Upon joining Select Services, my team leader took a proactive approach in aligning my skill set and career aspirations with department initiatives, such as joining a communication council for our Retail Investor Group. The council’s goal is to maintain an open line of communication amongst client-facing crew, Marketing Managers, and User Experience Designers to ensure Vanguard is providing the best-in-class digital client experience. This was a fulfilling experience because I was viewed as a subject matter expert and I felt that my opinion mattered.
What’s next? At this point, I’ve been at Vanguard for about 2 years and already held two full-time positions and an internship, built a network, and had opportunities to provide value to the business.
Currently, I work as a Senior Relationship Analyst in Retirement Plan Client Services. In this capacity I am now supporting Relationship Managers and helping Vanguard to deepen relationships with our Institutional clients. Learning an entirely different business is challenging, but my Retail acumen and my skill set from my previous career allows me to add value in a unique way.
In short, that “leap” turned out to be a great investment.