Voyage to Vanguard Archives - Vanguard Careers

Serving Families Who Have Served For Us

July 19, 2019/in Culture, Diversity & inclusion, Our mission, Voyage to Vanguard /by kkilgarriff

Serving Families Who Have Served For Us

I left the military three years ago, nine years after taking my first Oath of Office. Transitioning from serving in an organization that was so core to my identity turned out to be no small task. Over the next two years in business school, I often wondered if I would be able to find that sense of service in my future workplace. When I came to Vanguard after graduation, I quickly found my answer.

VetsConnect Joins Forces with ACP
Shortly after coming aboard, I was asked if I would be interested in working to stand up a new partnership with American Corporate Partners (ACP), a nonprofit aimed at pairing corporate leaders with veterans transitioning to the private sector. The goal of the partnership was to respond to the broader desire of the Vanguard community to more visibly support our nation’s veterans. The VetsConnect / ACP partnership would act as a gateway to connect Vanguard Crew with service members outside the organization.
I had familiarity with ACP, as I had taken part as a protégé (mentee) myself during my transition out of the military. This opportunity would now allow me the chance to give back on the corporate side of the relationship. Needless to say, I was ecstatic.

Crew Respond in a Big Way
Our first priority was to create a community of corporate mentors here at Vanguard. Initially, we were hoping to identify a total of fifty crew members who would like to take part. Within the first day of sign ups we had exceeded our initial goal, and by the end of the week we had more than 90 mentors involved. In fact, after benchmarking against other corporate sign up rates, Vanguard crew were 23x more likely to sign up to mentor a veteran. This tremendous response was an incredible testament to the authenticity of the culture, and I was able to witness firsthand something I had heard a lot about as a new hire: Vanguard’s commitment to mission and willingness to give back.

White House Military Spouses Summit
Several months later, ACP was invited to attend a Military Spouses Summit at the White House. Representing Vanguard, I traveled to Washington DC along with representatives from 45 other businesses to discuss the unique employment challenges that military spouses face. At present, there are more than 600,000 military spouses and 16% (4x the national average) are unemployed. They face a myriad of unique challenges, including a lack of license and certification transferability across state lines and fragmented resumes due to constant relocation and deployments. Our goal was to ask how corporations and non-profits could help. How can we do more? What opportunities exist? The chance to work with corporate partners to address (and continue addressing) these questions is an extremely rewarding experience. For me, it represents an evolution of my desire to serve, aided by the mission and crew of Vanguard. Although I no longer serve on active duty, I’m extremely proud to say that I work at Vanguard, where we serve families who have served for us.

ACP: https://www.acp-usa.org/

Additional testimonials from ACP protégé’s and Vanguard mentors

“The program helps our organization as it helps veterans – win/win. The matching of protégé to mentor is quite good and the seamless accountability is a big plus!”

“I think the connection is great. I wish I had the same kind of opportunity when I departed active duty back in 2011 and could have skipped some of my early mistakes in my civilian career. You don’t know what you don’t know and it’s easy for veterans just to take the path of least resistance without being challenged by someone who is already there.”

If you’re seeking an environment where you can make a difference and develop professionally, check out our opportunities at www.vanguardjobs.com.

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A conversation with Chief Information Officer, John Marcante

June 26, 2019/in Advice from crew, Day in the Life, Our mission, Voyage to Vanguard /by manjunath

A conversation with Chief Information Officer, John Marcante

In this video feature, Vanguard Chief Information Officer, John Marcante, and IT Delivery Manager, Kelly Rumbaugh, sit down for a conversation to discuss their journeys to Vanguard, what excites them about innovative technologies as well as advice for individuals interested in pursuing a career in the industry.

Curious about our Information Technology career opportunities? We’ve got you covered.

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Why these leaders joined Vanguard

March 21, 2019/in Advice from crew, Our mission, Voyage to Vanguard executive /by manjunath

Why these leaders joined Vanguard

We asked 7 leaders from across Vanguard, “Why did you join Vanguard?”

Here’s what they had to say:

1. Christina Selby, Principal in Finance:

Our mission really resonated with me, and brings us all together to focus on what is best for our clients and crew. It’s also an exciting time to be part of the company as we continue to grow and look at how we can continue to improve ourselves to serve our clients better. There are lots of opportunities to continue to learn and many options for a long term career here.

2. Steve Holman, Principal in Institutional Sales:

I joined Vanguard because I loved the people, culture, and the values and integrity of the firm; I felt I was going to get the support I needed to grow and develop as a professional; and I wanted to be part of an organization that was truly doing good for others.

