We recently sat down with Vanguard recruiters and asked them to share tips and best practices for interviews. In this segment of the Recruiter Q&A Series, Caroline Trimp provides insights and advice for candidates interested in pursuing an opportunity as a Financial Advisor in our Personal Advisor Services group.

Tell me about yourself. How long have you been at Vanguard? What has your career journey looked like and what business area do you recruit for?

I’ve been a recruiter for many years and although the industries and opportunities have varied, the lasting relationships have been consistent. Like any relationship, they’re built on offering advice along with open and honest communication.

I was so fortunate to become a part of Vanguard’s “crew” in 2018! I work with Vanguard’s Retail Investor Group (RIG) and partner with our Personal Advisor Services (PAS) division. We hire mid- and senior-level CFP Financial Advisors who have a passion for providing Vanguard’s clients valuable guidance and solutions for achieving their financial goals.

How do you recommend candidates prepare for an interview at Vanguard and for the Financial Advisor role?

Do your homework. Advisory services vary from company to company, so don’t assume anything. Be sure you understand the company’s offering and whether it blends with your views and why you became an advisor. Remind yourself the reasons you want this position and to work for this organization, as well as how you’d like to present that throughout your interviews. Think about your relevant experience as well as what the position can offer you. Review the Linked In profiles of any leaders you’re scheduled to meet. There might be some commonalities that ease any concerns or could be used to build comradery as you go into an interview. A good recruiter will share prep information prior to an interview and if they don’t; ask them for it!

Further, bring some good energy and passion to the interview. Show your ability to think critically and conceptually as questions are asked and take a minute to gather your thoughts before answering. Bring depth to your responses, communicate how you’ve made an impact and remember to be concise; it’s a balancing act! Listen very closely to the questions so your answers are relevant and feel free to ask the interviewer to repeat the question if you didn’t understand it. Think about how you will articulate your valuable book management strategy, relationship management, and planning, and the impact it has made with your clients.

Why PAS at Vanguard?

Vanguard’s PAS Advisors are fiduciaries– they have a CFP designation and are aligned with Vanguard’s mission to provide our clients with the best chance for investment success. Advisors offer planning by way of asset allocation, tax optimization, investment guidance and advice, insurance planning, estate planning, retirement, and goals-based planning. Advisors will build and strengthen relationships and offer a wholistic planning approach. By being salaried employees, Vanguard’s Advisors have the opportunity to remove any conflict of interest by not being focused on product placement, and so, are aligned to be on the same side of the table with our clients.

What advice do you have for experienced candidates who are interested in a career change?

I always love speaking with candidates ready for a career change. There’s usually a lot of thought and passion behind the decision. If you are just starting that journey, I suggest heavily researching the entry into that field or position to fully understand what’s required and what it’s about. Your assumptions may change as you learn more about “a day in the life” of a particular role, along with the potential education and/or certifications required. Network with as many people in that field as you can and ask about the pros and cons of the role. Budget in personal time so you can consider taking a volunteer job to get that valuable thing called “experience”.

What additional resources can candidates reference to learn more about careers in this field at Vanguard?

Watch the Vanguard Advisors Career Overview video and read our crew testimonials. Take it a step further and connect with advisors on LinkedIn or request an exploratory call to learn more prior to submitting a formal application.

-Caroline Trimp, Financial Advisor Recruiter
Connect with me on LinkedIn.

Vanguard is opening a new office in the Dallas-Fort Worth (DFW) area in Texas. In alignment with the firm’s commitment to making advice more accessible and affordable for investors, the new location will be dedicated to supporting all aspects of its growing advice businesses. Recently, we spoke with some of the crew members at the new site and had a chance to ask them questions about what they are most excited about. In this installment of a three-part series, we hear from Luke H.

