2. Be Fearless in Taking Risks
My career has taught me it can be transformative to experience discomfort. Even if it feels scary, taking a leap of faith can move you into new realms. Having the courage to speak up and express my thoughts was a big challenge for me. I appreciated how my leaders encouraged me throughout my career to share my thinking and put forth my ideas for tackling problems.
An example I can share is from my role as the Head of Workforce Planning for Information Technology (IT). When I was first asked to consider the position, I was reluctant since it didn’t align with my strengths. The job responsibilities were completely out of my comfort zone, not requiring any direct IT skillsets, like using technology to build products. After my initial hesitation, I decided to take it on as a way to build additional skills. For one of my early challenges, I was tasked with scaling up our crew hiring from 30 people per year to over 300 per year. At the same time, I wanted to modernize our hiring process so it fit the needs of the new, fast-moving IT group. Working with the IT Senior Leadership team and HR, I created a new hiring process. This included real-time programming tests, as well as hiring managers asking more deliberate, open-ended questions to truly understand the candidate’s thinking process. My leadership team stood behind me, and the new approach proved successful at identifying the right people as we continued to meet our growing hiring needs while keeping the bar high for talent.