3. Joe Davis, Global Chief Economist and Principal:

The mission, the culture and the humility of the senior leaders I’ve met, struck me as unique versus the other investment firms I had interviewed with.

4. Lisha Davis, Head of the Innovation Studio:

To work for the good guys in a challenging industry, to develop strong leadership skills, to be challenged and stretched in lots of areas and roles.

5. Kevin Jestice, Principal in Information Technology & Security:

I knew Vanguard well from interactions through my prior employer and held the firm in incredibly high regard. Two months before my first employment conversation I visited Vanguard’s Malvern, PA, campus. When I returned home, I shared with my wife that if I ever wanted to look for a new job, Vanguard would be at the top of my list. I told her that Vanguard’s client first mindset was pervasive and that I really admired their approach to leadership. Two months later a recruiter called and I was all in. It was honestly one of the best decisions of my life (after, of course, marrying my wife and having our family!).

6. Manuel Calero, Principal in Retail:

A friend of mine worked at Vanguard and suggested I look into this company with a unique ownership structure. I did my research and learned about how Vanguard is owned by the Vanguard funds, and in turn, the funds are owned by shareholders of those funds. Though straight forward, it took me some time to realize the significance of that ownership structure on every action taken and decision made by the company—and it’s crew. When I finally understood that because of that ownership structure, Vanguard would never have to trade off doing the right thing for its shareholders, I knew I had to be a part of the Vanguard family.

7. Jodi Miller, Principal in Retail:

1) The mission – the dual focus on clients and crew 2) The culture and crew. I find the crew genuinely kind, caring, values-based, intelligent and hard-working! 3) Transformation – we are doing really exciting things internally, for example, in our Retail Investor Group, that will ultimately help us better serve our clients and crew!

Are you ready to make it count this year? Search our opportunities.

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Make a choice and take a chance

March 8, 2019/in Advice from crew, Culture, Diversity & inclusion, Voyage to Vanguard /by manjunath

Make a choice and take a chance

“The last two years have been intense. I had a baby, I started business school, I moved from New York City to Pennsylvania to start a new job at Vanguard. But when I think about it, I’m really happy. This has been the best career move and the way Vanguard supports its crew members to balance work and life has been amazing.”

Hear from Amrita T. as she shares her Vanguard story.

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I wasn’t just hired, I was welcomed

February 20, 2019/in Culture, Day in the Life, Voyage to Vanguard /by fdoerr

I wasn’t just hired, I was welcomed

As a student, I always wondered what it’d be like to transition into the real-world. More specifically for me, into the corporate world.

To help bridge the gap from education to employment, my university offers 6-month co-ops – an opportunity to work full time and receive college credit alternating with periods of classroom study. Entering my junior year at college, I knew it was time to pick a company where I could learn new skills and how to make that big transition. But, which company should I choose? Was a small company or large corporation a better fit? Which industry was right for me? So many questions were running through my mind. After some research, I found Vanguard had a position I was interested in. I worked hard on my application and earned an interview. I vividly remember driving to my interview and wondering if I would fit in and what working at Vanguard would be like.

Interviewing & interning

From the moment I walked in the door, I was met with a warm reception. I remember my interview like it was yesterday–I told my interviewer that I was interested in personal growth, professional development, and purpose. We had a great conversation about my goals and Vanguard’s mission. To this day, we still keep in touch and discuss what’s going on in our lives – both professionally and personally. My relationship with her was instrumental in navigating through my co-op at Vanguard and one of the main reasons I chose to accept a position at Vanguard after graduation!

During my co-op, I worked in Institutional Marketing and Communications. My manager was excellent. He connected me with so many crew members, many of whom became trusted advisors who I still consult before big decisions. These mentors have helped me strategize ways to turn my weaknesses into strengths, challenged me to look through a long-term lens when making decisions, and ultimately pushed me to apply for one of Vanguard’s Leadership Development Programs.

Why it mattered

My 6 month co-op came to a close, and as I returned to Drexel for my senior year, I kept in contact with many crew members. The following summer, I returned to Vanguard as an intern with Vanguard Charitable to support a busy giving season. In such a close-knit environment, coupled with the holiday spirit, I developed friendships across the organization. Because of those close relationships, I agreed to return part-time to a role in Research & Strategy. I continue to catch-up with my old team whenever our schedules allow.

