Writer

Would you like make a direct positive impact on the lives of people from all walks of life? Work for a compassionate leader who truly nurtures you? Have a genuine focus on Diversity, Equity, and Inclusion in your work life? Join a team of passionate writers in PACE UX who collaborate on language excellence, best practices, and innovative approaches that drive the best outcomes for Vanguard’s IIG participants. In this role you will create a wide variety of editorial copy that educates, informs, and motivates participants in employer-sponsored retirement plans of all sizes.

Duties and Responsibilities

• Works effectively as a member of a team within PACE UX, responsible for creating education programs and other communications for participants in defined contribution and defined benefit retirement plans.

• Researches and writes custom participant literature, including enrollment kits, newsletters, flyers, payroll stuffers, statement messages, Intranet articles, letters, and e-mails. Requirements range from communicating effectively about technical plan issues to creating persuasive marketing campaigns.

• Demonstrates subject matter expertise, technical excellence, creativity, and initiative in the completion of assigned jobs.

• Manages multiple projects simultaneously. Meets all internal and external client and production deadlines.

• Delivers copy that is thorough and accurate, meets legal requirements, and is consistent with Vanguard style standards.

• Establishes and maintains a working knowledge of Vanguard funds, the financial markets, employer-sponsored retirement plans, and retirement investment planning issues. Researches new topics as necessary.

• May be aligned to specific clients.

Qualifications

• B.A. or equivalent work experience.

• Three to five or more years of writing experience. Three writing samples are required for consideration.

• Excellent verbal and written communication skills.

• Knowledge of Vanguard funds, retirement plans, and retirement planning concepts preferred.

• Excellent project and time management skills.

• Extreme attention to detail

• Experience with a high volume, high-paced environment preferred.

• Familiarity with design and print production process preferred.

• Knowledge of Microsoft Word and Excel.

• Tech savvy—ability to learn new proprietary software systems ​

Special factor: This role is part of our hybrid work model with Tuesdays – Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from one of our offices in Malvern PA, Charlotte NC, or Scottsdale, AZ.

To complete your application, please submit your resume and, if desired, an optional cover letter expressing your interest in this role. Additionally, we encourage you to share a link to a writing sample showcasing your skills and experience relevant to this position. We look forward to reviewing your application and learning more about how your expertise aligns with our team's needs.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.