Senior Manager, Technical Program Management

The Institutional Investor Group (IIG) plays a central role in accelerating Vanguard’s mission to give individuals the best chance for investment success. To create a best-in-class retirement offer and experiences, we must drive continuous improvement of our technology to enable seamless client experiences. A key component to reaching this vision will be to modernize our retirement division’s systems and web experiences.

IIG Technology Team is looking for a Technical Leader with a bias for action who has strong analytical, relationship management and communication skills. This leader will partner heavily with Vanguard senior leadership to help reach our vision to provide our clients with the best chance for success.

Core Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Manages multi-year, cross-divisional technology-related programs. Drives all phases of the program lifecycle from inception through implementation while ensuring that business objectives are delivered with high quality and within targeted timeframes.
• Creates and maintains a multi-year program strategy that clearly identifies specific actions and tasks needed to achieve future state goals. Drives communication to many different audiences within Vanguard on the overall goals and outcomes of the program.
• Builds and maintains strategic relationships across sites, departments, divisions, and internal and external partners to support their program initiatives. Develops strong relationships with program leadership, sponsors, and workstream leads.
• Holds responsibility over technology program budget, monitoring cost variances, and forecasting and allocating program costs. Ensures all steps are taken to mitigate risk and maintains control, compliance, audit, and legal requirements.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of ten years of related business experience, with at least six years of technical project management experience. Previous people-leadership experience strongly preferred.
• Undergraduate degree in related field (Computer Science, Engineering) required. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.