As I was entering my last semester at Drexel, I shared my excitement at my college graduation on LinkedIn and thanked those that helped me cross the finish line. Little did I know, the reach would be in the thousands. Hundreds of crew members liked and commented, welcoming me into the company. The fact that crew members who I never met before were so enthusiastic and accepting was humbling. It reassured me that I found a company with a sense of community and family.

The little things count

Another uplifting moment happened while I was struggling to find a conference room. It was the end of the day and most of the office had already headed home. I clearly looked lost, reading every sign to find the meeting location. A woman rushing to catch an elevator paused and asked, “Looking for a room?” I nodded, a little embarrassed, and told her the room number. Instead of just pointing me in the right direction, she took the time to personally walk me to the room. This may seem like a small thing, but to someone who is new, it can mean the world when someone shows a little kindness.

A few months later, I came aboard as a full-time employee. When I came back to the Malvern campus, previous co-workers and managers were excited to connect and hear my updates. That reassured me that our relationships were not static–they were active and lively. And since my start date, I’ve connected with so many people across divisions and in various positions.

Coming out of college, there is a sense of angst and wonder around the corporate environment. But my fears disappeared once I came to Vanguard. From my first face-to-face interaction with crew to launching my career here, I have cultivated and deepened so many valuable relationships.

-Cayla R.

If you enjoyed this post, check out more from our #LifeatVanguard Blog. And if you’re ready for a more rewarding, engaging, meaningful career, check out our opportunities at www.vanguardjobs.com.

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Boots to Suits: Transitioning to the corporate world as a veteran

November 11, 2018/in Advice from crew, Career opportunities, Diversity & inclusion, Voyage to Vanguard /by fdoerr

Boots to Suits: Transitioning to the corporate world as a veteran

Recently, I was invited to be on a panel at Vanguard that focused on the experience of female veterans transitioning into the corporate world. Why did I receive this invitation, you ask? Because I’m a proud veteran of the United States Air Force, having served from 1990-1999. I left the USAF after serving in a variety of roles stateside as well as in the Middle East and Japan, and I consider those years to be my most formative as a professional.

What struck me about my fellow panelists at that event was that our respective transition experiences varied greatly. After I separated from service, I spent a short period of time as a stay-at-home parent before taking on part-time roles as an instructor of economics and later as a financial advisor. In 2011 I finally transitioned back into the workforce full-time at Vanguard. In contrast, one of the other women on the panel served as a reservist and the third went directly into the corporate world after leaving the military. Although how we all got to this company differed greatly, being a part of that event reminded me of why I feel so energized and happy to work at Vanguard.

Leadership

At Vanguard, as in the military, leaders are expected to prioritize their people. I learned very early on that if you take care of your people, they will take care of you. Vanguard does an exceptional job of prioritizing and committing resources to crew development—and the results of that focus are crystal clear to me each and every day. We push crew to embrace and take advantage of training, some of which is mandatory and a lot of which is voluntary and available on-demand. As a leader at Vanguard, I spend an enormous amount of time coaching crew, in one-on-one sessions with my direct reports, and meeting with crew in my line. Everyone has their own passions and career aspirations, but I have always believed that my first priority as a leader was to figure out how to best support each and every one of the people who report to me on a daily basis. When our crew feel supported and valued, they in turn dedicate themselves to providing our clients with a world-class experience.

Mission driven

As an Air Force officer, I came to deeply appreciate the importance of having a clear and unified mission. Vanguard stands out within the financial services industry not because we have a mission (lots of financial services companies have one), but because the mission at Vanguard is simple, clear, and applicable to each and every one of us. If you want to get a team to make progress towards a goal, every member has to know precisely where you’re going. Ideally, they also understand why you’re going there. How you get there can be different across the organization, but the final destination must be a clearly defined point on a map, whether literally or figuratively. I love working at this company because I know precisely where we’re going in the very confusing world of investments and what we are all collectively trying to do.

Responsibility

A final similarity I’ll share between the military and Vanguard is that in both cases the people doing the job feel a strong sense of responsibility to those they are serving. Every day I overhear our crew working through very challenging client situations; without fail, what strikes me is the deep sense of ownership and accountability exhibited by those I work with. The best comes out of people when they are taking care of other people. At Vanguard, we take care of our clients, and we never stop trying.

On Veterans Day this year, I am grateful for the years I served and for those with whom I served. I am also extremely grateful for the chance to work at this company, because I can honestly say that I usually leave work feeling like I made a difference. More than anything, I’m grateful to spend my days, my energy, and my intellect at a place where smart, ethical people devote themselves to achieving the Vanguard mission of giving every investor the best chance for investment success.

-Anne-Marie G.

