A career change from ballet to finance doesn’t seem like a natural progression but it is in my experience. When I share my background with people, I’m often asked, “How did you end up at Vanguard?”. The truth is, after I stopped dancing, I had no idea what I wanted to do. The only thing I knew was I wanted to try something completely new and with a company that valued passion and hard work.

During a career fair at the University of Utah, I spoke with a recruiter who shared that Vanguard appreciates candidates with diverse backgrounds who are willing to take on fresh and challenging opportunities. Even though I was scared, I took a chance and passed along my resume. The rest is history.

In February, I will celebrate my six-year work anniversary with Vanguard and I couldn’t be more proud. This company has allowed me to develop myself professionally in ways I could have never imagined. For instance, I have served our clients on the front lines, taking calls and guiding them through investment decisions. Further, I led a team in our Client Care group and most recently, I joined the recruiting team in our Human Resources division. My position as a recruiter has truly brought me full circle, as I always hoped I would have the chance to serve in a role that is so integral in many people’s careers.

How ballet helped me in my professional career

Ballet taught me many things, but I have highlighted a few that have particularly helped me flourish:

• Resilience– In ballet, you hear the word “No” a lot. Maybe I didn’t nail my audition that day or get the part I wanted. Did I let it get to me? Sure, a little, but what really mattered to me was how I was going to move forward. I let each failure become motivation for me to get better. How can I practice harder, get stronger, make sure I’m always at my best? If I wasn’t learning, I wasn’t growing. The same has applied to my time at Vanguard. Sometimes I don’t get the promotion or perhaps a meeting didn’t go quite how I planned. Because of my background, I am always able to pick myself up and reflect. Asking for feedback is also key. Sometimes others observe something you don’t and it’s important to me to have the humility to ask so I can continually improve.
• Creativity– As a dancer and a lover of the arts, I have always had a creative mind. When I started at Vanguard, I was unsure how that would translate. It became very apparent early on that it would prove to be extremely helpful in my career. Since I didn’t have a traditional background, I asked different questions and saw things through a unique perspective. Every day in my role I’m asked to solve complex issues and I rely on my creative thinking to help come up with solutions.
• Discipline– As a dancer, and especially one that studied classical ballet, discipline is engrained in you. From the way you present yourself, to timeliness, and organization. Throughout my career that discipline has helped me to stay focused when I was studying for my licensing exams, remain patient while navigating my career path, and even stay organized when managing multiple competing priorities.

How I’ve used my story to help others

The most rewarding part of my role as a recruiter is connecting with people who are thinking about a career at Vanguard. I want every potential candidate to know that we value their unique background. I love being able to share my own experience with others in hopes that it might inspire them or give them the confidence to take a leap.

-Allison G.

Note: Photo courtesy of Nathan Sweet photography

The end of the year is often a time to reflect on all that’s been accomplished in the last twelve months. 2021 was another unique year and we pulled together the top five career stories for you. Whether it’s your first read or you’re revisiting a favorite, we hope you enjoy!

Vanguard’s enhanced Total Rewards package

Vanguard’s Total Rewards Package provides benefits for the unique needs of each of our crew members. Over the past year, it has become even more evident that these needs are ever-changing and different for each person. We continue to offer expanded benefits to fit various definitions of family and work-life balance, and aim to provide crew with the tools, resources, and programs they need to operate at their full potential – in both work and life.

Coming out- On repeat

On National Coming Out Day, Shawn H. opend up about how coming out is not a once and done experience—It’s ongoing.

How Vanguard supports long-term career growth

Vanguard supports the long-term career growth of our crew through an internal mobility process, as well as mentorships and upskilling resources. In this blog, Chelsea M. shares insights into our offerings as well as feedback from key stakeholders who have benefited from them.

