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I wasn’t just hired, I was welcomed
As a student, I always wondered what it’d be like to transition into the real-world. More specifically for me, into the corporate world.
To help bridge the gap from education to employment, my university offers 6-month co-ops – an opportunity to work full time and receive college credit alternating with periods of classroom study. Entering my junior year at college, I knew it was time to pick a company where I could learn new skills and how to make that big transition. But, which company should I choose? Was a small company or large corporation a better fit? Which industry was right for me? So many questions were running through my mind. After some research, I found Vanguard had a position I was interested in. I worked hard on my application and earned an interview. I vividly remember driving to my interview and wondering if I would fit in and what working at Vanguard would be like.
Interviewing & interning
From the moment I walked in the door, I was met with a warm reception. I remember my interview like it was yesterday–I told my interviewer that I was interested in personal growth, professional development, and purpose. We had a great conversation about my goals and Vanguard’s mission. To this day, we still keep in touch and discuss what’s going on in our lives – both professionally and personally. My relationship with her was instrumental in navigating through my co-op at Vanguard and one of the main reasons I chose to accept a position at Vanguard after graduation!
During my co-op, I worked in Institutional Marketing and Communications. My manager was excellent. He connected me with so many crew members, many of whom became trusted advisors who I still consult before big decisions. These mentors have helped me strategize ways to turn my weaknesses into strengths, challenged me to look through a long-term lens when making decisions, and ultimately pushed me to apply for one of Vanguard’s Leadership Development Programs.
Why it mattered
My 6 month co-op came to a close, and as I returned to Drexel for my senior year, I kept in contact with many crew members. The following summer, I returned to Vanguard as an intern with Vanguard Charitable to support a busy giving season. In such a close-knit environment, coupled with the holiday spirit, I developed friendships across the organization. Because of those close relationships, I agreed to return part-time to a role in Research & Strategy. I continue to catch-up with my old team whenever our schedules allow.
As I was entering my last semester at Drexel, I shared my excitement at my college graduation on LinkedIn and thanked those that helped me cross the finish line. Little did I know, the reach would be in the thousands. Hundreds of crew members liked and commented, welcoming me into the company. The fact that crew members who I never met before were so enthusiastic and accepting was humbling. It reassured me that I found a company with a sense of community and family.
The little things count
Another uplifting moment happened while I was struggling to find a conference room. It was the end of the day and most of the office had already headed home. I clearly looked lost, reading every sign to find the meeting location. A woman rushing to catch an elevator paused and asked, “Looking for a room?” I nodded, a little embarrassed, and told her the room number. Instead of just pointing me in the right direction, she took the time to personally walk me to the room. This may seem like a small thing, but to someone who is new, it can mean the world when someone shows a little kindness.
A few months later, I came aboard as a full-time employee. When I came back to the Malvern campus, previous co-workers and managers were excited to connect and hear my updates. That reassured me that our relationships were not static–they were active and lively. And since my start date, I’ve connected with so many people across divisions and in various positions.
Coming out of college, there is a sense of angst and wonder around the corporate environment. But my fears disappeared once I came to Vanguard. From my first face-to-face interaction with crew to launching my career here, I have cultivated and deepened so many valuable relationships.
-Cayla R.
If you enjoyed this post, check out more from our #LifeatVanguard Blog. And if you’re ready for a more rewarding, engaging, meaningful career, check out our opportunities at www.vanguardjobs.com.
Why is Vanguard one of the Best Places to Work in IT?
A company like Vanguard doesn’t function or flourish without the expertise and support of our IT crew. But it’s not just about technical skills – supportive mentors and peers, challenging work, autonomy, these are all part of the culture of our tech teams. Technology is growing faster than almost any other industry and Vanguard’s IT crew are the investigators, problem-solvers, leaders, and experts who help keep us on the forefront of the ever-changing technical landscape. And these dedicated crew are the driving force behind why Vanguard was recognized as one of Computerworld’s top ten Best Places to Work in IT. In these blogs, our IT crew share their professional development story, the impact they’ve had on technology, and their internship experience.
A Different Kind of Investment
“During my time here, I’ve seen Vanguard support a different type of investing – investing in their crew.” In this blog, IT Developer Elijah A. writes about how Vanguard has supported his professional development.
Vanguard Crew Innovate New Technology through The Discovery Challenge
Solutions Architect Linda C. was able to coordinate the Discovery Challenge, a way for crew to submit their innovative ideas and ultimately influence technological advancements at Vanguard.
Meeting Vanguard At The Grace Hopper Conference
Learn how Stephanie made her decision to accept an internship offer after spending time with Vanguard at the Grace Hopper Conference.
You might also be interested in…
8 Tips From An IT Recruiter On How To Ace Your Interview
Are you an IT professional with an upcoming interview? Sharon H., a Vanguard IT recruiter, provides 8 tips to ace your interview in this blog.
Everyday Inclusion
When I started out on my own after college, like so many people I furnished my apartment with items passed down from family members—drinking glasses from my grandmother, dishes from my aunt, lamps from my parents, and a well-used sofa from my older brother. It was a great new adventure as I had my own place and I was now a “wise, all knowing adult.” One day some friends visited and laughed at the lamps. I knew the lamps were older, but they were still cool-looking and in good shape. But my friends were actually joking about the plastic wrap that was on the lamp shades. You know what I am talking about—that protective plastic covering that is on lamps in the store when purchased (and that remained on those lamps all those years). I was perplexed and thought, “EVERYONE has the original plastic wrap on their lamps. At least everyone from where I grew up left the plastic on. What’s wrong with these friends for thinking this was odd?” It was eye opening for me that, in fact, not everyone leaves the plastic wrap on lamp shades. Who knew?!?
I look back on this story with humor and great pride. Those covered lamp shades linked to the history of the people where I grew up in central New York State. The area had been settled by European immigrants who came to the United States to establish a better life for themselves and for their children. They worked hard to make it in the U.S. and experienced the Great Depression. Their past financial struggles gave them an appreciation for preserving and protecting their assets. Those lamp shades were a reflection of the culture and the values of my upbringing.
We all have our unique ways of doing things based on who we are and our previous experiences. Sometimes we may feel that our approach is similar to everyone else, and other times we may feel like the outsider, not fully understanding the norms of the group we are in. The opportunity for this variety of feelings is even more likely at work where we have the incredible opportunity to be around colleagues who come from various backgrounds and experiences. It’s the intertwining and interaction of all of us and all of our backgrounds that help create a diverse and inclusive environment.
For me a key element of inclusion is simply having a conversation and getting to know more about others, and being open to understanding and appreciating different approaches. I ask questions and try to get to know others and their story. I may not always fully understand or even agree, but I always walk away with a better appreciation. And, most often, I find I have more in common with other people than I could have imagined. In times I have felt like the outsider, I have always appreciated when someone took the time to welcome me, get know more about me, or seek my opinion. It was through these actions of others that I felt a greater sense of belonging and comradery.
So, the next time you run into someone with “plastic wrap on their lamp shade,” be curious. Strike up a conversation, and seek to know more about them. If you are like me, you will be amazed by what you learn.
-Ken O. (The Vanguard Group, Diversity and Inclusion, PA)
When working in finance isn’t only for finance majors
My road to Vanguard began right after college graduation, when I was having an internal battle on what I wanted to do now that I was in the “real world.” I had told myself for some time that the only way I could help people live a better life was by becoming a professional in the medical field. But a friend proved that notion wrong when they introduced me to Vanguard. To say I was hesitant to join the finance industry is an understatement. Much of my college education was focused on classes like organic chemistry and biomechanics. But my friend assured me that my passion to help people live a better life directly aligned with Vanguard’s mission. With his support along with my family, I took a giant leap of faith, and I couldn’t be happier that I did.