We’re hiring! Make your career count at Vanguard.

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From Airman to crew member: Presenting the best of myself

November 7, 2018/in Advice from crew, Career opportunities, Diversity & inclusion, Voyage to Vanguard /by fdoerr

From Airman to crew member: Presenting the best of myself

I began my working career as an Airman in the US Air Force. After serving 8 years, I recognized the strength of the core values I gained: Honesty, Integrity, and Service before Self. Those values, coupled with the foundation set during my childhood, created the woman I am today and help to drive every decision I make.

In 2003, I separated from the Air Force after determining that one of my goals of becoming an officer could not be realized due to a prerequisite change in the application process. Feeling a bit lost and unclear of the path ahead, I began the search for the next chapter of my career journey. I relocated to Charlotte, NC and was introduced to Vanguard. Shortly after, I was extended the opportunity to join the company–officially transitioning from Airman to crew member.

Joining a company with a variety of growth opportunities was an important factor for me. Fortunately at Vanguard, I’ve been afforded the opportunity to grow both personally and professionally in countless ways throughout the duration of my career. Often times it has been through a job assignment which required an expanded set of skills. However, I’ve also grown by being in tune with my abilities and knowing when I needed to enhance a competency. One of those competency’s I knew I wanted to gain more knowledge on—and be more effective at—was communication.

I always knew how critical it was to be an effective communicator, but also knew I wanted to become stronger in this area. To that end, last year I signed up for our internal Toastmasters club. While I was reluctant, I knew that only positive results could arise from the experience. Since becoming a member, I’ve become more comfortable with speaking in public settings, more confident in presenting ideas, more assured to share input. For example, I’ve agreed to take on key roles in events such as moderating a Fireside Chat (or Meeting with the North Carolina Leadership team and) with our Chief Human Resources Officer at Vanguard, and on a more personal front I recently served as the master of ceremonies and also a presenter during a women’s conference at church.

To shift gears to written communication, a few years ago I sought out a class on the topic of business communication. While I walked away with many tips, I regularly leverage a couple best practices for communication via email specifically.

Balance when to leverage email vs phone. For example: if the email will take more than three exchanges, make a phone call.
Keep information succinct to capture the reader’s attention. For example: if the reader has to scroll down the email to obtain all of the written content, chances are: the email is not succinct enough. Make it a goal to ‘eliminate the scroll’.

There are situations when a more thorough communication is relevant (perhaps in written form and/or planning for a presentation). In those instances, it’s important to find the right mix of information to share and I like to use the “5 W’s + How” as my template:

Who is my audience
What does my audience need to know
When is the decision needed, the change occurring etc.
Where is the impact if applicable
Why is the change or recommendation needed and
How will the plan be implemented

These steps have helped me to keep messaging as concise as possible while sharing what the audience really needs to know.

In closing, I share my complete gratitude to be part of an organization who truly cares about our Clients, our Crew, and our Communities. I feel honored that Vanguard cares enough about our crew to support and encourage continued development. I was proud to serve our country and I’m equally proud to serve our shareholders.

-Dru J.

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3 tips from my midlife start at Vanguard

October 1, 2018/in Advice from crew, Voyage to Vanguard /by fdoerr

3 tips from my midlife start at Vanguard

Are you ready to return to work after being a full time parent or caregiver? Or are you looking for a new career? Do you like to help people? If you answered yes, then please listen to my story about my midlife start at Vanguard.

I joined Vanguard 10 years ago, and had been a full time mom and part time worker and volunteer before that. Joining Vanguard was a big jump for me, but the time was right for this move—my kids were approaching high school and their school days were longer, so I had the time. Although I was ready, I was still scared.

Don’t be afraid of…the exams

I interviewed for a few positions after applying online and interestingly enough, the one that most appealed to me was the Client Relationship Associate position, an entry level job that was client-facing. I was offered the position, but I had two securities exams to take before I could start serving clients. Vanguard offered support, at-work study time, and classes to ensure that I passed. Despite this, I was still scared—I had been out of school a long time—and how could I, at age 45, memorize financial formulas?

Luckily, I had majored in Psychology in college and remembered how memory works. So, although the usual study strategy is to do all the reading, then study for and take the practice tests, I recalled that older or busier minds work differently. They need to start the self-testing sooner—the in and out of information commits it to memory better. Cramming doesn’t work in midlife! My mind was already juggling too much—kids, eldercare, grocery lists, volunteer work, etc. It was painful to score a 10% on the first practice test, but I hadn’t finished the reading yet so I kept going, and my score kept increasing. I passed the securities exams and started my job on time. I used the same strategy to pass the CFP® exam at age 49.