What makes Vanguard stand out in the financial services industry?
Vanguard’s investor-owned structure is something that always stood out to me. The driving force behind everything we do is our clients. How many companies are actively looking for ways to lower costs so they can give more back to their clients? We are truly fiduciaries for our clients; we put their interests at the forefront of all that we do.

What are you looking forward to most with Vanguard’s new footprint in Dallas?
Dallas and the surrounding areas are full of advisors and other professionals who share Vanguard’s mission statement, even if they have never heard ours. Most advisors get into the profession with the intention of taking a stand for all investors, to treat them fairly, and to give them the best chance for investment success. With Vanguard opening an office in Dallas, advisors will have the opportunity to align their ethics with their chosen career.

What skills and competencies make a financial advisor at Vanguard successful?
In my mind, a successful advisor must have empathy and strong communication skills. They should be able to put themselves in a client’s shoes and understand that their life, family, and finances are unique and important to them. Being able to communicate with a client in a way that creates trust is critical. There are clients who require assistance with budgeting and understanding how their decisions impact their financial futures. Some messages are difficult to deliver. Demonstrating empathy and proper communication will support clients in achieving their financial goals.

How will Vanguard support a financial advisor’s career growth?
One of my favorite things about Vanguard is that they truly care about their people and invest in our development. Before I was an advisor, Vanguard put me through a Certified Financial Planner™ program so I could obtain the credentials necessary to fulfill my dreams of becoming a financial advisor. I participated in the program with other Vanguard crew members, and I was given time that was helpful for me to master the materials and pass the required tests. Once I became an advisor, I was presented with the massive trove of resources that Vanguard prepares to ensure our advisors are educated on the latest changes and events in the industry. Vanguard also gives advisors access to third-party news publications to stay on the cutting edge. If that wasn’t enough, Vanguard also offers an academic assistance program to help you achieve goals like obtaining a Master’s degree or other formal education and certifications. Each week, advisors have dedicated time to spend on learning and growing. Vanguard doesn’t just talk about development, they give you the time, resources, and investment to do so.

More about Luke: With an undergraduate degree in Finance, Luke started his career at Vanguard in 2011 in Client Services. He held multiple roles before moving to the Personal Advisor Services (PAS) group as a financial advisor. In this position, he learned how to speak collaboratively about Vanguard’s methodology and assisted many clients with taking the necessary steps to help reach their financial goals. Luke has since transitioned to leadership, where he currently serves as an advisor manager. He has helped launch the Dallas site virtually but will be moving to Dallas before the campus opens its doors in 2022.

Are you interested in joining our team in Dallas, Texas? Check out our Advice opportunities today!

The end of the year is often a time to reflect on all that’s been accomplished in the last twelve months. 2021 was another unique year and we pulled together the top five career stories for you. Whether it’s your first read or you’re revisiting a favorite, we hope you enjoy!

Vanguard’s enhanced Total Rewards package

Vanguard’s Total Rewards Package provides benefits for the unique needs of each of our crew members. Over the past year, it has become even more evident that these needs are ever-changing and different for each person. We continue to offer expanded benefits to fit various definitions of family and work-life balance, and aim to provide crew with the tools, resources, and programs they need to operate at their full potential – in both work and life.

Coming out- On repeat

On National Coming Out Day, Shawn H. opend up about how coming out is not a once and done experience—It’s ongoing.

How Vanguard supports long-term career growth

Vanguard supports the long-term career growth of our crew through an internal mobility process, as well as mentorships and upskilling resources. In this blog, Chelsea M. shares insights into our offerings as well as feedback from key stakeholders who have benefited from them.

Jun Oh’s perspective: Vanguard’s MBA Development Program

Recruiting for MBA students is an extremely competitive landscape. Decisions are based on prior work experience and role compatibility, geographic variances, industry preferences, total compensation, benefits, and more. So, what is it about Vanguard’s MBA Leadership Development Program that has both attracted and retained this high-potential talent? We took a deeper dive into this question and asked Vanguard crew members who participated in the MBA Leadership Development Program to recap their experience and share what initially attracted them to Vanguard and what keeps them feeling fulfilled in their roles. In this second installment of a three-part series, we highlight the experience of Jun Oh Y.