Whenever people asked me what I wanted to be when I grew up, my response was always, “I want to help people live a better life.” I had grown up as a competitive dancer, and was very accident prone, which meant I spent a lot of time in physical therapy. I would watch the therapists make such strides in people’s ability to move and began to think that is what I want to be–and ultimately led to obtaining my degree in kinesiology. So how in the world did I end up in finance?
After my first week, I began to feel a sense of calmness and knew that a life-long career with Vanguard was in my future—and then came the licensing program. I had done a bit of studying prior to starting but I had no idea how big of a milestone obtaining my Series 7 and 63 securities licenses was. The nerves quickly came back as I began rereading the 600+ page book, where many of the terms seemed like another language. While there were many moments where I questioned if I could do it, I was always met with support from my leader, coaches, trainers, and peers. I couldn’t believe that I had only been a part of Vanguard for a few weeks, and so many people were invested in my success.
Fast forward 5 years later, I am now responsible for onboarding new hires into the Retail division of Vanguard, which you could say has brought my experience full circle. As an onboarding leader I get the opportunity to be the face of Vanguard for so many new crew–helping them acclimate to our culture and supporting them through licensing and training. I am their first point of contact, starting from the day they accept their offer and also act as a resource as they prepare for their first day at Vanguard. One of my favorite aspects of my job is getting to meet my crew at the end of their first day on campus. The buildup of excitement over the months finally becomes reality and I am able to spend some time answering questions and sharing insight that can help calm their nerves— something I can certainly relate to. I then get to spend the next few months guiding them through the licensing program where I meet with my crew daily to check in on their progress, recommend study strategies, and celebrate their successes. I always tell my crew that we will be going on a journey together, and while everyone is different, they can rest easy knowing that I will do everything in my power to support them through it. I appreciate that I can use my own experiences to relate to what my crew are going through and can be their cheerleader during the ups and a shoulder to lean on for any downs.
One of the most memorable experiences I have as an onboarding leader is when my first class had their final celebration to launch into their role. This means that their time with me in licensing and training is over and they get to officially begin supporting our clients. I had spent weeks preparing what I wanted to express to them and when I got up in front of the class (tears and all) all I could do was thank them for the journey they had taken me on It’s always a bittersweet day for me as I get to witness crew moving on to their next chapter within their careers, but I am always so thankful to be a part of it.
To say I love my job is an understatement… I get to be by my crew’s side as they face these exciting challenges, learn and grow in the industry, and eventually embark on a new path as they launch into their job.
-Annsley R.
More careers blogs you may have missed
Preparing For a Vanguard Interview – Be a STAR
Do you have an interview coming up soon? Read this blog to prepare for the STAR format questions and nail your interview!
Three Experiences That Paved My Path to Vanguard
In this blog, Team Leader Rachel shares three experiences along her path to Vanguard and why she loves being a leader.
Why I Got Rid Of My Five Year Plan
Vanguard crew member Lauren reflects on why she tossed out her five year plan and instead focused on building a career within a company and industry she grew to love.
Exploring Careers in Client Services – Retail Services
Crew member David shares his perspective on career choices, teamwork, and how he contributes to Vanguard’s mission in Retail Services.
Inclusion – It’s More Than a Policy
Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.
12 Vanguard interview tips for experienced professionals
We sat down with five Vanguard recruiters to hear how they coach candidates through the interview process. In this blog, we share 12 ways that experienced professionals can prepare for a Vanguard interview – whether in person or over the phone.
Click to learn more about each recruiter and view their LinkedIn profile
1. What questions can applicants expect to get?
One of the most common questions you’ll hear is “tell me about yourself.” This one is tough to answer because it’s so open ended. We recommend keeping your answer to 3-5 minutes, share a couple of your strengths, what you’re working on, and what you’re learning. Practice it until you’ve got it down. It’s important to be able to demonstrate what has prompted your interest in this role. Why did you choose to apply at Vanguard? What attracted you to this position?
Teamwork is also huge at Vanguard, so expect questions around a time you worked well with a team, how you collaborate effectively, and how you motivate others and drive collaboration. Remember the key is what you did, not what the team did. If you answer every question with, “we did…” it’s tough to identify your individual impact.
2. What are the best ways for someone to prepare for those questions?
We have lots of websites and resources that will help you learn more about our company. You can check out about.vanguard.com or look at our pages on The Muse or LinkedIn. A really easy way is to watch our YouTube videos.
For teamwork-based questions, think about your specific strengths in group settings – do you offer insightful knowledge? Do you ask probing questions or challenge the team’s thinking? If you haven’t had team-based projects in the past, consider all the ways you interact with co-workers. Perhaps you encouraged someone’s idea in a team meeting. Maybe you created a tip sheet for peers when your office technology changed.
I always tell candidates to have a few situational examples ready. The most common being “Talk about a time when you had a problem/situation, what you did you do to identify and solve that problem/situation, and what was the outcome?” I think every hiring manager asks this question in some way, shape, or form. Make sure to carefully read through the job description and relate your answers to the responsibilities of the role you’re interviewing for.
Overall, consider–what are the positive results of your contributions?
3. We all know interviewing is tough, what are some insider tips you can share?
Sometimes when recruiters are quiet, the candidate may think they’re not doing well. Don’t mistake silence as disinterest and remember that your recruiter is taking notes and digesting what you’re saying.
If we ask you to give us an example of something to demonstrate your skills, know that your answers don’t have to be about a time you saved the day. It can be as simple as clearing up a miscommunication, coaching a colleague, or making a tough decision.
It’s also helpful to know that the recruiting process is much more than just the interview—it takes time behind the scenes. We may have to interview a large number of people, then we’re having conversations with hiring managers, and perhaps doing a second round of interviews. Timelines aren’t the same for every position either – some take just a few weeks, while others may take a few months. So don’t worry too much if you don’t hear anything right away.
4. What are some common slip-ups that prevent candidates from moving on?
When you answer a question, don’t add clarifiers like, “I don’t think this is a great answer,” or “This probably isn’t what you’re looking for.” Confidence is important, so don’t play down your experience.
A real deal breaker is unprofessional behavior – cursing, being impolite to the receptionist, or complaining about our security measures. And remember that an interview is a professional interaction, so be careful of using heavy slang or sloppy body language.
Showcase your talent in humble language. Although it’s probably just nerves, sometimes candidates will interrupt a lot or talk over the recruiter. That can give the impression that you don’t communicate well or aren’t courteous.
5. Is it OK for candidates to apply to multiple roles?
If the roles make sense for your skills and background, absolutely. We understand people may feel they are qualified for multiple positions, and really want to work here. Just make sure to keep organized and aware of each job you applied to by making a list of the titles and a few notes about the roles. This will help you prepare to speak about any role when a recruiter calls you.
You can also log into your talent account if you need details of the jobs. We do find it a bit concerning when we call someone for a phone screen and they can’t remember which positions they’ve applied to. During the phone screen, disclose if you’re already speaking with a leader or recruiter at Vanguard.
6. Is it frowned upon for candidates to apply to both leadership and individual contributor roles?
Not necessarily, but the things that make you stand out for each of those roles will differ. In the leadership space, we’re looking for people who are passionate about coaching and developing others, supporting their team, and helping direct reports move up. Leadership at Vanguard is about serving others. Individual contributors are still collaborative team players, but they also prove that they can make an impact independently.
