Vanguard career opportunities, growth, impact

A lifetime of opportunities to lead, grow, and impact others

It was 1999. I was just finishing up my college degree, and was stuck at a crossroad, trying to decide where I wanted my career to go. I knew I wanted to be involved in a company with a rich culture, strong leaders, sound values, and growth opportunities galore – easy enough, right? When I came up dry with opportunities, my mentor recommended I look into Vanguard.

Vanguard career opportunities, growth, impact

Finding a core purpose at Vanguard

My first few years at Vanguard were spent solving investment puzzles for shareholders who had encountered account-related issues. Working as a Resolution Associate in the Service Recovery organization gave me the opportunity to support clients with account-related issues. I could see the purpose in my work, as well as the positive impact I made on each client. And, I learned to embody Vanguard’s core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. It was fascinating to research each issue and get to the root of the problem. Even more thrilling was the opportunity to offer solutions for our clients.

While I loved working in Service Recovery, I decided to explore new horizons, and research different career options at Vanguard. One path I hadn’t expected to find myself in was leadership. When one of my leader’s noticed my passion for continuous improvement and knack for supporting professional development among my peers, they suggested I pursue a role in people leadership.  What a great opportunity this was – Vanguard was investing in me, so that I in turn could invest in others. If you are exploring a role at Vanguard, read on to learn what differentiates our people, and why I chose to spend nearly two decades as a Vanguard leader.

First, leadership at Vanguard isn’t something you do for a title or recognition. Rather, leadership is about serving the needs of investors and enriching the development of your team. While exploring career opportunities, delve deep into the values of the organization; their mission and purpose should align with your beliefs. At Vanguard, our core values are centered on ‘doing the right thing’ in every decision we make. It’s the primary reason why I am both a long-term investor and a long-time crew member.  Truly successful leaders nurture and develop a growth mindset to create value and continually improve the organization and their teams.  In my experience, these leadership elements enable you to leave a lasting legacy for the benefit of others.

Vanguard career opportunities, growth, impact

A return to my roots

After spending 15 years working in a variety of leadership roles in our Retail, Financial Advisor Services, and Office of the General Counsel divisions, I have now returned to my roots as the leader of the Service Recovery organization in which I began my career. In my foundational years at Vanguard I learned how to embrace Vanguard’s core purpose. In my latter years, I learned how to lead and serve others within a global community that continually invests in the long-term value we bring to both shareholders and crew. These are the core reasons why I have dedicated my career to Vanguard. My hope is that you too find a role that enables you to grow and to leave a positive mark on the lives of those who come across your path.

-Célestine H.

If you’re seeking an environment where you can make a difference and develop professionally, check out our career opportunities at

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