The call that changed it all

In this blog, Rebecca H. opens up about her journey to Vanguard and professional development opportunities she has received as a crew member.

Feeling inspired? Make your career count with Vanguard. Search our opportunities.

Sometimes the best career moves are also the scariest. That’s a lesson I’ve learned twice. My first job out of college was as a newspaper reporter and I loved it, at least at first. After a dozen years, I’d grown weary of deadlines and wary about the prospects for my industry. Luckily, Vanguard was hiring for writers in its marketing and communications department.

I knew Vanguard by reputation because I’d specialized in covering personal finance and investing. The firm’s clear-eyed, long-term approach seemed vastly better than the feverish mentality that prevailed during the late ‘90s dot-com bubble. As a reporter, I had a front-row seat to witness the wealth destruction caused by Wall Street performance chasing and lack of diversification when that bubble burst.

Fifteen years ago this December, I landed a job as a writer for Vanguard and felt fortunate to be part of the “crew.”

The scoop on switching careers

I also felt culture shock.

I’d moved away from what I had thought would be a lifelong profession and was now working for one of the world’s largest investment firms, something I had never envisioned. How would I fit in?

Discovering that there were many others at Vanguard who’d made similar transitions helped ease my worries. (Indeed, company founder John C. Bogle himself had done a short stint as a “cub” newspaper reporter.)

I chatted with a former veteran wire service reporter who assured me that it wouldn’t be too long before I, like him, viewed joining Vanguard to be one of the best career decisions I’d ever made. In such a supportive environment, it didn’t take long before my fears melted away. It was an exciting time because there was so much to learn. I threw myself into getting up to speed, taking night classes and reading Mr. Bogle’s numerous books.

The more I learned, the more I noticed a change in my interests. I’d joined Vanguard thinking I’d always be a writer and editor. But as time went on, what really grabbed my attention was investing and learning about ways to build and safeguard wealth. One of my colleagues had experienced a similar transformation and left his writing job to become a Certified Financial Planner ™ for Vanguard Personal Advisor Services. But to me, such a big change seemed too daunting. How could I pursue a second, second career at this point?

Me and Nate.

How Nate changed my point of view

And then life—as it often does—took an unexpected twist. In 2014, our son Nate was born and forever changed the way I look at everything. Nate has Down syndrome, and the first two years of his life were one health care crisis after another. He underwent open heart surgery at five weeks. Right around his first birthday, he was diagnosed with leukemia. Thanks to spectacular care by nurses and doctors in our community, Nate has made a full recovery and is now as healthy as any seven-year-old I know.

Of course, I was profoundly affected by this experience. Among other things, I had a new perspective on what qualified as scary and difficult. Making another career change no longer seemed undoable.

And becoming a financial advisor now had an additional appeal. I was especially passionate about the opportunity to help clients who have loved ones with disabilities meet their unique financial challenges. From my own experience, I know that providing for children or other relatives with disabilities is often a family’s biggest single financial concern.

So, for the second time in my life, I took the plunge into an entirely new career. Fortunately, one of the distinctive aspects of Vanguard’s culture is an openness to trying new paths. This is true at any stage, whether you’re a veteran like me or a relative newcomer. Although I had no experience as a financial advisor, I was welcomed into a Vanguard-sponsored program to prepare for the rigorous CFP® exam.

My son Nate.

A beginner all over again

Just like when I first joined Vanguard, I benefitted from tremendous support both in terms of formal training and informal coaching and encouragement from managers and colleagues.

Even with all the help, it wasn’t easy. I spent countless hours studying and had to contend with the stress of learning entirely new systems while adjusting to working directly with clients for the first time. Although I’d been with Vanguard for a long time, I was back to the uncomfortable feeling of being the “new kid” in school. If you’re contemplating a career change, don’t underestimate the challenges.