7. Why do you ask about salary?
It’s really just to ensure we’re on the same page and able to match your expectations. Don’t feel you have to share your salary history, just give us a range that would work for you.
8. What advice would you give to someone who thought they did well, but then received a decline letter?
It’s one of the toughest parts of our job to have to decline someone who is really smart and talented. Certainly it can mean that you don’t have the experience or skills we’re looking for, but there are occasions when we have to decline someone awesome for another reason. In those cases, there was someone just slightly more qualified.
Do some self-reflection: do you still feel Vanguard is the place for you? If you think you met the qualifications, we would encourage you to apply again for another similar role. But still take the time to practice the interview and consider how you can make an even better impression.
9. We hear a lot about cultural fit. What does that look like at Vanguard?
First and foremost, you should believe in doing what’s right for our clients. That’s our mission and it runs deep in our culture.
At Vanguard, you’ll fit right in if you are resilient and encouraging, you can demonstrate that you’re a team player and collaborate well, and you are open to feedback and like to learn. We also want people who have grit and can dig in when things get ambiguous. It’s key that you believe in–and contribute to–an inclusive environment.
10. What if the candidate realizes at some point during the process that they’re no longer interested in the role?
There’s nothing wrong with acknowledging that the role’s not a fit during the phone screen. Just the other day I had someone share that after our conversation, the role sounded more senior and he didn’t feel prepared for that level. That’s OK to say – we appreciate the candor.
11. In most cases, there will be a phone screen and in-person interview. How should candidates prepare for each?
Remember that a phone interview is a conversation, so be aware of the volume of what you share to allow the interviewer to ask follow-up questions. Be open for coaching and constructive feedback. The phone screen is just the first level, so bring your “A” game during the entire process.
Before you get to the on-campus interview, ask the recruiter what to expect during the next round, specifically the kinds of questions you should be ready to answer. Come prepared to discuss examples of your work experience and be ready to answer behavior based, or STAR formatted, questions. Review your interviewers’ profiles on LinkedIn to learn more about their background and understand more about the role prior to coming on-campus. And it may seem obvious, but arrive on time or call if you’re going to be late, dress professionally, silence your phone, and bring a pen and paper.
Feel comfortable working with the recruiter on what you’ll need to prepare for the in-person interview. I think it’s one of the most important aspects of our job as recruiters.
12. Any final advice?
Write down questions that you would like to ask the interviewer. Keep in mind that the interview starts the moment you enter the building and doesn’t end until you leave. Recruiters want to set up candidates for a successful interview so embrace the relationship and ask questions!
Most of all, take a deep breath and try to relax. Be confident and be yourself. We want you to do well!
More careers blogs you may have missed
My Story: Vanguard’s Chief Investment Officer Greg Davis
Greg looks back at his upbringing, his early job history, and why he ultimately came to–and stayed at–Vanguard.
Remembering Vanguard’s heritage through our History Center
In this blog, we take some time to reflect on Vanguard’s past four decades with a virtual tour of our History Center and a sneak peek into our mission and business.
Solving Problems and Innovating through Data Science
Driven by Vanguard’s mission, crew member Amir shares his career journey through technology and data science in this careers blog.
Inclusion – It’s More Than a Policy
Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.
Why I Love Being a Working Mom
In this blog, Schuyler discusses working at Vanguard and what happened when her baby came earlier than expected.
Vanguard Crew Share Memories of Founder, Jack Bogle
If you have ever wandered the halls of Vanguard, it is likely you have a Jack Bogle story. Vanguard crew members have proudly shared personal experiences involving the company Founder, celebrating the remarkable man who helped shape the investment landscape that exists today. Through their reflections, it is evident that Vanguard crew will continue to honor his legacy for years to come.
“Jack Bogle was the kindest, most thoughtful person I ever met. As a veteran, I recall days back in the 90’s, Jack would show up unannounced in our area and just give a speech. You could be having the worse day ever and after hearing Jack speak, you felt like you could conquer the world. Mr. Bogle’s empathy and true positive spirit, along with his wit, made crew feel like they were a part of his own family. RIP Mr. Bogle and thank you for all that you did for me and the crew.”
– Carol S.
“I’m lucky to have had a few great memories with Mr. Bogle, especially in the last few years in my role on the Retail social media team. He was always so humble and open when we worked with him. Reading through social media posts this week from fans around the world has been so heartwarming. I’m torn between my top two memories: discussing a musical in the Morgan Galley while waiting for a sandwich, or asking him to pose with this sign while discussing hashtags and how much people love him on the Internet.”
– Tamara S.
“After I’d been here a few years, I decided I wanted to meet Mr. Bogle, so I e-mailed him directly to ask. He e-mailed me back pretty quickly and said, “Sure, let’s do it.” He met with me one-on-one for about a half an hour, and then he and a couple of my fellow crew members all went to lunch together in the Galley. He was a rock star in the financial world with a rock star schedule, but still made himself accessible to anyone who asked. Godspeed, good sir. You changed my life, and the world.”
– Chuck R.
“Jack Bogle was a true inspiration to all in the investing world, but especially to those that knew him and worked for this company. I will fondly remember seeing him in the galley, receiving his books, and having him sign each and every one. I’ll cherish a photo I was able to take of the two of us in his office for a book signing a few years ago. RIP Mr. Bogle. May the legacy you leave behind continue to make you proud.”
– Lari H.
“I met Mr. Bogle in my first few months at Vanguard. Like many others, it was a quick conversation in the Galley back in 1998. I would have been thrilled with a quick nod, but he took the time to speak with me, asked what I did, and he shared a quick story about his Princeton thesis and the importance of what we do. I left with the feeling that I had the most important job in the world and it helped cement early on that Vanguard was the place for me. I had a number of other interactions with him over the years and while I expected him to slow down, he would constantly surprise me with his energetic voice, sharp mind and engaging stories. But it was his idealism that had the most impact on me. A man that could have lived in an exclusive social strata and with significant wealth was very comfortable engaging with anyone and focused his professional life on making financial security attainable for the masses. Even one person can make a difference – Very inspirational! Thank you for so many life lessons and rest easy, sir – we’ll take it from here.”
– Michael G.
Thank you, Mr. Bogle.
Serving in both my day job and night job
I come from a service-oriented family. From teachers and nurses to law enforcement and the military, my parents, grandparents, siblings, and even in-laws have all fields covered. So you can imagine how much of an oddball I was when I decided to pursue a career in finance after really enjoying my business classes in college. I had a personal dilemma of feeling like I needed to choose a career path that either put me or put others first. I graduated college in the midst of the global financial crisis, during which the reputation for most firms in the industry was at an all-time low. I pictured my future self sitting at a family dinner and talking about my day working with investments, and then hearing about family members saving lives or risking theirs for complete strangers. Talk about humbling.
Doing well while doing good
In researching companies with whom I wanted to work, Vanguard rose to the top after I spoke with a few crew members through mutual college friends. The biggest thing that struck me was the way they spoke about helping investors, genuinely putting others first, and the client and community-centered culture. I had a flashback to interviewing for another financial services firm where I was asked how many wealthy people I knew so that I could begin selling them products (Answer: Not many, and no thank you). At Vanguard, there seemed to be an opportunity to mix both ‘doing well’ in building a great career and ‘doing good’ for others through service.
