out of the rotation program, but focus on the impact you can have near and far, local and globally, at an organization such as Vanguard. Think about the community and environments you thrive in most. As a participant in our Leadership Development Rotation Program, you will have access to various people and resources to help you shape and chart the next course in your professional journey.
If you are interested in learning more or applying to our MBA Leadership Development – Internship opportunities, please visit our MBA page.
We took a deeper dive into this question and asked Vanguard crew members who participated in the MBA Leadership Development Program to recap their experience and share what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this second installment of a three-part series, we highlight the experience of Jun Oh Y.
What was the biggest thing that drew you to Vanguard as you were seeking full-time opportunities?
I knew that Vanguard was the right next step for my career when I saw how they treated their crew members. My previous work experience at large financial service firms prior to business school taught me that emphasizing the employee experience in writing and having it embedded in the organization are two different things. With Vanguard, I experienced first-hand the level of support and investment Vanguard was making toward its crew members during my internship, and when it came time to decide where to head after business school, the decision came easily.
Vanguard’s MBA Leadership Development Program is rotational in nature, and also unique in that they solicit the business to understand where the needs are for MBA talent. So one experience can be different from another. What teams were you able to support during your 15 month rotation?
My MBA rotation experience was broad, dynamic, and fulfilling. I couldn’t have asked for a better overall experience. My three rotations were with: Enterprise Advice, Corporate Strategy, and Investment Risk.
What were some roles/responsibilities that your day-to-day consisted of?
While rotating through Enterprise Advice, I worked in Advice Product Strategy and Management, in the financial planning product sleeve. This rotation focused on exploring the applicability of a new scenario planning tool and building a model to better estimate end client usage of our advice products. With a good mix of a broad new subject matter and quantitative analysis, my first rotation helped lay the groundwork for my Vanguard journey.
I further expanded my understanding of Vanguard in my second rotation in Corporate Strategy, where I worked with various teams across the enterprise and divisional level in Data and Analytics, International, our Institutional Investor Group, and Business Development. My second rotation was quite dynamic in coverage and helped me better understand the business, along with our biggest priorities.
To round out my experience, my third rotation was closer to investments in the Risk Management Group, where I was tasked with re-vamping our Reasonably Anticipated Trade Size methodology in our Liquidity Risk Management program.
What was the most significant project you worked on?
When I was working on re-vamping our Reasonably Anticipated Trade Size methodology in our Liquidity Risk Management program, the new methodology was to impact the liquidity classifications across our hundreds of funds and had downstream impact in regulatory reporting as well as how we would look at liquidity risk going forward. Having the chance to contribute to such a highly visible and impactful program was very fulfilling.
What was the most impactful takeaway from the rotational program?
The most impactful takeaway is that we are expected to ask a lot of questions and bring our diverse opinions to the table. The program was designed to bring outside talent in. I believe those in the program should consider the rotations as an opportunity to develop these skills and bring it to their launch roles.
What was the biggest challenge you faced?
Switching between different project methodologies by balancing execution and upfront planning were a challenge. Given the expedited timeline of the rotational program, I initially tried to define an exact scope and specific internal milestones for every engagement. However, with the iterative nature of the larger projects, I came to realize that the flexibility of an agile methodology with consistent involvement from cross functional teams would produce a better, more efficient outcome. Fortunately, the opportunities to practice this skill – identifying which types of projects would most benefit from these two opposing approaches— and becoming proficient in it, ultimately helped me secure my current launch role.
What is keeping you fulfilled in your current role at Vanguard?
The two things that keep me at Vanguard are the people and Vanguard’s attitude toward development. When I was rotating in Enterprise Advice, a fellow crew member mentioned how “unconditional positive regard” helps him work through differences of opinion in meetings. This concept of acceptance and support regardless of opinion, with the acknowledgement that we are all on the same team, neatly summarizes my interactions with my colleagues. It is so refreshing to see how everyone in the room is working toward the common goal, without pretext. Along with such an amiable work environment, Vanguard’s support for learning and development, both in and outside of work, sets it apart. The various support networks and resources we have available helped me further expand not only my subject matter expertise, but also made me feel more like a member of the broader Vanguard family.
What is one piece of advice that you would give to someone considering joining either our MBA internship or full-time rotational program?