But don’t underestimate the payoff either. Today, I’m enjoying the fruits of my labors and feel more engaged in my work than I have in years. As a financial advisor, I can impact my clients’ lives for the better every day. And because I’m still relatively early on the journey, I feel like opportunities to keep learning are boundless.

It’s a time of year when many people reflect on what they’re thankful for. For me, it’s that I didn’t let fear stop me from going after a new career.

Lessons learned from two career switches

• Talk to your network. Before you make a leap, it’s vital that you speak to as many people in your prospective field as possible. You should also get advice from current trusted colleagues. Best of all, find someone who made the same transition you did. I got invaluable advice from a Vanguard writer who became a financial advisor.
• Value what you already know. The skills from your old job will translate in surprising ways into your new career. Asking good questions and taking impeccable notes is obviously key to success for newspaper reporters. It’s true for financial advisors, too.
• ‘Scaries’ will fade. Twice now I’ve been through the anxieties that go along with a career change. My experience also taught me the fears fade and the excitement builds. Better to experience temporary “Sunday Scaries” than lasting regret about not going after what you’d really like to do.

-Ted G.

Ted is a high net worth financial advisor for Vanguard Personal Advisor Services.

Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™, in the U.S., which it awards to individuals who successfully complete CFP Board’s initial and ongoing certification requirements.

Preparing for an interview can be nerve-wracking but don’t fret, we’re here to help. In this video, Vanguard recruiters Erika F., Hannah A., and Danielle M. share some of their tips to help you succeed in your virtual interview.

Click here to learn more about job opportunities at Vanguard.

When reflecting on my career aspirations, I’ve always known I wanted to have a positive impact on people and improve the lives of others. I’ve also always had a fascination with numbers and finance. In school, I found a cross-section between these two passions: financial planning! It was through my financial planning program that I learned how much of a difference sound and caring financial advice can make on peoples’ lives. It was also through this program that I learned about Vanguard: an industry leader whose mission is to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

My passions and Vanguard’s mission led me to an interview for their College to Corporate internship. I was grateful to join the first class of interns in Vanguard’s Personal Advisor Services, where I quickly found that all crew share a similar passion for improving clients’ financial circumstances. Through this experience, I was able to see Vanguard’s approach to financial planning first-hand by working with advisors as well as sharpen my acumen skills by preparing a capstone project with colleagues throughout the duration of the internship. Upon graduating from my financial planning program in university, I was glad to join Vanguard as a member of the Financial Advisor Development Program (FADP). I wanted to make a conscious decision as to the best place to start my financial career, and Vanguard certainly supplied everything I needed, including resources and support to pass crucial industry certifications as well as beneficial hands-on experience working with clients. Vanguard was integral to my success in passing the Certified Financial Planner™ exam and truly helped to jump started my financial advising career.

Now, as a high-net-worth financial advisor, I am able to fully immerse myself in the passion that led me to this position. Every day, I positively impact clients’ lives and partner with them with the goal of financial success. When I talk to college students and recent graduates early in their careers, I always encourage them to find a firm that places an emphasis on early development of skills and gaining as much tangible experience as possible. I am appreciative to have found this program early in my financial planning career. The combination of my education, exam preparation, experience, and familiarity with internal processes makes me better positioned to give my clients the best financial planning experience possible, and I am grateful to Vanguard for giving me the tools and resources to deliver that to our clients.

-Mack G.

Tips to prepare you for the Certified Financial Planner™ exam

In studying for the exam, the best advice I can give is to acknowledge the breadth of the test, but don’t let it get to your head. I was overwhelmed the first time I received my study resources and realized just how much material I had to get through. “Focus on foundations,” as a colleague of mine would say during testing. The rest will fall into place over time. Trust the study path laid out to you by your testing provider, and don’t be afraid to experiment with different forms of studying. Some concepts are best retained through quick flashcards, others by drawing out diagrams on a board or walking through a case study. Reviewing alone will not carry you to the finish line. Studying in a group was key for my development and preparation. I am grateful to Vanguard for providing the opportunity to study as a group, as we all benefitted from each other’s strong areas and expertise.

Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™, in the U.S., which it awards to individuals who successfully complete CFP Board’s initial and ongoing certification requirements.

Advice services are provided by Vanguard Advisers, Inc., a registered investment advisor, or by Vanguard National Trust Company, a federally chartered, limited-purpose trust company.

Tech Elevator is an intensive coding bootcamp which teaches students from diverse backgrounds to become software developers and build necessary career-readiness skills. Vanguard is a corporate partner to Tech Elevator, and together, we are working to create greater access to careers in tech. Through our partnership, we have been able to attract, engage with and hire candidates who have excelled in the program. In this blog, you will hear from two crew members who completed Tech Elevator’s coding bootcamp and are now developers here at Vanguard.

How did you learn about Tech Elevator?

In the fall of 2019, I started to explore options to quickly change my career after feeling unfulfilled in my profession. I had always been interested in software development, and an acquaintance suggested I look at coding bootcamps, a concept completely foreign to me at the time. After researching a number of programs, Tech Elevator really stood out to me because of their transparency, commitment to their students, and their high alumni employment rate. They also had a matchmaking program that helped job candidates network with other companies — this in itself was an intriguing quality as someone who would be looking for a job in the near future. Luckily, Tech Elevator was opening its first cohort in Philadelphia in January of 2020, and after some conversations with the campus director and staff, I chose to enroll.
– Kevin M.

I joined Tech Elevator because of their astonishingly high placement rates for students after graduation, their curriculum, and continued support after graduation.
– Dennis P.

What ultimately led you to decide to pursue an opportunity with Vanguard?

During Tech Elevator’s Matchmaking program, I learned that Vanguard was one of Tech Elevator’s hiring partners. While I knew Vanguard was one of the largest financial institutions in the world, I didn’t realize what they had to offer in terms of culture and sense of community. There appeared to be a great balance between professionalism while still being your authentic self, which was exactly what I was looking for. I also wanted opportunities to learn and grow as a developer, which Vanguard has certainly provided.
– Kevin M.

Prior to interviewing at Vanguard, I researched the organization extensively. Vanguard emphasizes three core values: integrity, focus, and stewardship, all of which are important to me as a military veteran. The interviewing process at Vanguard was very relaxed conversational. I had an opportunity to speak with managers and senior leaders, all of whom were polite and informative. I could see why Vanguard has such a high retention rate. I left the interviews feeling positive and hopeful for an offer to accept.
– Dennis P.

What does your day to day look like since joining Vanguard? What are the most rewarding aspects of your role?

I work on a team of five developers, and we work in two-week sprints. At the beginning of a sprint, each developer is assigned one or more tasks, or “stories,” to complete–this could include research for a future story or coding a piece of functionality for the application we are working on. Every morning we have our daily standup meeting, which is a report on your progress from the previous day and what you plan to work on for the rest of the day. Additionally, we have sprint refinement sessions twice per sprint, and a sprint review at the end of the sprint where we can showcase the work we’ve done.

The most rewarding aspect of my role is the opportunity to increase my knowledge as a developer. Vanguard offers a number of professional development opportunities for those in tech, including certifications and ongoing education. So far in my role, I became an AWS Certified Developer, which was both challenging and rewarding, and have attended a number of Vanguard sponsored courses through PluralSight, an online learning and development platform for those interested in technology. I’m confident this ongoing education will only open doors for further opportunity within the company and my career as a developer.
– Kevin M.