My ‘day job’: Serving our clients
Fast forward eight years and Vanguard has given me the opportunity to help serve in both my ‘day’ and ‘night’ jobs. In my ‘day job’, I lead a team of investment analysts in our Personal Advisor Services group, where my team is responsible for building out the methodology used to construct and manage our clients’ portfolios. Each day, we work to solve complex issues that will ultimately impact our clients’ ability to reach their financial goals. Knowing what is riding on our success is a terrific motivating factor and our entire team is focused on the collective goal of doing the right thing for our clients.
I also get to see Vanguard’s financial advisors helping clients that need it most: those that don’t have the time, willingness, or ability to manage their money. I get to hear real stories about our crew making a difference in people’s lives by helping them achieve a goal or giving them peace of mind in volatile markets.
My ‘night job’: Serving the community
In my ‘night job’, I am a member of the leadership team for My Classroom Economy, a completely free financial literacy program that enables educators to teach children financial responsibility. The program was developed by an incredible group of volunteers, many of whom were educators prior to working at Vanguard, and has reached over 800,000 students. I lead a team focused on building partnerships at the state and federal level, and pushing for district, county, and state-wide adoption of financial responsibility programs. Our ultimate goal is to ensure children receive the basic financial responsibility education they need, as having this skill has been proven to play such an important role in their lives.
Earlier this year, two peers and I went to Washington D.C. to meet with staff members in the Treasury Department, House, and Senate, in an effort to promote the importance of teaching financial literacy at an early age. We were frequently asked how much the program costs and, after saying it is 100% free, are asked “What’s in it for Vanguard, then?” The truth is that the program is powered completely by Vanguard volunteers, each and every one of us are driven to serve and make a positive difference in the community for no other reason than that it is the right thing to do.
If you’re currently seeking a job or choosing a career path, my advice would be don’t compromise on what is most important to you (your ‘non-negotiables’) and find a company you would be proud to represent. Doing this requires that you take the time to reflect on what you won’t compromise and do your due diligence to learn about the culture at prospective employers. My non-negotiables were working for an organization with a service mindset and for which there would be no conflict of interest between our success and our client’s success. I’m incredibly proud to represent Vanguard in both my ‘day’ and ‘night’ jobs, and I now have great stories to tell at the dinner table!
-Nick L.
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fdoerr2018-07-13 06:00:202018-07-26 17:30:04The brain of an engineer, the heart of an advisor
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fdoerr2018-07-05 06:00:402018-07-26 17:30:05One company, multiple careers
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fdoerr2018-06-27 06:00:492018-07-26 17:30:06My family motto brought me to Vanguard
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fdoerr2018-06-04 14:47:012018-07-26 17:30:32It’s the end of the day as I know it – and I feel fine
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fdoerr2018-03-05 17:06:442018-07-26 17:30:54Exploring careers in Client Services – Personal Advisor Services
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fdoerr2018-01-18 13:44:032018-07-26 17:31:13I moved 2,000 miles to be a Vanguard Advisor
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fdoerr2017-11-22 15:04:362018-07-26 17:31:39How Vanguard helped me pass the CFP® certification exam
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fdoerr2017-11-03 06:30:542018-07-26 17:31:41An overview of the Financial Advisor Development ProgramI wasn’t just hired, I was welcomed
As a student, I always wondered what it’d be like to transition into the real-world. More specifically for me, into the corporate world.
To help bridge the gap from education to employment, my university offers 6-month co-ops – an opportunity to work full time and receive college credit alternating with periods of classroom study. Entering my junior year at college, I knew it was time to pick a company where I could learn new skills and how to make that big transition. But, which company should I choose? Was a small company or large corporation a better fit? Which industry was right for me? So many questions were running through my mind. After some research, I found Vanguard had a position I was interested in. I worked hard on my application and earned an interview. I vividly remember driving to my interview and wondering if I would fit in and what working at Vanguard would be like.
Interviewing & interning
From the moment I walked in the door, I was met with a warm reception. I remember my interview like it was yesterday–I told my interviewer that I was interested in personal growth, professional development, and purpose. We had a great conversation about my goals and Vanguard’s mission. To this day, we still keep in touch and discuss what’s going on in our lives – both professionally and personally. My relationship with her was instrumental in navigating through my co-op at Vanguard and one of the main reasons I chose to accept a position at Vanguard after graduation!
During my co-op, I worked in Institutional Marketing and Communications. My manager was excellent. He connected me with so many crew members, many of whom became trusted advisors who I still consult before big decisions. These mentors have helped me strategize ways to turn my weaknesses into strengths, challenged me to look through a long-term lens when making decisions, and ultimately pushed me to apply for one of Vanguard’s Leadership Development Programs.
Why it mattered
My 6 month co-op came to a close, and as I returned to Drexel for my senior year, I kept in contact with many crew members. The following summer, I returned to Vanguard as an intern with Vanguard Charitable to support a busy giving season. In such a close-knit environment, coupled with the holiday spirit, I developed friendships across the organization. Because of those close relationships, I agreed to return part-time to a role in Research & Strategy. I continue to catch-up with my old team whenever our schedules allow.
As I was entering my last semester at Drexel, I shared my excitement at my college graduation on LinkedIn and thanked those that helped me cross the finish line. Little did I know, the reach would be in the thousands. Hundreds of crew members liked and commented, welcoming me into the company. The fact that crew members who I never met before were so enthusiastic and accepting was humbling. It reassured me that I found a company with a sense of community and family.
The little things count
Another uplifting moment happened while I was struggling to find a conference room. It was the end of the day and most of the office had already headed home. I clearly looked lost, reading every sign to find the meeting location. A woman rushing to catch an elevator paused and asked, “Looking for a room?” I nodded, a little embarrassed, and told her the room number. Instead of just pointing me in the right direction, she took the time to personally walk me to the room. This may seem like a small thing, but to someone who is new, it can mean the world when someone shows a little kindness.
A few months later, I came aboard as a full-time employee. When I came back to the Malvern campus, previous co-workers and managers were excited to connect and hear my updates. That reassured me that our relationships were not static–they were active and lively. And since my start date, I’ve connected with so many people across divisions and in various positions.
Coming out of college, there is a sense of angst and wonder around the corporate environment. But my fears disappeared once I came to Vanguard. From my first face-to-face interaction with crew to launching my career here, I have cultivated and deepened so many valuable relationships.
-Cayla R.
If you enjoyed this post, check out more from our #LifeatVanguard Blog. And if you’re ready for a more rewarding, engaging, meaningful career, check out our opportunities at www.vanguardjobs.com.
Why is Vanguard one of the Best Places to Work in IT?
A company like Vanguard doesn’t function or flourish without the expertise and support of our IT crew. But it’s not just about technical skills – supportive mentors and peers, challenging work, autonomy, these are all part of the culture of our tech teams. Technology is growing faster than almost any other industry and Vanguard’s IT crew are the investigators, problem-solvers, leaders, and experts who help keep us on the forefront of the ever-changing technical landscape. And these dedicated crew are the driving force behind why Vanguard was recognized as one of Computerworld’s top ten Best Places to Work in IT. In these blogs, our IT crew share their professional development story, the impact they’ve had on technology, and their internship experience.
A Different Kind of Investment
“During my time here, I’ve seen Vanguard support a different type of investing – investing in their crew.” In this blog, IT Developer Elijah A. writes about how Vanguard has supported his professional development.
Vanguard Crew Innovate New Technology through The Discovery Challenge
Solutions Architect Linda C. was able to coordinate the Discovery Challenge, a way for crew to submit their innovative ideas and ultimately influence technological advancements at Vanguard.
Meeting Vanguard At The Grace Hopper Conference
Learn how Stephanie made her decision to accept an internship offer after spending time with Vanguard at the Grace Hopper Conference.