Jun Oh’s perspective: Vanguard’s MBA Development Program

Recruiting for MBA students is an extremely competitive landscape. Decisions are based on prior work experience and role compatibility, geographic variances, industry preferences, total compensation, benefits, and more. So, what is it about Vanguard’s MBA Leadership Development Program that has both attracted and retained this high-potential talent? We took a deeper dive into this question and asked Vanguard crew members who participated in the MBA Leadership Development Program to recap their experience and share what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this second installment of a three-part series, we highlight the experience of Jun Oh Y.

The call that changed it all

In this blog, Rebecca H. opens up about her journey to Vanguard and professional development opportunities she has received as a crew member.

Feeling inspired? Make your career count with Vanguard. Search our opportunities.

Sometimes the best career moves are also the scariest. That’s a lesson I’ve learned twice. My first job out of college was as a newspaper reporter and I loved it, at least at first. After a dozen years, I’d grown weary of deadlines and wary about the prospects for my industry. Luckily, Vanguard was hiring for writers in its marketing and communications department.

I knew Vanguard by reputation because I’d specialized in covering personal finance and investing. The firm’s clear-eyed, long-term approach seemed vastly better than the feverish mentality that prevailed during the late ‘90s dot-com bubble. As a reporter, I had a front-row seat to witness the wealth destruction caused by Wall Street performance chasing and lack of diversification when that bubble burst.

Fifteen years ago this December, I landed a job as a writer for Vanguard and felt fortunate to be part of the “crew.”

The scoop on switching careers

I also felt culture shock.

I’d moved away from what I had thought would be a lifelong profession and was now working for one of the world’s largest investment firms, something I had never envisioned. How would I fit in?

Discovering that there were many others at Vanguard who’d made similar transitions helped ease my worries. (Indeed, company founder John C. Bogle himself had done a short stint as a “cub” newspaper reporter.)

I chatted with a former veteran wire service reporter who assured me that it wouldn’t be too long before I, like him, viewed joining Vanguard to be one of the best career decisions I’d ever made. In such a supportive environment, it didn’t take long before my fears melted away. It was an exciting time because there was so much to learn. I threw myself into getting up to speed, taking night classes and reading Mr. Bogle’s numerous books.

The more I learned, the more I noticed a change in my interests. I’d joined Vanguard thinking I’d always be a writer and editor. But as time went on, what really grabbed my attention was investing and learning about ways to build and safeguard wealth. One of my colleagues had experienced a similar transformation and left his writing job to become a Certified Financial Planner ™ for Vanguard Personal Advisor Services. But to me, such a big change seemed too daunting. How could I pursue a second, second career at this point?

Me and Nate.

How Nate changed my point of view

And then life—as it often does—took an unexpected twist. In 2014, our son Nate was born and forever changed the way I look at everything. Nate has Down syndrome, and the first two years of his life were one health care crisis after another. He underwent open heart surgery at five weeks. Right around his first birthday, he was diagnosed with leukemia. Thanks to spectacular care by nurses and doctors in our community, Nate has made a full recovery and is now as healthy as any seven-year-old I know.

Of course, I was profoundly affected by this experience. Among other things, I had a new perspective on what qualified as scary and difficult. Making another career change no longer seemed undoable.

And becoming a financial advisor now had an additional appeal. I was especially passionate about the opportunity to help clients who have loved ones with disabilities meet their unique financial challenges. From my own experience, I know that providing for children or other relatives with disabilities is often a family’s biggest single financial concern.

So, for the second time in my life, I took the plunge into an entirely new career. Fortunately, one of the distinctive aspects of Vanguard’s culture is an openness to trying new paths. This is true at any stage, whether you’re a veteran like me or a relative newcomer. Although I had no experience as a financial advisor, I was welcomed into a Vanguard-sponsored program to prepare for the rigorous CFP® exam.

My son Nate.

A beginner all over again

Just like when I first joined Vanguard, I benefitted from tremendous support both in terms of formal training and informal coaching and encouragement from managers and colleagues.

