Vanguard is always looking for people who are bright, collaborative, and, of course, focused on our clients. But recruiting new crew can be a challenge – there are so many available jobs in our industry and we always want someone who fits into our culture. Sometimes we have to think outside the box to find those who believe in our mission.
Recently, we found many of these like-minded individuals while volunteering in our community. Since charitable work is a big part of our culture, it made sense that we would find others there who share our values of client-first, teamwork, inclusion, and integrity. We also discovered that these events gave us an opportunity to answer questions about life at Vanguard and how to join our crew, while still making a difference. Thus, the College Community Outreach (CCO) program was born.
The program is a recruiting initiative, a volunteer program, a networking opportunity, and a coaching session all rolled into one. Vanguard’s University Relations team, in partnership with VetsConnect (our internal military network), invite motivated college students to join us at community service events with a goal of improving our community and learning more about Vanguard. While volunteering, students are able to discuss our culture and career options, and speak directly with hiring managers and HR professionals. And the program isn’t just for potential crew, it also allows current crew to develop leadership, project management, and relationship skills.
Robert G., an Operations Associate in our Retail Investor Group, shares how the program helped him secure a position at Vanguard. “The many volunteer projects afforded me the opportunity to meet with some of Vanguard’s crew. I was able to talk with them and get to know them on a personal level, hearing their stories as they reflected on their time at Vanguard.”
Another benefit is those seeking employment with Vanguard not only learn about our culture, but can also better prepare for an interview. Due to his service in the navy, Robert is passionate about veteran’s programs and was able to meet Vanguard crew volunteering at the Veterans Multi Service Center (VMSC) in Philadelphia. Robert explains, “In my previous career in the Navy, volunteering for projects was a frequent undertaking. After hearing about crew experiences, I was able to reflect upon my time in the Navy and figure out a way to apply my experiences and talents during my interviews.” After being hired fulltime, Robert will be supported in his continuing efforts with VMSC and other organizations by his leaders, peers, and VetsConnect. And maybe one day he’ll be the one sharing his experiences while searching for the next new crew member.
On August 27th the streets of uptown Charlotte were filled with color, excitement and thousands of people celebrating equality at the Charlotte Pride parade. And for the very first time members of one of Vanguard’s Crew Resource Groups “Out Professional Engagement Network” (OPEN) marched alongside their fellow Charlotteans. Over 60 Vanguard crew, family and friends decorated in red shirts and carrying rainbow flags and umbrellas paraded through uptown – a big moment for OPEN and for Vanguard.
As our group marched we were pleasantly surprised to hear the cheers and Vanguard-isms shouted in our direction. “We Love Vanguard!” and “Take care of my 401K!” just to name a few. Marching on Sunday gave us all a renewed sense of pride in what it means to be Vanguard crew members and more importantly, what it means to be crew members and community leaders that find value in celebrating diversity in its many forms.
Undoubtedly, our presence in Charlotte’s largest annual parade helped to reinforce the Vanguard brand. For investors and crew alike, our presence demonstrates our commitment as we strive to give our clients and crew the best chance for success.
Runners, walkers, and wheelchair participants line up at the starting line. Some in teams with colorful shirts and creative team names, others participating on their own. Some will walk, some will run, some will wheel, and some will cheer. All will make a difference.
This September is Vanguard’s annual Vanguard Gives Back 2017 Campaign’s 5k run and 1-mile walk/wheelchair event. Held on September 9 in Arizona and September 11 in North Carolina and Pennsylvania, the event is part of a broader fundraising campaign that runs from September 11 through September 22.
Crew also look forward to the friendly competition among 5k participants. Once again, awards will recognize top finishers, largest team, best costume, overall spirit, and more.
Why do we participate? For some it’s a way to bond with their team. For others, it’s to get their daily exercise or maintain fitness goals they’ve set for healthy living. But for many, it’s all about giving back.
When it comes to caring about crew, Vanguard is unmatched. With amazing health benefits, on-campus gyms, and even pet insurance, it’s hard to dispute that Vanguard is one the best companies to work for. One of the benefits I want to focus on today is Vanguard’s annual Volunteer Time Off, or VTO day. Every year, crew members get to take a paid day off from work to volunteer, sometimes with their team or on their own with their favorite charity. Many teams organize group activities at non-profits like Cradles to Crayons, while some crew go off on their own to volunteer at a local charity that needs help.
Here at Vanguard our work revolves around the three Cs: Clients, Crew and Community. Our clients differ based on the different divisions at Vanguard, but as crew we are always dedicated to serving these clients in the best way possible. The Retail Investor Group (RIG) is our largest division, serving approximately 7 billion clients and small businesses with over $1 trillion in assets under management (AUM). These clients are individuals who trust Vanguard with their savings because of our low-costs but also the way we treat them in every day interactions.
Karin Risi, the Managing Director of RIG, has been at Vanguard for 20 years. She reports directly to Vanguard’s CEO and has a large team with six different subdivisions in RIG. Each of these business areas work together in creating an engaging and positive environment for our clients.
Last but not least, Vanguard strives to make communities stronger in many different ways through a variety of activities. One unique experience I was able to have through the internship program was being placed on a team within Vanguard Charitable where we specifically analyzed ways to positively influence high impact philanthropy. The goal is to better assist donors in making long term contributions to 501c3 organizations of their choice, whose missions align with the type of impact they hope to make with their charitable donations. Supporting Vanguard Charitable clients and making an impact in the community at the same time was a great experience.
The idea of serving others before self has been ingrained in our culture and is why our third “C”, community, is so important to everyone here at Vanguard.
Tim Birbeck, Chief of Staff for Vanguard’s Information Technology and Security division, didn’t plan to be in IT. He wanted to be a plumber. After all, it was the profession of the main character in his favorite video game. And like his hero, he wanted to chase bad guys, travel new worlds, and save the day. That was, until he learned that he could actually make his own video games, which started a lifelong passion for technology that still exists today. Tim shared this story, among others, with students attending Techies Day at Vanguard – an event designed to expose high school students to technology careers.
“IT is seen as being heads down, but I believe we are the most collaborative field in the world.” Tim told the students. He described Vanguard’s culture as being team oriented, and shared that IT crew have diverse career options – including software development, security, or infrastructure. In his current role, Tim gets to do what interests him the most – he loves gadgets, he likes figuring out how things work, and he has opportunities to polish his skills in non-IT areas, including leadership. In fact, he works closely with senior leaders and has exposure to their expertise and guidance.
The Techies Day event is designed for students at a key moment in their young adult lives – they’re researching continuing education options, exploring fields of study, and contemplating future careers. They are also starting to think about the kind of employer they want four years from now. For most students, that means a place where they are not only permitted to move between roles, but are actually encouraged to seek out other positions, take on new challenges, and enhance current skills. During their time at Vanguard, students had the opportunity to try on different roles with sessions focused on Big Data & Analytics, Enterprise 2.0 (a project aimed at integrating web tools into the workplace), and Security and IT. In these interactive discussions, students completed hands on activities where they got to see how it really felt Student with 360 headsetto be a product owner or engineer. They also heard speakers, visited a Tech Expo, and asked lots of questions.
Most importantly, the students learned that if they choose to come to Vanguard, they too will spend their days building new things, solving problems, and conquering new worlds.