You might also be interested in…
8 Tips From An IT Recruiter On How To Ace Your Interview
Are you an IT professional with an upcoming interview? Sharon H., a Vanguard IT recruiter, provides 8 tips to ace your interview in this blog.
Everyday Inclusion
When I started out on my own after college, like so many people I furnished my apartment with items passed down from family members—drinking glasses from my grandmother, dishes from my aunt, lamps from my parents, and a well-used sofa from my older brother. It was a great new adventure as I had my own place and I was now a “wise, all knowing adult.” One day some friends visited and laughed at the lamps. I knew the lamps were older, but they were still cool-looking and in good shape. But my friends were actually joking about the plastic wrap that was on the lamp shades. You know what I am talking about—that protective plastic covering that is on lamps in the store when purchased (and that remained on those lamps all those years). I was perplexed and thought, “EVERYONE has the original plastic wrap on their lamps. At least everyone from where I grew up left the plastic on. What’s wrong with these friends for thinking this was odd?” It was eye opening for me that, in fact, not everyone leaves the plastic wrap on lamp shades. Who knew?!?
I look back on this story with humor and great pride. Those covered lamp shades linked to the history of the people where I grew up in central New York State. The area had been settled by European immigrants who came to the United States to establish a better life for themselves and for their children. They worked hard to make it in the U.S. and experienced the Great Depression. Their past financial struggles gave them an appreciation for preserving and protecting their assets. Those lamp shades were a reflection of the culture and the values of my upbringing.
We all have our unique ways of doing things based on who we are and our previous experiences. Sometimes we may feel that our approach is similar to everyone else, and other times we may feel like the outsider, not fully understanding the norms of the group we are in. The opportunity for this variety of feelings is even more likely at work where we have the incredible opportunity to be around colleagues who come from various backgrounds and experiences. It’s the intertwining and interaction of all of us and all of our backgrounds that help create a diverse and inclusive environment.
For me a key element of inclusion is simply having a conversation and getting to know more about others, and being open to understanding and appreciating different approaches. I ask questions and try to get to know others and their story. I may not always fully understand or even agree, but I always walk away with a better appreciation. And, most often, I find I have more in common with other people than I could have imagined. In times I have felt like the outsider, I have always appreciated when someone took the time to welcome me, get know more about me, or seek my opinion. It was through these actions of others that I felt a greater sense of belonging and comradery.
So, the next time you run into someone with “plastic wrap on their lamp shade,” be curious. Strike up a conversation, and seek to know more about them. If you are like me, you will be amazed by what you learn.
-Ken O. (The Vanguard Group, Diversity and Inclusion, PA)
When working in finance isn’t only for finance majors
My road to Vanguard began right after college graduation, when I was having an internal battle on what I wanted to do now that I was in the “real world.” I had told myself for some time that the only way I could help people live a better life was by becoming a professional in the medical field. But a friend proved that notion wrong when they introduced me to Vanguard. To say I was hesitant to join the finance industry is an understatement. Much of my college education was focused on classes like organic chemistry and biomechanics. But my friend assured me that my passion to help people live a better life directly aligned with Vanguard’s mission. With his support along with my family, I took a giant leap of faith, and I couldn’t be happier that I did.Whenever people asked me what I wanted to be when I grew up, my response was always, “I want to help people live a better life.” I had grown up as a competitive dancer, and was very accident prone, which meant I spent a lot of time in physical therapy. I would watch the therapists make such strides in people’s ability to move and began to think that is what I want to be–and ultimately led to obtaining my degree in kinesiology. So how in the world did I end up in finance?
After my first week, I began to feel a sense of calmness and knew that a life-long career with Vanguard was in my future—and then came the licensing program. I had done a bit of studying prior to starting but I had no idea how big of a milestone obtaining my Series 7 and 63 securities licenses was. The nerves quickly came back as I began rereading the 600+ page book, where many of the terms seemed like another language. While there were many moments where I questioned if I could do it, I was always met with support from my leader, coaches, trainers, and peers. I couldn’t believe that I had only been a part of Vanguard for a few weeks, and so many people were invested in my success.
Fast forward 5 years later, I am now responsible for onboarding new hires into the Retail division of Vanguard, which you could say has brought my experience full circle. As an onboarding leader I get the opportunity to be the face of Vanguard for so many new crew–helping them acclimate to our culture and supporting them through licensing and training. I am their first point of contact, starting from the day they accept their offer and also act as a resource as they prepare for their first day at Vanguard. One of my favorite aspects of my job is getting to meet my crew at the end of their first day on campus. The buildup of excitement over the months finally becomes reality and I am able to spend some time answering questions and sharing insight that can help calm their nerves— something I can certainly relate to. I then get to spend the next few months guiding them through the licensing program where I meet with my crew daily to check in on their progress, recommend study strategies, and celebrate their successes. I always tell my crew that we will be going on a journey together, and while everyone is different, they can rest easy knowing that I will do everything in my power to support them through it. I appreciate that I can use my own experiences to relate to what my crew are going through and can be their cheerleader during the ups and a shoulder to lean on for any downs.
One of the most memorable experiences I have as an onboarding leader is when my first class had their final celebration to launch into their role. This means that their time with me in licensing and training is over and they get to officially begin supporting our clients. I had spent weeks preparing what I wanted to express to them and when I got up in front of the class (tears and all) all I could do was thank them for the journey they had taken me on It’s always a bittersweet day for me as I get to witness crew moving on to their next chapter within their careers, but I am always so thankful to be a part of it.
To say I love my job is an understatement… I get to be by my crew’s side as they face these exciting challenges, learn and grow in the industry, and eventually embark on a new path as they launch into their job.
-Annsley R.
More careers blogs you may have missed
Preparing For a Vanguard Interview – Be a STAR
Do you have an interview coming up soon? Read this blog to prepare for the STAR format questions and nail your interview!
Three Experiences That Paved My Path to Vanguard
In this blog, Team Leader Rachel shares three experiences along her path to Vanguard and why she loves being a leader.
Why I Got Rid Of My Five Year Plan
Vanguard crew member Lauren reflects on why she tossed out her five year plan and instead focused on building a career within a company and industry she grew to love.
Exploring Careers in Client Services – Retail Services
Crew member David shares his perspective on career choices, teamwork, and how he contributes to Vanguard’s mission in Retail Services.
Inclusion – It’s More Than a Policy
Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.
12 Vanguard interview tips for experienced professionals
We sat down with five Vanguard recruiters to hear how they coach candidates through the interview process. In this blog, we share 12 ways that experienced professionals can prepare for a Vanguard interview – whether in person or over the phone.
Click to learn more about each recruiter and view their LinkedIn profile
1. What questions can applicants expect to get?
One of the most common questions you’ll hear is “tell me about yourself.” This one is tough to answer because it’s so open ended. We recommend keeping your answer to 3-5 minutes, share a couple of your strengths, what you’re working on, and what you’re learning. Practice it until you’ve got it down. It’s important to be able to demonstrate what has prompted your interest in this role. Why did you choose to apply at Vanguard? What attracted you to this position?
Teamwork is also huge at Vanguard, so expect questions around a time you worked well with a team, how you collaborate effectively, and how you motivate others and drive collaboration. Remember the key is what you did, not what the team did. If you answer every question with, “we did…” it’s tough to identify your individual impact.
2. What are the best ways for someone to prepare for those questions?
We have lots of websites and resources that will help you learn more about our company. You can check out about.vanguard.com or look at our pages on The Muse or LinkedIn. A really easy way is to watch our YouTube videos.
