1. Research the company using more than just their career site. Utilize career search sites such as The Muse and LinkedIn to read blogs, watch employee videos, and get up-to-date on company news. This will convey to your recruiter that you are interested and have done your homework. It can also help you determine if the company is really a fit and can help ideate questions for your interview.
3. If you have a technology listed on your resume be ready to discuss your experience. Recruiters want to hear examples that show you are proficient and meet the requirements of the role.
4. Provide a portfolio and relevant certifications. This will give a clear illustration of your experience and quality of work.
5. Display your enthusiasm and passion for the role. We are interviewing multiple individuals, often with similar experience and skills, and we want to hire someone who truly wants to bring value.
6. Maintain professionalism and be confident. Avoid filler words such as “um”, “like”, “kind of”, and “you know”. For in-person interviews, make a great first impression with neat attire and offer a strong handshake to everyone you meet. Keep electronics off and tucked away.
7. Send a thank you note to those involved in your interview process. An email is nice, but a hand written note goes a long way! Ask the coordinator for contact information or the manager at the end of the interview.
8. Keep in mind the interview starts the moment you enter the building and doesn’t end until you leave. You never know who you will encounter in the elevator or lobby.
Inclusion – It’s More Than a Policy Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.
A surprising career switch inspired me to give back
When I started working at Vanguard, I never dreamed that I would spend my entire career here. Over the last 35 years, my career opportunities expanded as Vanguard grew, and each of my jobs built upon my previous experiences while still allowing me to learn new things. Along my career path, a mentor inspired me to consider a career change within Vanguard’s Information Technology (IT) division – which has then motivated me to encourage others to consider roles within IT, too.
My career in IT
It was six years ago that my mentor suggested that I transition into an IT role. It was a little scary switching to a new division and supporting a whole new type of client. Luckily, this role utilized my business knowledge while allowing my technical skills to grow. I was given a ton of support and it was exciting to learn something new every day! A few years later, I moved into a Data Governance role. Now, I help IT project teams define new data they are building so we can ensure the proper controls are in place to protect our shareholder’s information. I also became the training lead and have taught hundreds of crew members how to use our applications.
How I give back
Since my mentor had helped me discover a role that I had found to be so fulfilling, I wanted to do the same for someone else. I became an active member of one of Vanguard’s Crew Resource Groups, Women’s Initiative for Leadership Success (WILS). I help plan monthly IT events focused on professional development and organize groups of crew members to attend local conferences and external networking events.
For the past two years, I’ve been the Community Outreach Coordinator for IT WILS and have helped organize multiple events that encouraged over 3,000 middle school, high school, and college students to pursue jobs in technology. One example is Girls Exploring Tomorrow’s Technology (GETT), of which Vanguard has been a corporate sponsor for 10 years. It is an amazing event that promotes STEM careers to over 800 middle school and high school girls. We provide hands-on activities to show the girls the skills and knowledge necessary to obtain a career in IT. I’ve also volunteered at my local middle school’s STEM Career Day and supported Techies Days–an event where high school students come to Vanguard to learn about IT careers.
Why it matters
Technology is one of the fastest growing and highest paying careers, but there won’t be enough students graduating from college with Computer Science related degrees to fill all the open jobs. These events enable students to interact with successful women in IT so we can build a pipeline and hopefully help close the gender gap in technology. I love being a role model for students and encouraging them to follow their dreams.
The best part about being a member of WILS is that I get to learn from people all across Vanguard and other companies while giving back to our local communities. It’s been very rewarding to realize that we’re making a difference in the lives of so many children. And we get to have at least as much fun as the kids!
If you’re seeking an environment where you can make a difference and develop professionally, check out our career opportunities at www.vanguardjobs.com.
I grew up in suburban Western Pennsylvania about 30 minutes outside the city of Pittsburgh. I graduated from Slippery Rock University (SRU) with a bachelor’s degree in Information Technology. I always loved the greater Pittsburgh area and never even considered a move some 300 miles across the state to the greater Philadelphia area. Even before I applied to Vanguard, I told myself (and my parents) that I would spend one to two years at Vanguard and then seek out a job “back home.”
It was the spring of 2008 and the Great Recession was just months away. On April Fool’s Day, I received a phone call that I was being extended an offer to join Vanguard’s Technology Leadership Program. (Yes, my offer letter is dated April 1!) My first role was a Systems Operations Analyst within Global Technology Operations. There, I joined a team of talented technicians who served as guardians of Vanguard’s critical web infrastructure. This position helped me hone my technical and professional skills while building a strong network of peers I keep in touch with even to this day.