Even with all the help, it wasn’t easy. I spent countless hours studying and had to contend with the stress of learning entirely new systems while adjusting to working directly with clients for the first time. Although I’d been with Vanguard for a long time, I was back to the uncomfortable feeling of being the “new kid” in school. If you’re contemplating a career change, don’t underestimate the challenges.

But don’t underestimate the payoff either. Today, I’m enjoying the fruits of my labors and feel more engaged in my work than I have in years. As a financial advisor, I can impact my clients’ lives for the better every day. And because I’m still relatively early on the journey, I feel like opportunities to keep learning are boundless.

It’s a time of year when many people reflect on what they’re thankful for. For me, it’s that I didn’t let fear stop me from going after a new career.

Lessons learned from two career switches

• Talk to your network. Before you make a leap, it’s vital that you speak to as many people in your prospective field as possible. You should also get advice from current trusted colleagues. Best of all, find someone who made the same transition you did. I got invaluable advice from a Vanguard writer who became a financial advisor.
• Value what you already know. The skills from your old job will translate in surprising ways into your new career. Asking good questions and taking impeccable notes is obviously key to success for newspaper reporters. It’s true for financial advisors, too.
• ‘Scaries’ will fade. Twice now I’ve been through the anxieties that go along with a career change. My experience also taught me the fears fade and the excitement builds. Better to experience temporary “Sunday Scaries” than lasting regret about not going after what you’d really like to do.

-Ted G.

Ted is a high net worth financial advisor for Vanguard Personal Advisor Services.

Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™, in the U.S., which it awards to individuals who successfully complete CFP Board’s initial and ongoing certification requirements.

Preparing for an interview can be nerve-wracking but don’t fret, we’re here to help. In this video, Vanguard recruiters Erika F., Hannah A., and Danielle M. share some of their tips to help you succeed in your virtual interview.

Click here to learn more about job opportunities at Vanguard.

Many of our new crew members launch their careers in Client Services, as it provides them an opportunity to see and experience first-hand Vanguard’s unique business model, and how our clients are at the center of everything we do. We recently sat down with crew who have served in our Client Services and Operations group to learn more about what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this second installment of a three-part series, we highlight the experience of Courtney G.

Tell us about your voyage to Vanguard.

My journey to Vanguard started taking shape early on in my career. After graduating from Arizona State University with a bachelor’s degree in Journalism with an emphasis in Accounting, I held roles at both public and private sector firms. I learned to build and manage cash forecast models and to use the information to deliver on better money management tools and recommendations for successful business results. Although I was developing skills that would support continued career success, I did not feel fulfilled in my work. I wasn’t connecting with people and I wanted to use my knowledge to help others.

I took some time off to evaluate my career objectives and began looking for a better job fit. In my search, I came across Vanguard’s mission statement, “To take a stand for all investors … to treat them fairly … and to give them the best chance for investment success.” At the time, the investment industry was somewhat intimidating to me, but I wanted to learn more. I was quickly drawn to Vanguard’s culture and the meaning behind the company’s mission statement. In December, I will be celebrating five years with Vanguard! Not only have I continued to build my investment acumen through internships and by obtaining additional licenses and credentials, but most importantly, I am making a difference in investors’ lives. As my voyage continues, my passion grows, and I look forward to new opportunities to help others towards their goals of investment success.

Why did you choose to launch your career in Client Services?

The reason I chose to launch my career in Client Services is because it felt like the right space for me to have conversations with clients and talk about something we all think about… retirement! I don’t feel like I am much different from my clients who want to make sure they are saving enough for the future, investing in a way that makes sense, and navigating more complex areas once we’ve reached retirement.

What have been the most rewarding aspects of your role?