Take full advantage of the MBA program network! We have quite a few folks that have gone through the program before us with wonderful nuggets of wisdom to share. I learned a tremendous amount from them and made some great friends in the process.
If you are interested in learning more or applying to our MBA Leadership Development – Internship opportunities, please visit our MBA page .
Please check out our first installment of this series to learn about Chantee’s experience with Vanguard’s MBA Internship Program.
Camila: Hi everyone my name is Camila, I attend the University of Texas at El Paso. I am a College to Corporate Business Intern, and I am currently working with the Vanguard Retirement Plan Access Department this summer.
Alex: Hello everyone, my name is Alex I am a rising junior studying computer science engineering at the University of Michigan and I am a College to Corporate Application Development Intern, working with the Enterprise Advice division at Vanguard.
Natasha: Hi! My name is Natasha and I am C2C Investment Management intern this summer under the Transaction Cost Analysis team. I’m a rising junior at the University of Michigan, pursuing a dual degree in finance and computer science, with a minor in Music.
Camila: And I’m going to show you what a virtual intern does on a day-to-day basis. So since I am a virtual intern I am working remotely from my hometown and I basically made my kitchen into an office. This is my kitchen table.
Natasha: Welcome to my room converted into an office.
Alex: Due to the remote nature of our internship, we use Microsoft Team and Outlook mainly, to stay connected with each other.
Camila: I get to meet with leaders, I get to talk to my managers, really cool things that I didn’t know I was going to be able to do from home.
Natasha: I can still stay fully connected with rest of Vanguard. We have a lot of different events like game shows and community service.
Alex: Even though the internship is remote, the company has also done a great job to make sure we’re still able to network and connect with the other interns. Two weeks ago, we had a virtual team building session where we bonded with all the other interns remotely.
Camila: I have been able to participate in Vanguard events, and trainings, and so many things virtually.
Alex: Later today I have an intern project meeting around lunchtime, to update our technical leads on our progress. I am currently working on a project team with four other interns to develop an internal web application.
Natasha: For some of my project so far, I’ve been working mostly in the FX and Treasury Future space.
Camila: So for my project I am actually working in my department of Vanguard Retirement Plan Access. And I’m helping with the Sales Territory Map Analysis. As you can see I have a lot of meetings so I do my project work in between.
Alex: Vanguard also assigns each of us a buddy and a pod leader that acts as mentors, and we have regular meetings with them as well.
Natasha: As part of the internship, I get two buddies. One of them is on my team, and then the other one is in the rotational program. Having a buddy helps me to get acclimated to both the company as well as my team, and acts as a resource that I can just ask quick questions to.
Alex: Overall, the College to Corporate Internship gives us a view into how Vanguard uses technology to solve business problems, and to help people achieve their financial goals. Right now is also a very interesting time to work for Vanguard, because technology is a key strategic focus for the company. This provides ample opportunities for us to work on cool projects, which will be used by real customers and/or business functions.
Camila: My experience so far has been an amazing one. I have been able to connect with leadership, I’ve been able to connect with my interns that have really enhanced my experience here. I feel so fortunate to be a part of a company that really goes out of their way in making sure that their interns get an amazing virtual experience.
Natasha: As you can see, despite the virtual internship experience, everyone at Vanguard can still stay fully connected with each other. I hope you enjoy this little insight into a Vanguard intern’s life.
Alex: Thanks for watching.
Natasha: Don’t forget to follow @lifeatvanguard.
Camila: On Instagram and all other social media. Thank you.
Meet Bonnie D. She is an Advertising Manager who did not expect to find herself in the financial services industry. Now after having spent a number of years in creative roles at Vanguard, one thing she says she never takes for granted: “I laugh every single day.”
If you’re seeking an environment where you can make a difference and develop professionally, learn more about our MBA programs at www.vanguardjobs.com.