In late 2012, an opportunity to join a team within Global Support Services (GSS) appeared in our internal job posting system. With my manager’s support and guidance, I was able to successfully apply for and obtain this new position. This role exposed me to many different U.S.-based teams across the company and I also got the opportunity to work with our growing office in Australia. As I continued to develop in my role, my manager and I had regular discussions about my career path at our weekly 1-on-1 sessions. One week in late February 2016, I had found a role that would be a perfect fit for my goals. It turns out that my manager saw the same role, too! Of course, we both agreed that I should apply for the position.
After interviewing for the new role in the spring, I moved to the Next Generation Apps team. In my current role, I support the software build pipeline responsible for software releases (deployments) which happen every four minutes. There is never a boring day in this role and no problem is the same. My team members are some of the most talented technicians I’ve ever met during my tenure at Vanguard.
We work well together, which is especially important considering that we’re charged with promoting progressive software development practices and technologies across the entire company.
Over the course of these past nine years at Vanguard, I’ve had the opportunity to receive career advice from a variety of crew members, most of whom measure their tenure in decades. These same coworkers have advised me to keep growing professionally and personally. In that vein, they’ve encouraged me to never become complacent, always be on the lookout for a better way to do something, and always be an advocate for yourself.
With the support of my manager and team, I completed my master’s degree at Penn State in December, 2016. It took over two years of night classes after a full day’s work and plenty of declined social obligations. While I was supported by the people I worked with, Vanguard’s generous tuition reimbursement program provided the financial backing and incentive to advance my education. I am certain that I wouldn’t have chosen to advance my education without this critical support in place. Every step of the way, my leadership team encouraged me to do my best work while giving me the opportunity to figure out solutions to tough problems in my own way.
One of the biggest benefits of working for Vanguard is the ability to take on different roles and move around the company. The ease of mobility has allowed me to develop an appreciation of the work that goes into running a company with nearly $5 trillion in assets under management. It also is a great way to build a strong network of colleagues who you can count on to help out when something isn’t quite right, whether at work or elsewhere.
If I could share one piece of career advice with others, it would be to always feel comfortable with changing things up periodically. Rotating through three different positions in the span of nine years has provided me with immeasurable benefits. I often tell my friends and family it’s why my plan to stay “just one to two years” became nearly a decade.
If you’re seeking an environment where you can make a difference and develop professionally, check out our career opportunities at www.vanguardjobs.com
Our Final Week of Vanguard’s IT Internship: Presenting to our Chairman & CIO
At the start of our 10 week internship, the last thing we expected was to be sitting in an executive conference room presenting our team’s idea from Vanguard’s second annual hack-a-thon to both the Chairman and Chief Information Officer of Vanguard. As an all intern team, we were pleased to even have the opportunity to participate in the hack-a-thon, a day and a half devoted to using technology and our own skills to bring innovative and creative ideas to life.
Walking into the hack-a-thon on July 27th, we were amazed at the number of talented crew sitting around tables with their laptops ready to go. We’ll admit it: we were a bit worried about our prospects. As an intern team competing against over one hundred full-time Crew, representing over 30 teams, we weren’t sure if we’d be up to par.
Once we started programming, our doubts went away and Starboard was born – an application for Crew to commend each other for their good deeds. We worked together by utilizing our unique and diverse skillsets. Sean S. immediately stepped up to be our tech lead, breaking down the work that needed to be done. Smith S. and Kristie C. began working on our frictionless user interface, while Harry L. constructed detailed graphs for managers to visualize team contribution. Chandler G. and Kevin S. began working on gamifying our user experience with a voting system utilizing natural language processing.
In less than two days, we had a product working better than any of us had expected. Without having worked together before, we came together as a team and felt satisfied enough with the work we had done, regardless of how we ranked compared to the rest of the hack-a-thon teams. When it came time for judging, Sean turned to the group of us and just said, “regardless of the final results, I’m just proud of us as a team.”