Upon joining Vanguard, I was placed on a new team that was tasked with building an internal application that supports Vanguard advisors. It’s been a pleasurable experience working with crewmembers from my team and collaborating with colleagues across the organization. On average I spend a third of my day in meetings. Outside of those meetings I’m either working on stories for a current sprint, researching, collaborating with others, or learning. Vanguard has provided me with ample learning opportunities. For example, I was recently selected to participate in a pilot for Vanguard’s new IT Divisional Learning Journey Program. And, if a training that would be beneficial to my growth becomes available, all I have to do is request permission to attend.
– Dennis P.

What advice would you share with prospective candidates who are interested in a career in IT?

I would say be prepared to put a lot of time and effort into the learning process and minimize distractions while you are learning to code. In addition to coding bootcamps like Tech Elevator, there are a ton of free resources you can find online, including Free Code Camp and Codecademy. YouTube is an excellent resource as well, as you can find a great explanation for almost any concept. Also, be patient, as there is a lot to learn.
– Kevin M.

If you are interested in pursuing a career in Software Engineering, understand that companies use different tech stacks, but the general idea is the same. Pick a stack and familiarize yourself well enough that if you were hired by a company using a different stack and/or framework(s), you would be more up-to-speed and faster to contribute. Don’t compare yourself to others and remain tenacious. Whether you’re experiencing challenges learning something new or difficulties in the hiring process, it’s important to never give up.
– Dennis P.

Each year we’re amazed by the tremendous contributions of our College to Corporate interns. Our goal is to provide extensive training, real-world experience, hands-on opportunities, and mentorship from professionals. In this video, you can hear directly from the interns about their summer of learning, teamwork, camaraderie, and volunteering.

Interested in exploring our internship opportunities? Click here.

The Vanguard 2021 College to Corporate Interns have nearly finished their virtual time at Vanguard this summer. They’ve brought fresh ideas to the table while living #LifeatVanguard through teamwork, volunteering, camaraderie, and learning. In this blog, our interns provide advice for candidates and discuss their journey to Vanguard.

What advice do you have for students or entry-level candidates who are interested in Vanguard?

Make connections as often as you can. You never know when someone will be able to help you in the future, and hopefully you will be able to do the same for them. Making a positive impact on your peers goes a long way! – Christopher L.

Connect and message recruiters on LinkedIn! When I discovered the Emerging Leader Development Program (ELDP), I messaged the current ELDP cadre and nearly every recruiter on LinkedIn. Not all of them saw my message—but many did. They were so helpful and even recommended the College to Corporate Internship that I hadn’t known about. – Ryan M.

Be interested, be humble, and be authentic. – David D.

My favorite advice during my recruitment process with Vanguard was two-pronged. One was the fundamental principle of the fiduciary mission: It’s always all about the client. Our purpose is to help clients in any way they need. The second often goes hand in hand with the first: Absorb as much information as possible from as many resources as you can. A huge, unique part of Vanguard as an institution is the wealth of information available to this wonderful peer community of financial advisors. These resources are meant to help advisors help other advisors, and in turn, to help those advisors help clients. – Mattia A.

If you’re interested in Vanguard, I would definitely recommend reaching out to any of the crew! Everyone here is welcoming and willing to talk with you. They’re all super understanding and candid about their experiences, which is very beneficial when you are trying to find a firm out of college. – Rebecca C.

If you’re interested in Vanguard, reach out to crew members whose jobs you’re interested in! Almost everyone here will be eager to set time aside to tell you about their job and give you tips about working at Vanguard. – Ethan R.

Apply early! Reach out to Vanguard employees to build relationship and a network even before you need a job. – Julia K.

Summarize your journey to Vanguard.

The main thing that attracted me to Vanguard is the culture. The idea of putting others first is present both internally and externally—making sure that our clients as well as our colleagues are provided with the resources they need to be successful. – Christopher L.

I was attracted to Vanguard because of how my family and I have been treated as clients. I want to work for a company that cares for the people it serves and has a strong sense of obligation to those it serves. – Ryan M.