For teamwork-based questions, think about your specific strengths in group settings – do you offer insightful knowledge? Do you ask probing questions or challenge the team’s thinking? If you haven’t had team-based projects in the past, consider all the ways you interact with co-workers. Perhaps you encouraged someone’s idea in a team meeting. Maybe you created a tip sheet for peers when your office technology changed.
I always tell candidates to have a few situational examples ready. The most common being “Talk about a time when you had a problem/situation, what you did you do to identify and solve that problem/situation, and what was the outcome?” I think every hiring manager asks this question in some way, shape, or form. Make sure to carefully read through the job description and relate your answers to the responsibilities of the role you’re interviewing for.
Overall, consider–what are the positive results of your contributions?
3. We all know interviewing is tough, what are some insider tips you can share?
Sometimes when recruiters are quiet, the candidate may think they’re not doing well. Don’t mistake silence as disinterest and remember that your recruiter is taking notes and digesting what you’re saying.
If we ask you to give us an example of something to demonstrate your skills, know that your answers don’t have to be about a time you saved the day. It can be as simple as clearing up a miscommunication, coaching a colleague, or making a tough decision.
It’s also helpful to know that the recruiting process is much more than just the interview—it takes time behind the scenes. We may have to interview a large number of people, then we’re having conversations with hiring managers, and perhaps doing a second round of interviews. Timelines aren’t the same for every position either – some take just a few weeks, while others may take a few months. So don’t worry too much if you don’t hear anything right away.
4. What are some common slip-ups that prevent candidates from moving on?
When you answer a question, don’t add clarifiers like, “I don’t think this is a great answer,” or “This probably isn’t what you’re looking for.” Confidence is important, so don’t play down your experience.
A real deal breaker is unprofessional behavior – cursing, being impolite to the receptionist, or complaining about our security measures. And remember that an interview is a professional interaction, so be careful of using heavy slang or sloppy body language.
Showcase your talent in humble language. Although it’s probably just nerves, sometimes candidates will interrupt a lot or talk over the recruiter. That can give the impression that you don’t communicate well or aren’t courteous.
5. Is it OK for candidates to apply to multiple roles?
If the roles make sense for your skills and background, absolutely. We understand people may feel they are qualified for multiple positions, and really want to work here. Just make sure to keep organized and aware of each job you applied to by making a list of the titles and a few notes about the roles. This will help you prepare to speak about any role when a recruiter calls you.
You can also log into your talent account if you need details of the jobs. We do find it a bit concerning when we call someone for a phone screen and they can’t remember which positions they’ve applied to. During the phone screen, disclose if you’re already speaking with a leader or recruiter at Vanguard.
6. Is it frowned upon for candidates to apply to both leadership and individual contributor roles?
Not necessarily, but the things that make you stand out for each of those roles will differ. In the leadership space, we’re looking for people who are passionate about coaching and developing others, supporting their team, and helping direct reports move up. Leadership at Vanguard is about serving others. Individual contributors are still collaborative team players, but they also prove that they can make an impact independently.
7. Why do you ask about salary?
It’s really just to ensure we’re on the same page and able to match your expectations. Don’t feel you have to share your salary history, just give us a range that would work for you.
8. What advice would you give to someone who thought they did well, but then received a decline letter?
It’s one of the toughest parts of our job to have to decline someone who is really smart and talented. Certainly it can mean that you don’t have the experience or skills we’re looking for, but there are occasions when we have to decline someone awesome for another reason. In those cases, there was someone just slightly more qualified.
Do some self-reflection: do you still feel Vanguard is the place for you? If you think you met the qualifications, we would encourage you to apply again for another similar role. But still take the time to practice the interview and consider how you can make an even better impression.
9. We hear a lot about cultural fit. What does that look like at Vanguard?
First and foremost, you should believe in doing what’s right for our clients. That’s our mission and it runs deep in our culture.
At Vanguard, you’ll fit right in if you are resilient and encouraging, you can demonstrate that you’re a team player and collaborate well, and you are open to feedback and like to learn. We also want people who have grit and can dig in when things get ambiguous. It’s key that you believe in–and contribute to–an inclusive environment.
10. What if the candidate realizes at some point during the process that they’re no longer interested in the role?
There’s nothing wrong with acknowledging that the role’s not a fit during the phone screen. Just the other day I had someone share that after our conversation, the role sounded more senior and he didn’t feel prepared for that level. That’s OK to say – we appreciate the candor.
11. In most cases, there will be a phone screen and in-person interview. How should candidates prepare for each?
Remember that a phone interview is a conversation, so be aware of the volume of what you share to allow the interviewer to ask follow-up questions. Be open for coaching and constructive feedback. The phone screen is just the first level, so bring your “A” game during the entire process.
Before you get to the on-campus interview, ask the recruiter what to expect during the next round, specifically the kinds of questions you should be ready to answer. Come prepared to discuss examples of your work experience and be ready to answer behavior based, or STAR formatted, questions. Review your interviewers’ profiles on LinkedIn to learn more about their background and understand more about the role prior to coming on-campus. And it may seem obvious, but arrive on time or call if you’re going to be late, dress professionally, silence your phone, and bring a pen and paper.
Feel comfortable working with the recruiter on what you’ll need to prepare for the in-person interview. I think it’s one of the most important aspects of our job as recruiters.
12. Any final advice?
Write down questions that you would like to ask the interviewer. Keep in mind that the interview starts the moment you enter the building and doesn’t end until you leave. Recruiters want to set up candidates for a successful interview so embrace the relationship and ask questions!
Most of all, take a deep breath and try to relax. Be confident and be yourself. We want you to do well!
More careers blogs you may have missed
My Story: Vanguard’s Chief Investment Officer Greg Davis
Greg looks back at his upbringing, his early job history, and why he ultimately came to–and stayed at–Vanguard.
Remembering Vanguard’s heritage through our History Center
In this blog, we take some time to reflect on Vanguard’s past four decades with a virtual tour of our History Center and a sneak peek into our mission and business.
Solving Problems and Innovating through Data Science
Driven by Vanguard’s mission, crew member Amir shares his career journey through technology and data science in this careers blog.
Inclusion – It’s More Than a Policy
Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.
Why I Love Being a Working Mom
In this blog, Schuyler discusses working at Vanguard and what happened when her baby came earlier than expected.
Vanguard Crew Share Memories of Founder, Jack Bogle
If you have ever wandered the halls of Vanguard, it is likely you have a Jack Bogle story. Vanguard crew members have proudly shared personal experiences involving the company Founder, celebrating the remarkable man who helped shape the investment landscape that exists today. Through their reflections, it is evident that Vanguard crew will continue to honor his legacy for years to come.
“Jack Bogle was the kindest, most thoughtful person I ever met. As a veteran, I recall days back in the 90’s, Jack would show up unannounced in our area and just give a speech. You could be having the worse day ever and after hearing Jack speak, you felt like you could conquer the world. Mr. Bogle’s empathy and true positive spirit, along with his wit, made crew feel like they were a part of his own family. RIP Mr. Bogle and thank you for all that you did for me and the crew.”
– Carol S.
“I’m lucky to have had a few great memories with Mr. Bogle, especially in the last few years in my role on the Retail social media team. He was always so humble and open when we worked with him. Reading through social media posts this week from fans around the world has been so heartwarming. I’m torn between my top two memories: discussing a musical in the Morgan Galley while waiting for a sandwich, or asking him to pose with this sign while discussing hashtags and how much people love him on the Internet.”
– Tamara S.