The finalists were announced and we were on the list, we were ecstatic. Not only were we proud of what we had created, but the judges liked it as well! We gave what we thought was our final presentation of Starboard and left for the weekend pleased with our work. On Monday morning, Chandler got into work early and sent a text to the group comprised of simply, “We received an email this morning asking if we could present our project to Bill McNabb and John Marcante tomorrow. Should I tell them we’re interested?” After a resounding “YES!” from the entire team, we started preparing for what would clearly be the highlight of our internship.
The meeting with Bill McNabb and John Marcante went better than any of us could have imagined. They were both down to earth and incredibly welcoming to our group, even as summer interns! We were able to share with them how we believed our application could improve Crew relationships at Vanguard. Our team then talked to our design philosophy, what technologies we used, and answered whatever questions they had. Ultimately, we left feeling both accomplished and honored, and we all agreed that this was an experience we were never going to forget.
The impact that we were able to make at Vanguard in just 10 weeks was made obvious by this priceless opportunity. The IT College to Corporate Internship challenged us and pushed us out of our comfort zones, while providing us with the support and endless potential to pursue opportunities to be innovative and make a difference at Vanguard.
Answers to your most pressing questions about starting an internship at Vanguard
1. When do I find out my assignment?
During your interviews, you will have the opportunity to voice where your interests lie and what kind of department you hope to be in that summer. Then, a couple of weeks prior to the internship starting, the C2C program managers send all the interns their assignments, with brief descriptions. Generally speaking, the managers are really great about matching up your interests to departments where there is need for an intern. In terms of what your day-to-day will look like, it definitely varies with your department.
2. What will my hours be?
Working hours vary across all the Vanguard departments. Probably the most typical hours for an intern would be 8am-5pm, but that is definitely not the case for all of us. For example, if your manager wants you working an 8 hour day, but you can’t stand rush hour traffic, you might choose to work 7am-4pm so you can get home quickly. You might have days where your team leaves early, so you decide to as well. And sometimes, you might need to work overtime if there is a strict deadline that your team is working against.
3. Do I need a car?
Not necessarily! Having a car makes transport easy, but Vanguard is really great about providing public transportation. Vanguard has several free shuttles to get you where you need to be. For example, if you stay at Villanova University during the internship, you can take Septa to Paoli Station, where free Vanguard shuttles will bring you to work (same thing on the way back).
4. Can I take time off?
As an intern, we would recommend you not take time off unless it is something extremely important, or an emergency. You’re only here for 10 weeks, so might as well make the most of your time. That being said, you do get July 4th off. When in doubt, ask your manager!
5. Can I work from home?
While interns aren’t able to work from home, there are plenty of opportunities to have flexible schedules in the office. Talk to your manager!
6. What should I wear?
As you can see from this picture, we’re all wearing very different outfits. Josh went for what you might call a “business casual” outfit, because he had a pretty relaxed day ahead. Audra went for what you might call a “business appropriate” outfit, as we had a standard day of some meetings, a C2C event, and heads-down project work time. Megha opted for a “business formal” outfit, because on that day she had a 1-on-1 meeting with a senior leader on her team. Your work-wear will change depending on the day ahead, so a flexible wardrobe definitely helps. Also a tip: keep a blazer at your cubicle! You never know when you’ll be pulled into an important meetings.
7. Who do I go to when I need help?
One of the nicest things about the Vanguard internship is that you always have someone to help. You are assigned a buddy who is in one of the leadership programs to field any questions you might have, from the simple “where is the bathroom” to helping you make career decisions. You will also have fellow Crew on your team, other interns, your intern manager, and your assignment manager.
8. What are the intern housing options?
You are expected to live at home and commute if you live within a 50-mile radius of Vanguard. If you live outside the radius, you are eligible for housing options. They are:
Two-person dorms at Villanova University (free housing)
A stipend that will be put to a housing option of your choice (ex: an apartment in Philly)
9. How often do interns visit Philadelphia?
Most of the interns go into the city on the weekends. Good food, fun events, museums, shopping, sports, and pretty much everything else you would want in a city is right in Philly!
10. Do you have a best friend at work?
Yes! Whether it be another intern, a fellow Crew, your manager, or the building security guard, it’s not hard to find a best friend at Vanguard. Having friends at work makes going to work enjoyable and you feel supported no matter what role you might move to. Everyone is very personable and easy to talk to, so don’t be afraid to get to know your team and peers!
