I was recently on vacation in Cartagena, Colombia. One day, we took a day trip on a speed boat with two other couples, whom we did not know, to nearby islands. We introduced ourselves and the conversation naturally turned to the topic of what we all did for a living and where we worked. When I mentioned I worked at Vanguard, one of the gentleman’s eyes got as big as saucers. He grinned and stuck out his hand to shake mine. He was so excited to meet someone who worked at Vanguard and thanked me enthusiastically for helping him achieve a lifetime of investment success. I accepted his thanks on Vanguard’s behalf. He then shared that because of his investments at Vanguard, he is able to follow his passion of traveling and seeing the world.
Clients always seem pleased to make our acquaintance and regularly share how grateful they are. Without fail, that’s one of the two reactions I receive when telling someone I work at Vanguard. The other, as others have likely experienced, is, “Do you know so-and-so?”