For many, mental and emotional health problems can be a taboo subject, particularly in the workplace where conditions like stress can be common. However, at Vanguard the topic of mental health and wellness is emerging as an issue for open discussion—and healing—thanks to a group in the U.S.

Addressing the need
The COVID-19 pandemic brought many mental and emotional issues to the forefront, caused by anxiety, depression, uncertainty, or life circumstances, including caring for children, parents, other family members or friends, or even the unfortunate loss of a loved one.

“What the pandemic did was further enable people to admit that ‘it’s okay to not be okay,’” said Jamie C., senior manager. “However, mental health issues existed before, and we wanted to talk about them and break down the stigma.”

And this is exactly what Jamie aimed to do when she began the Breaking Down the Stigma mental health and wellness group in the U.S. in February 2021. With the encouragement from Vanguard’s Human Resources division, a support group formed that continues to grow and help those in need of a safe haven to discuss mental, emotional, and behavioral health concerns affecting them and their loved ones.

For Jamie, the initiative was born out of personal experience. “Having a very close relative with mental health problems, I dealt with these issues my entire life,” said Jamie. “I knew others could benefit from mutual support, as I did.”

The stigma begins to break
The Breaking Down the Stigma group meets twice per month virtually and provides a forum where anyone can raise a topic and discuss whatever is on their mind.

“While the group is not the forum to receive diagnosis and treatment, it is an inclusive complement to our existing benefits,” said Torrey W., an HR business partner and advocate for the group.

The impact
The group uses word of mouth to create awareness and encourage participation. For those involved, Breaking Down the Stigma has made a positive difference.

“It’s very important to have a support group like this in my workplace. People need a voice and a platform to talk about what’s on their minds, especially on matters outside of the workplace.”—Josephine U.

“The level of mutual support is incredible. There’s always a non-judgmental shoulder for everyone.”—Russ D.

“One year ago, my life completely changed when I became a full-time caregiver for a loved one. This group helped me through every month. I brought my tears and my smiles. It was my support system.”—Deborah L.

Now marking its first anniversary, the group has doubled its membership, and its compassionate purpose continues. “There’s always someone to turn to,” said Jamie. “There’s always support.”

Our commitment
Vanguard offers several options for crew who would like to speak to a professional.

• Lyra offers U.S. crew in-person, live video, live messaging, and self-led care options to help you deal with stress, anxiety, depression, and other common issues. Lyra’s mental health coaches can help you pinpoint what you’re dealing with and support a range of challenges including stress, anxiety, burnout, grief, relationship challenges, loneliness, perfectionism, life transitions, mild depression, and more.
• Teladoc’s licensed therapists and psychiatrists are available by video to crew enrolled in one of Vanguard’s health plans from 7 a.m. to 9 p.m., seven days a week.
• Lifeworks, for crew outside of the U.S., offers counselors and other resources to support your well-being.

Learn more about Vanguard’s enhanced Total Rewards package.