The most rewarding aspect of my role is sharing with my clients what makes Vanguard unique. The experience many investors have had before coming to Vanguard consists of focusing on returns and reacting to market volatility. What I’ve found satisfying is having that first conversation with a client about Vanguard’s time-tested methodology for investment success. Helping my client see that outside distractors are not where we focus our energy. Our focus is on our client’s financial goals, a balanced portfolio, keeping costs low, and the discipline to make decisions with confidence. I love sharing the holistic approach of creating a plan to live by so that you aren’t just “hoping” for success but “planning” for success.

Another aspect of my role that I find fulfilling is sharing with my clients that we don’t work on commission at Vanguard. I ensure they know that my fiduciary responsibility is to recommend options that are in their best interest.

How has Vanguard supported your professional development and career advancement?

Vanguard is a company that is goal oriented. From our investment methodology to the career development of crew members, setting goals is in our DNA. I remember just over a year ago, I declared my interest to move into a sales role. I wanted to cultivate relationships with my clients that would have a positive impact on their investment journey. However, I lacked the skillset to transition from a client service role into a sales position.

I discussed my interest in sales with my leader who encouraged me to apply to the “Accelerate to Sales and Advice Program,” which I affectionately refer to today as ASAP. What I loved about ASAP was the opportunity to join a cadre of like-minded peers across Vanguard’s domestic sites who shared a desire to enhance their sales acumen and learn about the Miller Heiman (MH) Framework from the ground up. Over the course of twenty-four weeks, we concentrated on four primary areas of MH: Open, Discover, Satisfy and Close. Here, we go beyond the numbers and graphs, and focus on why investing is important in our clients’ lives. As a sales specialist I earn the privilege to open deeper dialogue with investors and uncover their needs and their deeper needs. The deeper needs or the “Need behind the Need” (NBN) are discovery moments where the client begins to recognize, observe and see things differently. They can also be identified as “Positive Defining Moments” (PDMs) which create authentic connections and bring value to the client experience at Vanguard. This client immersed MH approach takes the focus off the seller and redirects it to the client, where it belongs. The conversations that manifest are impacting our clients’ lives and the way they invest.

The ASAP program was thoughtfully constructed and very rewarding for me. Upon successful completion of these four areas, I launched into a senior sales role that I love. It’s been an exciting journey and I’m humbled to be part of a company that values the development and advancement of their employees, which in turn, creates a better, positive client experience. Thanks to the ASAP program, I have found a deeper passion in my work that creates excitement in my role with every client experience.

Interested in a career in Client Services or Sales? Check out our opportunities today!

Please check out our first installment of this series to learn about Don’s experiences within Vanguard’s Client Services and Operations group.

Recruiting for MBA students is an extremely competitive landscape. Decisions are based on prior work experience and role compatibility, geographic variances, industry preferences, total compensation, benefits, and more. So, what is it about Vanguard’s MBA Leadership Development Program that has both attracted and retained this high-potential talent?

We took a deeper dive into this question and asked Vanguard crew members who participated in the MBA Leadership Development Program to recap their experience and share what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this final installment of a three-part series, we highlight the experience of Antonia S.

What was the biggest thing that drew you to Vanguard as you were seeking full-time opportunities?

Company culture and development opportunities are two very important attributes of a post-MBA employer. While recruiting in business school, I was determined to work at a company where employees felt like they were being cared for and actively being developed into their best selves. After 7-8 pre-Super Day information interviews, it was clear that these were genuinely the top reasons crew and leaders not only came to Vanguard, but also why they stay.

Vanguard’s MBA Leadership Development Program is rotational in nature, and also unique in that they solicit the business to understand where the needs are for MBA talent. So one experience can be different from another. What teams were you able to support during your 15 month rotation?

My first rotation in the MBA Leadership Development Program was in Organizational Consulting Services, followed by a rotation in Enterprise Advice, and then our Retail Investor Group. I launched on the Enterprise New Ways of Working team.

What were some roles/responsibilities that your day-to-day consisted of?