Meet Deji A. He is a Financial Advisor Manager who shares how he found the right fit in Vanguard. Deji’s strong client focus and passion for developing his crew have remained a priority throughout his career. Watch his full story below:
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Whenever people asked me what I wanted to be when I grew up, my response was always, “I want to help people live a better life.” I had grown up as a competitive dancer, and was very accident prone, which meant I spent a lot of time in physical therapy. I would watch the therapists make such strides in people’s ability to move and began to think that is what I want to be–and ultimately led to obtaining my degree in kinesiology. So how in the world did I end up in finance? My road to Vanguard began right after college graduation, when I was having an internal battle on what I wanted to do now that I was in the “real world.” I had told myself for some time that the only way I could help people live a better life was by becoming a professional in the medical field. But a friend proved that notion wrong when they introduced me to Vanguard. To say I was hesitant to join the finance industry is an understatement. Much of my college education was focused on classes like organic chemistry and biomechanics. But my friend assured me that my passion to help people live a better life directly aligned with Vanguard’s mission. With his support along with my family, I took a giant leap of faith, and I couldn’t be happier that I did.
After my first week, I began to feel a sense of calmness and knew that a life-long career with Vanguard was in my future—and then came the licensing program. I had done a bit of studying prior to starting but I had no idea how big of a milestone obtaining my Series 7 and 63 securities licenses was. The nerves quickly came back as I began rereading the 600+ page book, where many of the terms seemed like another language. While there were many moments where I questioned if I could do it, I was always met with support from my leader, coaches, trainers, and peers. I couldn’t believe that I had only been a part of Vanguard for a few weeks, and so many people were invested in my success.
Fast forward 5 years later, I am now responsible for onboarding new hires into the Retail division of Vanguard, which you could say has brought my experience full circle. As an onboarding leader I get the opportunity to be the face of Vanguard for so many new crew–helping them acclimate to our culture and supporting them through licensing and training. I am their first point of contact, starting from the day they accept their offer and also act as a resource as they prepare for their first day at Vanguard. One of my favorite aspects of my job is getting to meet my crew at the end of their first day on campus. The buildup of excitement over the months finally becomes reality and I am able to spend some time answering questions and sharing insight that can help calm their nerves— something I can certainly relate to. I then get to spend the next few months guiding them through the licensing program where I meet with my crew daily to check in on their progress, recommend study strategies, and celebrate their successes. I always tell my crew that we will be going on a journey together, and while everyone is different, they can rest easy knowing that I will do everything in my power to support them through it. I appreciate that I can use my own experiences to relate to what my crew are going through and can be their cheerleader during the ups and a shoulder to lean on for any downs.
One of the most memorable experiences I have as an onboarding leader is when my first class had their final celebration to launch into their role. This means that their time with me in licensing and training is over and they get to officially begin supporting our clients. I had spent weeks preparing what I wanted to express to them and when I got up in front of the class (tears and all) all I could do was thank them for the journey they had taken me on It’s always a bittersweet day for me as I get to witness crew moving on to their next chapter within their careers, but I am always so thankful to be a part of it.
To say I love my job is an understatement… I get to be by my crew’s side as they face these exciting challenges, learn and grow in the industry, and eventually embark on a new path as they launch into their job.
-Annsley R.
More careers blogs you may have missed
Preparing For a Vanguard Interview – Be a STAR
Do you have an interview coming up soon? Read this blog to prepare for the STAR format questions and nail your interview!
Three Experiences That Paved My Path to Vanguard
In this blog, Team Leader Rachel shares three experiences along her path to Vanguard and why she loves being a leader.
Why I Got Rid Of My Five Year Plan
Vanguard crew member Lauren reflects on why she tossed out her five year plan and instead focused on building a career within a company and industry she grew to love.
Exploring Careers in Client Services – Retail Services
Crew member David shares his perspective on career choices, teamwork, and how he contributes to Vanguard’s mission in Retail Services.
Inclusion – It’s More Than a Policy
Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.