I was primarily drawn to Vanguard because its reputation and mission are unmatched within the financial services industry. Since 1975, our leaders have made every major and minor decision with the best interests of our investors at the forefront. – David D.

For as long as I’ve envisioned my career path, I’ve been passionate about people and about investments. Vanguard has gifted me the opportunity to learn to help the average investor figure out how to send their kids to college, to retire, and to achieve their personal idea of optimal return on life —with a minor in portfolio implementation. 🙂 – Mattia A.

Vanguard came to an event at my school, and the people were so kind and welcoming. They talked about the positive culture and inclusivity at the firm as well as the focus on community, so I knew I had to apply. – Rebecca C.

In my freshman year of college, I met a crew member and he spoke so highly of Vanguard that I scheduled a visit to the Malvern campus for a career trip. That day I learned all about Vanguard’s culture and people and concluded that I wanted to work there. – Ethan R.

During my freshman year of college, I was given the opportunity to attend an Explore Day. During that experience I met with so many wonderful crew who had only good things to say about Vanguard. – Julia K.

Applications are now open for next summer!

After four years on a college campus, it’s time to move on to a different type of campus in the working world. You’ve taken the classes, earned the grades and learned many of the skills you’ll need for your new job, but it’s still probably an uncertain time for you. We’ve put together some tips from our crew to help you prepare for your new position in the workforce.

When starting a new job, I have two tips that can make all the difference. First, onboarding at any organization entails an enormous amount of information coming to you in a short period of time. I suggest re-reading and saving all emails you receive early on to ensure you get the details that might be missed when reviewing the materials the first time around. Secondly, but most importantly, is to purposefully network and make connections; it will help tremendously with feeling engaged and welcomed. – Allison D.

Starting a new role is extremely exciting but can also be overwhelming. I would recommend setting some goals to accomplish within your first months. It is also important to make new connections, so schedule time with peers and key stakeholders to begin building solid relationships. This is also a great opportunity to learn from them, so be prepared to ask questions! Further, be sure to define what success looks like with your manager and get to know them better. Lastly, taking initiative and fully immersing yourself in the role will only set you up for success! – Julie G.

Ask questions. Don’t be afraid to ask what you might think is a silly question. If you ask that question, you’re not the first and won’t be the last. Be sure to review your new-hire benefits packet and onboarding resources before your hire date to be as prepared as you can. Familiarize yourself with the resources on your company intranet and with the support teams they have available. Be patient with yourself and your leaders in this virtual environment. We’re all learning to adapt to what the future of work will look like. – Keara F.

When I have started new roles at Vanguard, the first thing I did was set up meetings with key partners across all of the departments and divisions that I knew I would work with regularly. A coffee chat can really build rapport for when you need to come together on a future project. My other piece of advice: Observe but remember you’re in the role because your leaders see the potential in you! Do not be afraid to speak up when you identify opportunities to improve a process or outcome. – Aimee K.

Ask each person you meet for an additional name or two to do overviews with to develop your business acumen and pick up on new skills. – Ashley C.

My advice is related to your mindset. If you start a role thinking you won’t be successful, chances are you won’t. If you acknowledge you’ll have a learning curve but remind yourself of the tools you have in your toolkit to help you succeed, you’ll draw upon them when faced with adversity. I came to Vanguard very anxious about studying for the Series 7 exam (this was before the introduction of the SIE) and I found myself making assumptions about the hardest parts of the Client Relationship Associate role, including investment guidance conversations. For the first 3 – 6 months, I avoided those conversations to the best of my ability and actually made it harder on myself! Once I acknowledged the fear, but reminded myself of my qualifications, I found them to be my favorite part of the job. I even started having those conversations in Spanish! – Mike B.

It’s ok to make mistakes! The professional world can be very different from the classroom, you may have to experiment with different approaches before you get it right. Professional development is all about learning and developing best practices! – Sarah H.