In my first rotation, I served as Organizational Effectiveness Consultant on our Organization Consulting Services team. During this rotation, I had a bird’s eye view of what was going on across all 11 of our divisions from an organizational strategy and design perspective. As a result, I had the opportunity to influence organization strategy, design, in-take processes, and training in change management.

Next, I served as an Advice Strategist on our Enterprise Advice – FAS Use Case team in my second rotation. It was in this rotation that I really accelerated my overall investment management acumen, specifically in the financial planning space. Additionally, it was there that I was introduced to the methodology of New Ways of Working. This rotation was also a stretch opportunity for me as I was the only woman of color on my team, did not have extensive technology experience, and the team was headquartered away from Malvern’s main campus.

In my final rotation, I served as a Business Project Manager on our Retail Investor Group’s Blueprint Transformation team. This rotation was unique because the entire team was working from each of our US offices. Consequently, I spent the majority of my time working remotely with crew from our domestic sites implementing strategies around New Ways of Working.

What was the most significant project you worked on?

As I launched into our Project Management Office team for Enterprise New Ways of Working, we were evaluating a new vendor that would provide a tool that gives the enterprise easier access to team intelligence and information. I was able to take this initiative through all phases: research, pilot, testing, and ultimately deploying it into all divisions. I remember how rewarding it felt when the feedback came in from our testing phase, and crew were really enjoying using it. This was an enterprise-wide shift, so to leave an imprint at that scale will always be something I remember.

What was the most impactful takeaway from the rotational program?

Relationship management. This was crucial to understand and build expertise in. Honing my relationship management skills allowed me to get my job done more efficiently, whether I was responsible for building a team, getting a message across to the enterprise, or just checking in with someone. It has allowed for continuous, open, and honest feedback throughout my career at Vanguard, and it has given me access to having a seat at the table to make decisions.

What was the biggest challenge you faced?

For me, it was tackling the infamous ‘imposter syndrome.’ As a career switcher entering into a rotation program, I was truly excited by all of the opportunities I could take part in, so much that I always selected roles that were completely new to me with the hope of developing new skills and experiences. With the steep learning curves that come with each new rotation, you can imagine the frequency and intensity of self-doubt that hit every time. Fortunately, between and post each rotation, participants are given ample time to reflect and engage with their managers and mentors. It was through these intentional engagements that I was able to better recognize and track my personal progress. Additionally, it did not hurt to have great peers and mentors who were also intentional in providing meaningful feedback on my progress and strengths.

What is keeping you fulfilled in your current role at Vanguard?

The Man in the Mirror effect – based on the famous song, which essentially says: If you want the world to be different, if you want it to be a better place, the change needs to start with you—the person in the mirror. In this case, Vanguard is the man/person/organization in the mirror right now. We have been making great strides to change pertinent aspects of our businesses, products, services and culture to continue taking a stand for all investors, giving them the best chance for investment success and doing it in the most inclusive way possible.

One of my most recent memorable experiences was during our company-wide ‘real talk’ sessions hosted by the Vanguard Black Professional Network (VBPN) this past year. Our real talk sessions included topics ranging from social justice reform to white fragility to micro-aggressions in the workplace. In my entire 10+ year professional career, I had never had the opportunity to take part in such triggering, yet vulnerable conversations as these at work. VBPN provided safe and productive environments for members of the Vanguard community to talk about race, social economic status, family background and mental health, all during one of the most traumatic periods of our country’s history. Importantly, these conversations have not stopped there—they have effectively transcended managerial, team, department, and divisional level conversations. Just this past February, our Chief Investment Officer, Greg Davis, emphasized a need for the entire investment management community to do the work required to make our industry a safer and more inclusive environment for everyone. From the most junior crew to the c-suite, it is clear that, while we have a ways to go, Vanguard is making an intentional effort to make this industry a more inclusive place. As a Black woman and leader at Vanguard, this is something that I truly value.

What is one piece of advice that you would give to someone considering joining either our MBA internship or full-time rotational program?

