Head of U.S. Audit Services

April 8, 2019|Malvern, PA, US
Job Requisition #123707

At Vanguard we’ve built up over $5 trillion in assets by doing what’s right for investors

Vanguard’s Internal Audit Department is comprised of approximately 135 crew globally. Within the organization, the Internal Audit department is seen as a critical line of defense for the organization and is valued as a partner and trusted resource. The team is comprised of collaborative, hard-working, highly motivated, and technically skilled professionals who consistently deliver high-quality work in a challenging and fast-paced environment. Internal Audit promotes a flexible and well-balanced work environment. Across the enterprise, Internal Audit is viewed as a key talent feeder for the broader Risk and Finance organizations of Vanguard. The audit group brings a consultative approach to their work and the collaborative and collegial environment has built a culture that recognizes the value in building trust in the relationship to effectively make change.

About the Head of U.S. Audit Services role:

Vanguard seeks a Head of U.S. Audit Services to help identify and handle risk to its business and investors. As a direct report to the Chief Audit Executive this position would lead a team of 20-30 individuals, including 3-4 direct reports with 8-15 years of experience, dedicated to audit coverage of Vanguard’s largest lines of business. In addition to mentoring and developing the team, the Head of U.S Audit Services will be responsible for setting the audit plan and strategy for the Internal Audit department’s coverage of product distribution, investment advice, client services, and account operations across three divisions aligned to serve retail, intermediary and institutional clients. In addition, this role is responsible for maintaining primary relationships with divisional leadership and risk partners, have ultimate responsibility for all engagements, and will impact the future shape of the audit organization.

The U.S. Audit Services Group is located in Malvern, PA and also covers business operations in Scottsdale, AZ and Charlotte, NC. With a number of strategic initiatives underway in the Retail, Financial Advisor Services, and Institutional Investor Group Divisions, the Head of US. Audit services will be expected to effectively liaise with senior leadership sponsors of strategic programs and guide audit teams, risk groups, and business leaders to help them understand risk and control implications and propose solutions to potential business risk challenges. You will bring a consultative approach and solutions-oriented mindset to this role as it relates to supporting ongoing operations and change initiatives. This leader’s knowledge, experience and understanding of leading practices in investment and wealth management businesses with be deeply useful in delivering value to Vanguard and Internal Audit’s business partners.

Individuals in this role should demonstrate strong leadership skills, professional curiosity, have a continuous improvement mindset, possess the desire and aptitude to question the status quo and drive innovation and exemplify the highest degree of credibility and integrity.

In this role, you will:

  • Lead a portfolio of audit coverage and relationships with senior staff and other senior executives. Scope of responsibility includes audit coverage of Vanguard’s primary U.S. businesses (Financial Advisor Services, Institutional Investor Group, and Retail Investor Group) for domestic Exchange Traded Fund, Mutual Fund, and other investment product distribution, client services, and brokerage, transfer agent, and retirement plan recordkeeping operations.
  • Develop the annual audit plan for areas of responsibility to achieve departmental and corporate objectives, and commensurate with risk level. Demonstrate initiative and creativity in influencing, recommending and implementing solutions.
  • Consult with key management personnel to assist in developing the strategy of the audit plan and overall audit coverage for U.S. retail, intermediary, and institutional client facing businesses.
  • Develop staff and ensure that audit professionals have sufficient expertise in mutual fund transfer agent and brokerage operations, mutual fund and ETF distribution processes, wealth management and client services, and retirement plan services; and are able to assess and advise on complex operational risk topics, including applying an understanding of operational and regulatory expectations of applicable governance bodies, especially FINRA, SEC, DOL.

What it takes:

  • Undergraduate degree or equivalent combination of training and experience. (BS or BA in a business related field of concentration. Professional certification or advanced degree (e.g., CPA, CIA, MBA) preferred).
  • Minimum of ten to fifteen years of business experience, with four to six years of previous management experience. Seven or more years of internal audit or risk management experience with four to six years of previous audit management experience preferred.
  • Knowledge and experience of investment management or wealth management business and operations.
  • Excellent leadership, interpersonal, verbal and written communication, presentation, and problem solving skills.
  • Experience in situations requiring diplomacy, influencing and negotiation.
  • Strong Client/Focus and relationship skills.
  • Advance Organization Integration.
  • Strong negotiation skills.
  • Ability to travel.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: ‘Do the right thing.’