“After I’d been here a few years, I decided I wanted to meet Mr. Bogle, so I e-mailed him directly to ask. He e-mailed me back pretty quickly and said, “Sure, let’s do it.” He met with me one-on-one for about a half an hour, and then he and a couple of my fellow crew members all went to lunch together in the Galley. He was a rock star in the financial world with a rock star schedule, but still made himself accessible to anyone who asked. Godspeed, good sir. You changed my life, and the world.”
– Chuck R.
“Jack Bogle was a true inspiration to all in the investing world, but especially to those that knew him and worked for this company. I will fondly remember seeing him in the galley, receiving his books, and having him sign each and every one. I’ll cherish a photo I was able to take of the two of us in his office for a book signing a few years ago. RIP Mr. Bogle. May the legacy you leave behind continue to make you proud.”
– Lari H.
“I met Mr. Bogle in my first few months at Vanguard. Like many others, it was a quick conversation in the Galley back in 1998. I would have been thrilled with a quick nod, but he took the time to speak with me, asked what I did, and he shared a quick story about his Princeton thesis and the importance of what we do. I left with the feeling that I had the most important job in the world and it helped cement early on that Vanguard was the place for me. I had a number of other interactions with him over the years and while I expected him to slow down, he would constantly surprise me with his energetic voice, sharp mind and engaging stories. But it was his idealism that had the most impact on me. A man that could have lived in an exclusive social strata and with significant wealth was very comfortable engaging with anyone and focused his professional life on making financial security attainable for the masses. Even one person can make a difference – Very inspirational! Thank you for so many life lessons and rest easy, sir – we’ll take it from here.”
– Michael G.
Thank you, Mr. Bogle.
Serving in both my day job and night job
I come from a service-oriented family. From teachers and nurses to law enforcement and the military, my parents, grandparents, siblings, and even in-laws have all fields covered. So you can imagine how much of an oddball I was when I decided to pursue a career in finance after really enjoying my business classes in college. I had a personal dilemma of feeling like I needed to choose a career path that either put me or put others first. I graduated college in the midst of the global financial crisis, during which the reputation for most firms in the industry was at an all-time low. I pictured my future self sitting at a family dinner and talking about my day working with investments, and then hearing about family members saving lives or risking theirs for complete strangers. Talk about humbling.
Doing well while doing good
In researching companies with whom I wanted to work, Vanguard rose to the top after I spoke with a few crew members through mutual college friends. The biggest thing that struck me was the way they spoke about helping investors, genuinely putting others first, and the client and community-centered culture. I had a flashback to interviewing for another financial services firm where I was asked how many wealthy people I knew so that I could begin selling them products (Answer: Not many, and no thank you). At Vanguard, there seemed to be an opportunity to mix both ‘doing well’ in building a great career and ‘doing good’ for others through service.
My ‘day job’: Serving our clients
Fast forward eight years and Vanguard has given me the opportunity to help serve in both my ‘day’ and ‘night’ jobs. In my ‘day job’, I lead a team of investment analysts in our Personal Advisor Services group, where my team is responsible for building out the methodology used to construct and manage our clients’ portfolios. Each day, we work to solve complex issues that will ultimately impact our clients’ ability to reach their financial goals. Knowing what is riding on our success is a terrific motivating factor and our entire team is focused on the collective goal of doing the right thing for our clients.
I also get to see Vanguard’s financial advisors helping clients that need it most: those that don’t have the time, willingness, or ability to manage their money. I get to hear real stories about our crew making a difference in people’s lives by helping them achieve a goal or giving them peace of mind in volatile markets.
My ‘night job’: Serving the community
In my ‘night job’, I am a member of the leadership team for My Classroom Economy, a completely free financial literacy program that enables educators to teach children financial responsibility. The program was developed by an incredible group of volunteers, many of whom were educators prior to working at Vanguard, and has reached over 800,000 students. I lead a team focused on building partnerships at the state and federal level, and pushing for district, county, and state-wide adoption of financial responsibility programs. Our ultimate goal is to ensure children receive the basic financial responsibility education they need, as having this skill has been proven to play such an important role in their lives.
Earlier this year, two peers and I went to Washington D.C. to meet with staff members in the Treasury Department, House, and Senate, in an effort to promote the importance of teaching financial literacy at an early age. We were frequently asked how much the program costs and, after saying it is 100% free, are asked “What’s in it for Vanguard, then?” The truth is that the program is powered completely by Vanguard volunteers, each and every one of us are driven to serve and make a positive difference in the community for no other reason than that it is the right thing to do.
If you’re currently seeking a job or choosing a career path, my advice would be don’t compromise on what is most important to you (your ‘non-negotiables’) and find a company you would be proud to represent. Doing this requires that you take the time to reflect on what you won’t compromise and do your due diligence to learn about the culture at prospective employers. My non-negotiables were working for an organization with a service mindset and for which there would be no conflict of interest between our success and our client’s success. I’m incredibly proud to represent Vanguard in both my ‘day’ and ‘night’ jobs, and I now have great stories to tell at the dinner table!
-Nick L.
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fdoerr2018-10-17 18:19:452018-10-17 18:19:45Why I value Vanguard’s reputation and investment approach as an advisor
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fdoerr2018-10-01 07:00:362018-10-01 14:08:583 tips from my midlife start at Vanguard
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fdoerr2018-09-10 06:00:552018-09-08 00:06:28Studying for the CFP® exam? Don’t run out of gas
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fdoerr2018-09-06 06:00:462018-09-11 12:55:06Meeting Vanguard at the Grace Hopper conference
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fdoerr2018-08-10 15:40:032018-08-10 15:40:03Redefining success at Vanguard
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fdoerr2018-07-18 06:00:182018-07-27 15:59:37From designing buildings to building financial plans
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fdoerr2018-07-13 06:00:202018-07-26 17:30:04The brain of an engineer, the heart of an advisor
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fdoerr2018-07-05 06:00:402018-07-26 17:30:05One company, multiple careers
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fdoerr2018-06-27 06:00:492018-07-26 17:30:06My family motto brought me to Vanguard
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fdoerr2018-06-04 14:47:012018-07-26 17:30:32It’s the end of the day as I know it – and I feel fine
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fdoerr2018-03-05 17:06:442018-07-26 17:30:54Exploring careers in Client Services – Personal Advisor Services
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fdoerr2018-01-18 13:44:032018-07-26 17:31:13I moved 2,000 miles to be a Vanguard Advisor
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fdoerr2017-11-03 06:30:542018-07-26 17:31:41An overview of the Financial Advisor Development Program
5 career advice blog posts to inspire your job search
It’s a new year, and for many that means new opportunities! If you’re ready to begin your job search or are already looking, these five blog posts can help set you up for success.
1. Tips and advice when interviewing for data & analytics jobs
Our very own data & analytics recruiter Brian Uff reveals what he looks for in candidates, tips for recent graduates, and ways you can prepare for your interview.
2. What NOT to ask a recruiter
This careers blog gives some tips on how to bring your ‘A’ game to the interview by reviewing these questions to avoid asking the recruiter—and some great alternatives.
3. 8 tips from an IT recruiter on how to ace your interview
Are you an IT professional with an upcoming interview? Sharon H., a Vanguard IT recruiter, provides eight tips to ace your interview in this blog.
4. Debunking 5 common LinkedIn myths
Do you have a LinkedIn profile? If the answer is no, what’s holding you back? In this blog, we set the record straight and debunk five common myths about LinkedIn.
5. Preparing For A Vanguard interview – Be a STAR
At Vanguard, we almost always include behavioral questions in our interviews. Learn about answering these questions in the STAR format and nail your interview!