Do the personal reflection work to truly understand the following question: Why Vanguard? Don’t limit your reflection to what you can give or get out of the rotation program, but focus on the impact you can have near and far, local and globally, at an organization such as Vanguard. Think about the community and environments you thrive in most. As a participant in our Leadership Development Rotation Program, you will have access to various people and resources to help you shape and chart the next course in your professional journey.

If you are interested in learning more or applying to our MBA Leadership Development – Internship opportunities, please visit our MBA page.

Please check out our first and second installments of this series to learn about Chantee’s and Jun Oh’s experiences with Vanguard’s MBA Internship Program.

Each year we’re amazed by the tremendous contributions of our College to Corporate interns. Our goal is to provide extensive training, real-world experience, hands-on opportunities, and mentorship from professionals. In this video, you can hear directly from the interns about their summer of learning, teamwork, camaraderie, and volunteering.

Interested in exploring our internship opportunities? Click here.

The Vanguard 2021 College to Corporate Interns have nearly finished their virtual time at Vanguard this summer. They’ve brought fresh ideas to the table while living #LifeatVanguard through teamwork, volunteering, camaraderie, and learning. In this blog, our interns provide advice for candidates and discuss their journey to Vanguard.

What advice do you have for students or entry-level candidates who are interested in Vanguard?

Make connections as often as you can. You never know when someone will be able to help you in the future, and hopefully you will be able to do the same for them. Making a positive impact on your peers goes a long way! – Christopher L.

Connect and message recruiters on LinkedIn! When I discovered the Emerging Leader Development Program (ELDP), I messaged the current ELDP cadre and nearly every recruiter on LinkedIn. Not all of them saw my message—but many did. They were so helpful and even recommended the College to Corporate Internship that I hadn’t known about. – Ryan M.

Be interested, be humble, and be authentic. – David D.

My favorite advice during my recruitment process with Vanguard was two-pronged. One was the fundamental principle of the fiduciary mission: It’s always all about the client. Our purpose is to help clients in any way they need. The second often goes hand in hand with the first: Absorb as much information as possible from as many resources as you can. A huge, unique part of Vanguard as an institution is the wealth of information available to this wonderful peer community of financial advisors. These resources are meant to help advisors help other advisors, and in turn, to help those advisors help clients. – Mattia A.

If you’re interested in Vanguard, I would definitely recommend reaching out to any of the crew! Everyone here is welcoming and willing to talk with you. They’re all super understanding and candid about their experiences, which is very beneficial when you are trying to find a firm out of college. – Rebecca C.

If you’re interested in Vanguard, reach out to crew members whose jobs you’re interested in! Almost everyone here will be eager to set time aside to tell you about their job and give you tips about working at Vanguard. – Ethan R.

Apply early! Reach out to Vanguard employees to build relationship and a network even before you need a job. – Julia K.

Summarize your journey to Vanguard.

The main thing that attracted me to Vanguard is the culture. The idea of putting others first is present both internally and externally—making sure that our clients as well as our colleagues are provided with the resources they need to be successful. – Christopher L.

I was attracted to Vanguard because of how my family and I have been treated as clients. I want to work for a company that cares for the people it serves and has a strong sense of obligation to those it serves. – Ryan M.

I was primarily drawn to Vanguard because its reputation and mission are unmatched within the financial services industry. Since 1975, our leaders have made every major and minor decision with the best interests of our investors at the forefront. – David D.

For as long as I’ve envisioned my career path, I’ve been passionate about people and about investments. Vanguard has gifted me the opportunity to learn to help the average investor figure out how to send their kids to college, to retire, and to achieve their personal idea of optimal return on life —with a minor in portfolio implementation. 🙂 – Mattia A.

Vanguard came to an event at my school, and the people were so kind and welcoming. They talked about the positive culture and inclusivity at the firm as well as the focus on community, so I knew I had to apply. – Rebecca C.