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

April 8, 2019|Malvern, PA, US
Job Requisition #123707

At Vanguard we’ve built up over $5 trillion in assets by doing what’s right for investors

Vanguard’s Internal Audit Department is comprised of approximately 135 crew globally. Within the organization, the Internal Audit department is seen as a critical line of defense for the organization and is valued as a partner and trusted resource. The team is comprised of collaborative, hard-working, highly motivated, and technically skilled professionals who consistently deliver high-quality work in a challenging and fast-paced environment. Internal Audit promotes a flexible and well-balanced work environment. Across the enterprise, Internal Audit is viewed as a key talent feeder for the broader Risk and Finance organizations of Vanguard. The audit group brings a consultative approach to their work and the collaborative and collegial environment has built a culture that recognizes the value in building trust in the relationship to effectively make change.

About the Head of U.S. Audit Services role:

Vanguard seeks a Head of U.S. Audit Services to help identify and handle risk to its business and investors. As a direct report to the Chief Audit Executive this position would lead a team of 20-30 individuals, including 3-4 direct reports with 8-15 years of experience, dedicated to audit coverage of Vanguard’s largest lines of business. In addition to mentoring and developing the team, the Head of U.S Audit Services will be responsible for setting the audit plan and strategy for the Internal Audit department’s coverage of product distribution, investment advice, client services, and account operations across three divisions aligned to serve retail, intermediary and institutional clients. In addition, this role is responsible for maintaining primary relationships with divisional leadership and risk partners, have ultimate responsibility for all engagements, and will impact the future shape of the audit organization.

The U.S. Audit Services Group is located in Malvern, PA and also covers business operations in Scottsdale, AZ and Charlotte, NC. With a number of strategic initiatives underway in the Retail, Financial Advisor Services, and Institutional Investor Group Divisions, the Head of US. Audit services will be expected to effectively liaise with senior leadership sponsors of strategic programs and guide audit teams, risk groups, and business leaders to help them understand risk and control implications and propose solutions to potential business risk challenges. You will bring a consultative approach and solutions-oriented mindset to this role as it relates to supporting ongoing operations and change initiatives. This leader’s knowledge, experience and understanding of leading practices in investment and wealth management businesses with be deeply useful in delivering value to Vanguard and Internal Audit’s business partners.

Individuals in this role should demonstrate strong leadership skills, professional curiosity, have a continuous improvement mindset, possess the desire and aptitude to question the status quo and drive innovation and exemplify the highest degree of credibility and integrity.

In this role, you will:

  • Lead a portfolio of audit coverage and relationships with senior staff and other senior executives. Scope of responsibility includes audit coverage of Vanguard’s primary U.S. businesses (Financial Advisor Services, Institutional Investor Group, and Retail Investor Group) for domestic Exchange Traded Fund, Mutual Fund, and other investment product distribution, client services, and brokerage, transfer agent, and retirement plan recordkeeping operations.
  • Develop the annual audit plan for areas of responsibility to achieve departmental and corporate objectives, and commensurate with risk level. Demonstrate initiative and creativity in influencing, recommending and implementing solutions.
  • Consult with key management personnel to assist in developing the strategy of the audit plan and overall audit coverage for U.S. retail, intermediary, and institutional client facing businesses.
  • Develop staff and ensure that audit professionals have sufficient expertise in mutual fund transfer agent and brokerage operations, mutual fund and ETF distribution processes, wealth management and client services, and retirement plan services; and are able to assess and advise on complex operational risk topics, including applying an understanding of operational and regulatory expectations of applicable governance bodies, especially FINRA, SEC, DOL.

What it takes:

  • Undergraduate degree or equivalent combination of training and experience. (BS or BA in a business related field of concentration. Professional certification or advanced degree (e.g., CPA, CIA, MBA) preferred).
  • Minimum of ten to fifteen years of business experience, with four to six years of previous management experience. Seven or more years of internal audit or risk management experience with four to six years of previous audit management experience preferred.
  • Knowledge and experience of investment management or wealth management business and operations.
  • Excellent leadership, interpersonal, verbal and written communication, presentation, and problem solving skills.
  • Experience in situations requiring diplomacy, influencing and negotiation.
  • Strong Client/Focus and relationship skills.
  • Advance Organization Integration.
  • Strong negotiation skills.
  • Ability to travel.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: ‘Do the right thing.’

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to equal employment opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform careers@vanguard.com if you need assistance completing this application or to otherwise participate in the application process.

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