In his last careers blog, Managing Director and Chief Investment Officer Greg Davis uncovered key moments from his time at Vanguard. In this blog, Greg looks back at his upbringing, his early job history, and why he ultimately came to–and stayed at–Vanguard. I was born in Germany and raised in a U.S. military family. We were a multicultural, multilingual family; I spoke German with my mom and English with my dad. Of course both parents understood the other language, so there was no pulling one over on either of them. Both of my parents worked, and I was co-raised by my maternal grandmother who spoke primarily German. My grandmother was an instrumental part of my childhood and spent a lot of time with me at home. The summer before second grade, we moved to the U.S. and settled in South Jersey. Throughout my childhood and young adult years, I looked up to my older brother a lot. He achieved a great deal of success in the field of computer science, and he did it without a college degree. In fact, I’m the first person in my family to attend a four-year college. But because I so admired my older brother, I first decided to follow in his footsteps and start my high school education at a vocational-technical high school, where I could spend half my day working on computers. As I was thinking about college, initially my plan was to study computer science or engineering. Once I arrived at Penn State, I loved the math side of my education but found myself less interested in chemistry and mechanical drawing. As a result, I decided to change direction and focus on studying business. Post-graduation, I went into the insurance industry as an underwriter, followed by a stint as a premium auditor. While both roles were great experiences, I still felt as though there was something else that would be a better long-term fit for me. During these years, I would periodically drive by Vanguard’s campus. Although I never thought of pursuing Vanguard as an employer, I was curious about their trading floor and Vanguard’s approach to investment management. I started researching the markets and the investment side of the insurance industry. I had no idea I was planning my future career. In order to break into the investment side of the business, I realized I had to pursue an advanced degree, so I went back to school to pursue my MBA at Wharton. This afforded me an opportunity for a Wall Street internship in Fixed Income Sales & Trading. Fortunately the internship was successful, and I was able to leverage that experience into a full-time opportunity at a large NYC Investment bank in a Fixed-Income Trading rotational program. My timing wasn’t great, as shortly after starting the program the Asia Financial Crisis swept around the globe, leaving a very significant mark on many of the Wall Street Banks. Our rotational program was abruptly ended and I was placed into a non-trading role and I was extremely unhappy. The truth is, I felt as though I was settling. I decided to start looking at opportunities at other firms. Then a childhood friend, who happened to be a Vanguard recruiter, asked for my resume. I was hesitant at first, but she finally convinced me to meet with a man named Ken Volpert, who at the time ran Vanguard’s bond index team. During the interview, Ken talked about career options, Vanguard’s investment philosophy, and company growth, but it was something else that piqued my curiosity. Ken spoke about how dedicated he is to developing people and how he makes sure his crew get opportunities to learn and grow. At that moment, I knew I wanted to work for him and Vanguard. I started as a trader and quickly saw how my values aligned to Vanguard’s investment principles. Not only had I found a firm whose mission I connected with, but I also discovered how many people advocated for me to get exposure to projects, resources, tools, and new experiences. I loved being part of the trading world–getting involved in the markets, owning something right away and seeing it through to success. As I grew and moved into bigger roles, I was able to then provide personal and professional development skills—those that I learned and admired from Ken—to other crew that I’ve led and mentored. It’s refreshing to see the focus on development come full circle. Because I believe so fervently in developing others–including leaders of leaders–often someone will ask me, “What do you do when someone isn’t performing well?” I advise leaders to start by having an honest discussion with their team member about that person’s performance–what’s not going well, what they need to do to improve, and how you as a leader can support them. There seems to be a misconception that nice cultures don’t give strong feedback, but that’s actually a rather unkind approach. No one should ever have to guess why their career isn’t moving forward. Of course, there were setbacks along the way. I recall a time when our bond index funds experienced a period of substantial underperformance, bonds that we owned were being downgraded to junk (below investment grade credit rating). It’s quite distressing to see something you’re responsible for underperform. Luckily, the team rallied and reengineered our approach to bond indexing. As painful as that experience was, it allowed the team to learn and improve our process, which helped us be well-prepared for the global financial crisis of 2007-2008. That team-focused mentality is why I’ve stayed at Vanguard for over 15 years. In addition to hurdles, there are also moments of pride: watching my team rise through the ranks to become officers and senior leaders. I’ve also loved watching Vanguard grow–adding a personal advisor business and expanding outside the U.S. This means better outcomes for our clients. Moving to the U.S. from Germany–and having to quickly improve my ability to read, write, and speak English–taught me a lesson I’ve carried with me from childhood until now: If you’re comfortable, you’re not growing. You never know, your future just might be in that building you drive by every day.
If you enjoyed this post, check out more from our #LifeatVanguard Blog. And if you’re ready for a more rewarding, engaging, meaningful career, search our opportunities at www.vanguardjobs.com.