In my freshman year of college, I met a crew member and he spoke so highly of Vanguard that I scheduled a visit to the Malvern campus for a career trip. That day I learned all about Vanguard’s culture and people and concluded that I wanted to work there. – Ethan R.

During my freshman year of college, I was given the opportunity to attend an Explore Day. During that experience I met with so many wonderful crew who had only good things to say about Vanguard. – Julia K.

Applications are now open for next summer!

After four years on a college campus, it’s time to move on to a different type of campus in the working world. You’ve taken the classes, earned the grades and learned many of the skills you’ll need for your new job, but it’s still probably an uncertain time for you. We’ve put together some tips from our crew to help you prepare for your new position in the workforce.

When starting a new job, I have two tips that can make all the difference. First, onboarding at any organization entails an enormous amount of information coming to you in a short period of time. I suggest re-reading and saving all emails you receive early on to ensure you get the details that might be missed when reviewing the materials the first time around. Secondly, but most importantly, is to purposefully network and make connections; it will help tremendously with feeling engaged and welcomed. – Allison D.

Starting a new role is extremely exciting but can also be overwhelming. I would recommend setting some goals to accomplish within your first months. It is also important to make new connections, so schedule time with peers and key stakeholders to begin building solid relationships. This is also a great opportunity to learn from them, so be prepared to ask questions! Further, be sure to define what success looks like with your manager and get to know them better. Lastly, taking initiative and fully immersing yourself in the role will only set you up for success! – Julie G.

Ask questions. Don’t be afraid to ask what you might think is a silly question. If you ask that question, you’re not the first and won’t be the last. Be sure to review your new-hire benefits packet and onboarding resources before your hire date to be as prepared as you can. Familiarize yourself with the resources on your company intranet and with the support teams they have available. Be patient with yourself and your leaders in this virtual environment. We’re all learning to adapt to what the future of work will look like. – Keara F.

When I have started new roles at Vanguard, the first thing I did was set up meetings with key partners across all of the departments and divisions that I knew I would work with regularly. A coffee chat can really build rapport for when you need to come together on a future project. My other piece of advice: Observe but remember you’re in the role because your leaders see the potential in you! Do not be afraid to speak up when you identify opportunities to improve a process or outcome. – Aimee K.

Ask each person you meet for an additional name or two to do overviews with to develop your business acumen and pick up on new skills. – Ashley C.

My advice is related to your mindset. If you start a role thinking you won’t be successful, chances are you won’t. If you acknowledge you’ll have a learning curve but remind yourself of the tools you have in your toolkit to help you succeed, you’ll draw upon them when faced with adversity. I came to Vanguard very anxious about studying for the Series 7 exam (this was before the introduction of the SIE) and I found myself making assumptions about the hardest parts of the Client Relationship Associate role, including investment guidance conversations. For the first 3 – 6 months, I avoided those conversations to the best of my ability and actually made it harder on myself! Once I acknowledged the fear, but reminded myself of my qualifications, I found them to be my favorite part of the job. I even started having those conversations in Spanish! – Mike B.

It’s ok to make mistakes! The professional world can be very different from the classroom, you may have to experiment with different approaches before you get it right. Professional development is all about learning and developing best practices! – Sarah H.

Recruiting for MBA students is an extremely competitive landscape. Decisions are based on prior work experience and role compatibility, geographic variances, industry preferences, total compensation, benefits, and more. So, what is it about Vanguard’s MBA Leadership Development Program that has both attracted and retained this high-potential talent?

We took a deeper dive into this question and asked Vanguard crew members who participated in the MBA Leadership Development Program to recap their experience and share what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this second installment of a three-part series, we highlight the experience of Jun Oh Y.

What was the biggest thing that drew you to Vanguard as you were seeking full-time opportunities?

