Payroll Officer

To manage data compilation, entry, validation, transmission, and report creation required to execute bi-weekly, semi-monthly and/or monthly pay to all regional (Australia) crew members. Responsible for the same regarding the administration of Shadow Payroll for Expat crew members. All payroll administration will be managed in compliance with applicable regional and country specific payroll regulations and corporate policies. Act as a consultant to Total Rewards Teams regionally, and act as Tier 1 problem resolution contact in partnership with Total Rewards & Employee Data Management Transaction Center on the execution of global payroll implementation, administration and reporting.

About Vanguard

Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.

With more than AUD $11 trillion in assets under management Vanguard is one of the world’s largest global investment management companies. In Australia we partner with institutional clients, financial advisers and individual investors to offer low-cost investment solutions. Our comprehensive range of managed funds, exchange traded funds (ETFs) and tailored investment solutions are built to support long-term investment success for our clients.

Team and Opportunity    

To manage data compilation, entry, validation, transmission, and report creation required to execute bi-weekly, semi-monthly and/or monthly pay to all regional (Australia) crew members. Responsible for the same regarding the administration of Shadow Payroll for Expat crew members. All payroll administration will be managed in compliance with applicable regional and country specific payroll regulations and corporate policies. Act as a consultant to Total Rewards Teams regionally, and act as Tier 1 problem resolution contact in partnership with Total Rewards & Employee Data Management Transaction Center on the execution of global payroll implementation, administration and reporting.

Core Responsibilities

• Organizes and supports the compilation of all relevant data provided through various sources, using Excel spreadsheets, Workday Enterprise Interface Builder tools, Access databases, Third Party vendor tools and best practices while executing key controls for accurate loading of data to the payroll system.  
• Interprets pay data results for accuracy, identifying, troubleshooting, and maintaining data to produce complete, accurate pay results, or providing recommendations for correction.  
• Reconciles data with external partners and makes appropriate updates.
• Administers all base-pay and non-base pay components including sales bonus, partnership, corporate giving campaigns, and corporate recognition, while maintaining compliance with applicable regional and country specific payroll compliance regulations.
• Works with peers in Malvern, PA, USA and at third party vendors to ensure timely and accurate payments to crew.
• Maintains and shares comprehensive knowledge of the payroll system, system functionality, and calculation regulations in order to ensure appropriate application to crew payments.  
• Provides consultative, ongoing support, guidance, and direction to management and peers, guiding toward self-provisioning as appropriate.  
• Documents procedural deliverables, including process workflows, key controls, execution instructions, timing of deliverable, and key stakeholders for all assigned functions. 
• Research, analyze and resolve complex payroll and compensation-related issues, inquiries or discrepancies escalated by the Contact Center and other business partners.
• Assists in advanced troubleshooting and problem resolution after identifying issues/trends in reports or source systems and recommends enhancements to work-flows that will improve operational efficiency.
• Participates in projects to integrate new or existing technologies into work-flows, analyzes impact, prepares environment for change, communicates changes to all team members, and updates or creates new procedures or work-flows. 
• Maintains relationships with regional HR CoEs, Payroll Finance vendors, funding banks and various tax jurisdiction offices, to ensure that crew payments are appropriately assigned.
• Provides consultative support to regional Support Center processors offering advice on handling complex transactions related to payroll. 
• Performs testing for new requirements or enhancements of payroll systems; monitors and ensures data quality by using existing business knowledge to create test cases and reports that ensure data accuracy and completeness.
• Assists with change management to business partners and crew.
• Liaises with members of HR, Compensation Center of Expertise, Compliance, and external business partners and consultants to research problems thoroughly and assists in identifying root cause.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Two years related work experience.
• Undergraduate degree or equivalent combination of training and experience. Accounting or Finance degree preferred.
• ADP Payforce, Workday, Celergo, Oracle experience preferred
• In addition to Australian payroll, experience with Chinese, European or Americas payrolls including foreign language skills preferred

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.