Don’t be afraid of…starting over after a gap.

Although I had been out of the workforce for some time, I had a decade of experience before I started my family. And, I really appreciated the structure of the Client Relationship Associate role. It allowed me to return home at the end of the day without work in my briefcase, and I could be present for my family at night. No logging on to do work at midnight—my job was done at the end of each day.

Don’t be afraid of…reaching for the next level.

After two years in the Client Relationship Associate role, my kids were in high school, they were more self-sufficient, and after school sports kept them longer at school, so I applied for a Sales Analyst role supporting high-net-worth sales executives. I got the job and haven’t looked back. In my 10 years, I have worked in sales, new account onboarding, and in IT testing new web pages. My current job is as a Financial Advisor, and I love advising my clients. My kids are now out of college and on their own, and I have a fabulous job that I love. And it all started with braving that first exam.

-Polly A.

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10 years at Vanguard: career progression and advice

September 14, 2018/in Advice from crew, Career opportunities, Voyage to Vanguard /by fdoerr

10 years at Vanguard: career progression and advice

In this roundtable video series, five tenured Vanguard crew members talk about how and why they started their careers at Vanguard more than 10 years ago. The panel delves into topics such as Vanguard’s culture of continuous improvement, client-centered global expansion, career advice, and the relationships they’ve built over the past decade.

1 2 3

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Meeting Vanguard at the Grace Hopper conference

September 6, 2018/in Career opportunities, Voyage to Vanguard /by fdoerr

Meeting Vanguard at the Grace Hopper conference

It was a Monday evening, unbearably warm and sticky, as Philadelphia tends to be in September. I was at field hockey practice and, coincidently, received a call just as I was checking my phone during a water break. It was the call I had been waiting for: I GOT IT. I got the Vanguard College to Corporate (C2C) IT internship.

The C2C IT Internship checked all of my boxes: mentoring, cutting-edge tech, AND close to home. But it was only September; the summer had just ended, and next summer seemed so far away. The Grace Hopper Conference for Women in Computing was approaching and I had been instructed by faculty at my school, “don’t accept ANY internship offers until after the conference.”

The day that the conference finally came, I woke up very early. My solo journey included a flight delay, gate change, lengthy taxi ride, and an even lengthier trek, in not so comfy shoes, from the lobby of my hotel across the skywalk and through the Orange County Convention Center. I decided my first stop would be the Vanguard booth. After some wandering up and down the long aisles of the massive room, I found it. I spotted Lynn C., a Vanguard rep from my interview day, who greeted me with a big smile and a warm hug. Believe me, I really needed that hug. She asked me my t-shirt size and showed me all the new “swag” they had gotten for the conference. I stood around chatting with crew in Vanguard’s Technology Leadership Program about my flight and where I was staying. They invited me to dinner the following night before I went on my own to explore.

Many of the other companies at the conference had displays that were massive and showy. I waited in a few lines, padfolio in hand filled with fresh print outs of my resume. I fielded questions about Java classes and my previous internship, and along the way collected some rather over-the-top giveaways. By late afternoon, my mind was made up. I had already attended numerous talks by Vanguard representatives at my school, in addition to two Explore IT Days at their headquarters. I had spoken with multiple recruiters on the phone, and spent the day on campus interviewing. I knew the company’s core purpose, and I knew about their strong emphasis on crew. But hearing about it and feeling it are two completely different things. At many of the other companies I felt like a number holding a list of my accomplishments and capabilities. But Vanguard cared about me, a person. After only a few hours at the conference, I accepted my offer with Vanguard.

I spent my summer internship in Vanguard’s Personal Advisor Services. When I met my manager, Judy, she told me I would be a part of Team Unicorn. She assured me that I would come to understand the name after getting to know its members and seeing their work ethic. Lucky for me, I was included in their project and was able to participate in daily ideation, planning, and working sessions. Right away I found myself writing code that will soon go into production, and participated in a biweekly book club and in the teams monthly “game day” during lunch. A mantra of Team Unicorn is “work hard, play hard,” as each team member places high value on maintaining positive interactions with each other. Now that I had my internship, with work that was engaging and a friendly, supportive team, I feel so strongly that I made the right decision at the Grace Hopper Conference last year.

-Stephanie M.

If you enjoyed this post and want to learn more, visit us at this year’s Grace Hopper Conference! And if you’re ready for a more rewarding, engaging, meaningful career, search our opportunities at www.vanguardjobs.com.

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