I knew that Vanguard was the right next step for my career when I saw how they treated their crew members. My previous work experience at large financial service firms prior to business school taught me that emphasizing the employee experience in writing and having it embedded in the organization are two different things. With Vanguard, I experienced first-hand the level of support and investment Vanguard was making toward its crew members during my internship, and when it came time to decide where to head after business school, the decision came easily.

Vanguard’s MBA Leadership Development Program is rotational in nature, and also unique in that they solicit the business to understand where the needs are for MBA talent. So one experience can be different from another. What teams were you able to support during your 15 month rotation?

My MBA rotation experience was broad, dynamic, and fulfilling. I couldn’t have asked for a better overall experience. My three rotations were with: Enterprise Advice, Corporate Strategy, and Investment Risk.

What were some roles/responsibilities that your day-to-day consisted of?

While rotating through Enterprise Advice, I worked in Advice Product Strategy and Management, in the financial planning product sleeve. This rotation focused on exploring the applicability of a new scenario planning tool and building a model to better estimate end client usage of our advice products. With a good mix of a broad new subject matter and quantitative analysis, my first rotation helped lay the groundwork for my Vanguard journey.

I further expanded my understanding of Vanguard in my second rotation in Corporate Strategy, where I worked with various teams across the enterprise and divisional level in Data and Analytics, International, our Institutional Investor Group, and Business Development. My second rotation was quite dynamic in coverage and helped me better understand the business, along with our biggest priorities.

To round out my experience, my third rotation was closer to investments in the Risk Management Group, where I was tasked with re-vamping our Reasonably Anticipated Trade Size methodology in our Liquidity Risk Management program.

What was the most significant project you worked on?

When I was working on re-vamping our Reasonably Anticipated Trade Size methodology in our Liquidity Risk Management program, the new methodology was to impact the liquidity classifications across our hundreds of funds and had downstream impact in regulatory reporting as well as how we would look at liquidity risk going forward. Having the chance to contribute to such a highly visible and impactful program was very fulfilling.

What was the most impactful takeaway from the rotational program?

The most impactful takeaway is that we are expected to ask a lot of questions and bring our diverse opinions to the table. The program was designed to bring outside talent in. I believe those in the program should consider the rotations as an opportunity to develop these skills and bring it to their launch roles.

What was the biggest challenge you faced?

Switching between different project methodologies by balancing execution and upfront planning were a challenge. Given the expedited timeline of the rotational program, I initially tried to define an exact scope and specific internal milestones for every engagement. However, with the iterative nature of the larger projects, I came to realize that the flexibility of an agile methodology with consistent involvement from cross functional teams would produce a better, more efficient outcome. Fortunately, the opportunities to practice this skill – identifying which types of projects would most benefit from these two opposing approaches— and becoming proficient in it, ultimately helped me secure my current launch role.

What is keeping you fulfilled in your current role at Vanguard?

The two things that keep me at Vanguard are the people and Vanguard’s attitude toward development. When I was rotating in Enterprise Advice, a fellow crew member mentioned how “unconditional positive regard” helps him work through differences of opinion in meetings. This concept of acceptance and support regardless of opinion, with the acknowledgement that we are all on the same team, neatly summarizes my interactions with my colleagues. It is so refreshing to see how everyone in the room is working toward the common goal, without pretext. Along with such an amiable work environment, Vanguard’s support for learning and development, both in and outside of work, sets it apart. The various support networks and resources we have available helped me further expand not only my subject matter expertise, but also made me feel more like a member of the broader Vanguard family.

What is one piece of advice that you would give to someone considering joining either our MBA internship or full-time rotational program?

Take full advantage of the MBA program network! We have quite a few folks that have gone through the program before us with wonderful nuggets of wisdom to share. I learned a tremendous amount from them and made some great friends in the process.

If you are interested in learning more or applying to our MBA Leadership Development – Internship opportunities, please visit our MBA page .

Please check out our first installment of this series to learn about Chantee’s experience with Vanguard’s MBA Internship Program.