The search for an internship can be a very intimidating process. There are always a number of questions to consider: Will this experience be beneficial down the road? Are interns considered for a full-time roles after the conclusion of the internship? If so, what makes the company one that people would want to work for? Here, some of the 2017 Charlotte interns weigh in on finding Vanguard:
NC State University | Computer Science | Winston-Salem, NC | IT– Global Investment Systems
I heard about Vanguard through a career fair held by my department of studies at college last fall where I got the chance to meet some of my future coworkers. Like many students outside the business school, I did not know Vanguard existed, let alone that they are leaders in the financial industry. This stems from the fact that Vanguard spends very little on advertising; rather, they rely on referrals from satisfied investors. That knowledge alone tipped me off that Vanguard would offer a full and enriching internship experience.
UNC-Chapel Hill | Computer Science & Information Science | Charlotte, NC | IT-Retail
My path to Vanguard was unique from other interns. I first heard about the great opportunities here through an email from my school’s career services that talked about an IT Career Explore day at Vanguard (a day to learn about Vanguard and its work with technology). I attended this event in Charlotte, which in turn led me to apply for the internship and receive an offer for a phone interview. After this, I was invited to a day-long interview event at the Charlotte offices where I really realized that interning at Vanguard would be an amazing opportunity – and that realization has definitely turned out to be true!
USC-Columbia | Finance | Cross, SC | Business – Human Resources
My search for an internship was definitely a process helped by the support of Vanguard representatives. My university held a career exposition on campus, where representatives from Vanguard attended. I noticed that everyone I spoke with from Vanguard were very approachable and welcoming, which immediately captured my attention and interest in learning more about the company and the opportunities they offered. After further connecting with a representative, she recommended I look into the C2C Internship program, which turned out to be the best decision yet!
BYU-Idaho | Software Engineering | Sugar Hill, GA | IT- Retail
A friend of mine completed their internship at Vanguard and later joined full-time. After speaking with him, I learned a few things about Vanguard. During the internship, it’s apparent that Vanguard cares about collaboration, fostering a positive work environment, having a real work experience, and providing great networking opportunities. Work-life balance has always been a priority to me, which is difficult in the IT space, but Vanguard allows for both meaningful work and personal life. That means I can enjoy my work and the things I love outside of the office. After experiencing Vanguard for five weeks, I can confidently say that my internship has been a satisfying, enriching experience.
UNC-Chapel Hill | Computer Science & English Literature | Cary, NC | IT- Retail
My first interaction with Vanguard was at a university career fair. Later that fall, I was able to attend the Grace Hopper conference in Houston and I met more Vanguard representatives and interviewed for this internship. Vanguard’s commitment to adopting the best technology for its mission appealed to me, as well as the broad scope of projects they work on. My favorite part of the summer so far has been trying new technologies and roles as a part of my team.
Tim Birbeck, Chief of Staff for Vanguard’s Information Technology and Security division, didn’t plan to be in IT. He wanted to be a plumber. After all, it was the profession of the main character in his favorite video game. And like his hero, he wanted to chase bad guys, travel new worlds, and save the day. That was, until he learned that he could actually make his own video games, which started a lifelong passion for technology that still exists today. Tim shared this story, among others, with students attending Techies Day at Vanguard – an event designed to expose high school students to technology careers.
“IT is seen as being heads down, but I believe we are the most collaborative field in the world.” Tim told the students. He described Vanguard’s culture as being team oriented, and shared that IT crew have diverse career options – including software development, security, or infrastructure. In his current role, Tim gets to do what interests him the most – he loves gadgets, he likes figuring out how things work, and he has opportunities to polish his skills in non-IT areas, including leadership. In fact, he works closely with senior leaders and has exposure to their expertise and guidance.
The Techies Day event is designed for students at a key moment in their young adult lives – they’re researching continuing education options, exploring fields of study, and contemplating future careers. They are also starting to think about the kind of employer they want four years from now. For most students, that means a place where they are not only permitted to move between roles, but are actually encouraged to seek out other positions, take on new challenges, and enhance current skills. During their time at Vanguard, students had the opportunity to try on different roles with sessions focused on Big Data & Analytics, Enterprise 2.0 (a project aimed at integrating web tools into the workplace), and Security and IT. In these interactive discussions, students completed hands on activities where they got to see how it really felt Student with 360 headsetto be a product owner or engineer. They also heard speakers, visited a Tech Expo, and asked lots of questions.
Most importantly, the students learned that if they choose to come to Vanguard, they too will spend their days building new things, solving problems, and conquering new worlds.