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7 New Year’s resolutions from Vanguard leaders for 2019
We asked 7 leaders from all across Vanguard, “What is your career-related New Year’s resolution?” Here’s what they had to say:
1. Christina Selby, Principal in Finance:
Spend time each week reading to increase my understanding of the asset management industry and the markets. There is so much change going on in today’s world and I want to make sure I carve out time to focus on my personal learning this year.
2. Steve Holman, Principal in Institutional Sales:
In the new year, I’m going to make a concerted effort to spend more time with front-line crew in their interactions with advisors and clients. I am still relatively new to my role as Head of Vanguard Retirement Plan Access (VRPA), so investing the time with our clients will not only force me to deepen my knowledge of our products and services, but it will also allow me to gain valuable first-hand insight about how we can serve clients better.
3. Jodi Miller, Principal in Retail:
Increase my investment acumen. Specifically, being new to Vanguard, I want to learn more about our investment and advice methodology as a firm and how we build funds for our clients.
4. Joe Davis, Chief Economist and Principal in Investment Management:
Read even more daily than I do (from 2 hours/day to 3 hours/day). Finish my Python course I am taking online. Complete 20 read books in 2019.
5. Kevin Jestice, Principal in Information Technology & Security:
My career New Year’s resolution is to schedule more unscheduled time. Sounds funny, but my most productive and creative times come from talking to members of our team, drawing on white boards, and spontaneous interactions. I intend to free up more time in my days for those types of interactions by scheduling free time.
6. Lisha Davis, Head of the Innovation Studio:
Go completely paperless and create more teambuilding time.
7. Manuel Calero, Principal in Retail:
I love to read books that can help me be a better leader. Some of my favorites are Thinking: Fast and Slow, Factfulness, and The Captain Class. I often recommend books I think offer relevant and practical ideas for improvement, but I think I can do more than just recommend the book. For the new year, I am committing to hosting one lunch per month where I facilitate a hands-on activity that introduces a concept I read about in a way that makes it easy to apply to our day-to-day responsibilities.
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Our Most Popular Careers Blog Posts From 2018
We pulled together the top five career stories from 2018. Read about our leaders, working parents, veterans, and more!
Preparing For a Vanguard Interview – Be a STAR
Do you have an interview coming up soon? Read this blog to prepare for the STAR format questions and nail your interview!
4 Hacks for Your Best Social Brand Ever
In this step by step series on creating your brand, you’ll learn how to get started, glean tips from branding experts, and discover what really hooks an audience.
Vanguard crew innovate new technology through the Discovery Challenge
One fall day in 2017, it was time for my 1-on-1 discussion with my manager, Christine. I work as a solutions architect and my team researches emerging technologies and ways to experiment with these technologies. So it made sense when, during our 1-on-1, Christine asked me “How do we get more innovative?” I thought about it for a few seconds and said “we ask the crew.” My manager’s eyes lit up, and she said “let’s do it!” What sounded like a simple answer spun into a new web of ideas on how we could get the crew equally excited about this new opportunity. After shopping around our idea and gaining support from leaders to move forward, Discovery Challenge was born. Discovery Challenge was basically an ideation event for crew to submit ideas that would solve a business problem using a new or existing technology. Amber, a participant in this event, described it as “Vanguard’s version of the TV show, Shark Tank. It was an opportunity to take an innovative idea and plead its case for viability.” Over a 3 week period, 196 people participated and submitted a total of 121 creative ideas! The 4th week consisted of crew getting 5 votes to use on the ideas they liked. An astounding 5,255 votes were cast! After 2 rounds of narrowing down ideas, 5 ideas were selected to present in front of a panel of senior business and IT leaders at what we called Discovery Challenge Day.
Planning an event like this is definitely not easy and I now have a new appreciation for event planning. Of course, I could not do it all myself. My planning team was just as much involved in the intricate details as I was. And keep in mind, we were doing this as an extracurricular activity. We still had our day jobs, but we were meeting at least twice a week to coordinate all aspects of Discovery Challenge. My partner in planning, Charlotte, summed it up as, “Discovery Challenge was about discovering new ideas, but I also discovered my own potential while planning the event. I was able to develop skills that I don’t normally use in my day-to-day job. I feel grateful to have the opportunity and the support of my manager and team to learn new things and be creative in a new way at work.” Planning also involved marketing to get people thinking and excited about submitting ideas. We held promotional events to entice participation. We created a positive energy for Discovery Challenge, as well as generated an opportunity to have fun at work. Our efforts even led to getting idea submissions from departments we didn’t market to. It was amazing to actually see this event getting around to so many people!
Discovery Challenge Day was full of energy! What was even more special about this event was we were able to successfully do it cross-site with crew from Pennsylvania, North Carolina, and Arizona. The teams and individuals presenting their ideas did a fantastic job impressing the judges and the audience. Claire, a planner and emcee for the presentations, said it best: “My favorite part of the Discovery Challenge was seeing the innovation and creativity of my fellow crew. I was blown away by their intelligence and how connected they are with cutting edge technology and how we can use it to better serve our clients and crew.” It was awesome to see crew showcase their talents outside of their everyday work. The winning team from our North Carolina site, husband and wife, David and Jess, were very appreciative of the opportunity, “When we submitted our idea to the Discovery Challenge there was an excitement that so many people wanted to be a part of. We bounced our ideas off crew members across job disciplines, divisions, and job sites. The enthusiasm we received while we looked for feedback blew us away. By the time we presented our idea to management we had all the business knowledge we needed to make an effective pitch. It’s a good thing too because the judges didn’t go easy on the Q&A portion! The whole experience made us realize that innovation is on everyone’s minds all across Vanguard.”
Since the challenge ended in April, the rest of the planning team and I have been busy trying to find a home for as many of the ideas as possible. We feel it is important to connect ideas to owners to show that every idea is important and has the potential to make a difference. Alex and her team had a great experience with Discovery Challenge, “The Discovery Challenge was a great process for our team. We were able to submit a problem with divisional impact and that we knew had been an ongoing opportunity. Although our idea was not selected as a part of the competition, we still felt validation knowing our idea was heard and is currently being pursued by the impacted groups.”
Our mission for the Discovery Challenge was to provide an opportunity for crew to share an innovative idea on how to use technology to meet a business need, to be creative, and to give crew exposure to a forum outside of day-to-day project work. The whole experience was gratifying for everyone that participated. I am so proud of this event and to have accomplished the mission set forth. It has been personally satisfying to be able to make a difference, especially when you have the right support from your leaders. This whole experience has emphasized Vanguard’s dedication to crew development.
Who would have thought a random idea in my 1-on-1 could positively affect as many people as it did? Pretty powerful.
-Linda C.
More careers blogs you may have missed
Solving Problems and Innovating through Data Science
Driven by Vanguard’s mission, crew member Amir shares his career journey through technology and data science in this careers blog.
My Dad Sparked My Investment Passion; Vanguard Fueled It
In this blog, one of Vanguard’s department heads shares about his career journey and how important investment acumen has been for his success.
A Different Kind of Investment
In this blog, Information Technology Developer Elijah writes about how Vanguard has invested in his professional development.
Remembering Vanguard’s Heritage through our History Center
In this blog, we take some time to reflect on Vanguard’s past four decades with a virtual tour of our History Center and a sneak peek into our mission and business.
Inclusion – It’s More Than a Policy
Hear from crew about their thoughts on LGBTQ+ inclusion at Vanguard, and learn about the Human Rights Campaign’s (HRC) Corporate Equality Index—and how we stacked up.