Manager, User Experience Design

The Digital Marketing Demo Experience team is looking for a passionate UX manager who can inspire and guide Demo strategy, roadmaps, design, and implementation through continuous user research and testing. You will influence the product strategy of our sales demos and promote Vanguard’s innovations. This is an amazing opportunity to lead a skilled team through research, UX design and Front-End Development.

This role:

• Sets ambitious and clear Demo strategy, develops comprehensive product vision and translates into specific feature strategies and roadmaps.

• Works in partnership with cross-divisional teams and senior leaders. Takes into account every aspect of the user's experience, with business and marketing goals, to coordinate and deliver design, prototype, web demo applications, and training, to the highest possible standards. Has advanced knowledge of user-centered design principles, visual design, user behavior, interactions, and brand.

• Is responsible for overall team performance and health, resource allocation, project prioritization, and building a culture of design excellence.

• Works with our IT partners to ensure quality of the implementation.

• Expertly presents design solutions to senior management, project teams, partners, and stakeholders. Ensure the success of the strategy and the ability to champion the best possible user experience.

What it takes:

• Undergraduate degree or equivalent combination of training and experience in a creative or technical field. Graduate degree preferred.

• Minimum five years related work experience, two years of User Experience or User Interface experience.

• A portfolio demonstrating excellent User Experience design skills for solving complex problems with clear user and business results.

Specializations that can make an impact:

• Prior experience managing or mentoring Researchers, UX designers, and Front-end devs.

Special Factors: This role is part of our hybrid work model with three days per week in our Vanguard offices to foster collaboration and innovation and two days per week remote. Fully remote work is not available for this position. Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.